Shefford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Central Bedfordshire Council
restore systems Maintain and develop our ExchangeOnline and EntraID platforms Package and develop applications and devices using Intune across our client estate of Windows, MacOS, IOS and Android systems Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes. ?Skills, Qualifications and Experience: You will hold Microsoft more »
and communicate effectively with customers.• Solid understanding of IT infrastructure, including hardware, software, and networking concepts.• Proficiency in troubleshooting desktops, laptops, operating systems (Windows, macOS), and common business applications.• Familiarity with ITIL framework and IT service management principles.• Excellent problem-solving skills and ability to diagnose and resolve complex more »
and communicate effectively with customers. • Solid understanding of IT infrastructure, including hardware, software, and networking concepts. • Proficiency in troubleshooting desktops, laptops, operating systems (Windows, macOS), and common business applications. • Familiarity with ITIL framework and IT service management principles. • Excellent problem-solving skills and ability to diagnose and resolve complex more »
NETSUPPORT HOUSE, TOWNGATE EAST, MARKET DEEPING, PETERBOROUGH, England
NETSUPPORT LTD
are logged on our support helpdesk system Responding to customers' questions Setting up different environments to test customers' issues across multiple platforms Windows, ChromeOS, macOS, iOS and Android (training on each platform will be provided) Managing and prioritising their own case load Working with other departments within the company more »
/etc Time will be split between onsite visits and the office. Skills & Competencies: Fault diagnosis and problem solving Microsoft Windows Apple Macs and MacOS Networking (WiFi and physical) Working as a team Dealing with the public Working under pressure For more information, submit CV or contact Dan. more »
the initial point of contact for client calls to our IT helpdesk Triage of client incidents to decide appropriate escalation methods Basic windows or mac troubleshooting Providing changes to Microsoft 365 such as client name/job title changes Occasional site visits including PC/monitor moves in client … Date Monday, 24th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Problem solving skills Team working Non judgemental AppleMacOS experience Knowledge of Microsoft 365 Qualifications any subject -- x3 GCSE or equivalent, grade 4+ (A-C) (Essential) English GCSE or equivalent, grade 3+ (D more »
