technology Excellent problem-solving and troubleshooting skills Good understanding of IP Networking, WAN technologies and Network security Hands on experience in, implementing and supporting LAN/WAN network equipment, network protocols and communication standards (Cisco & Juniper) Desirable Skills Good knowledge of Firewalls (Juniper, Checkpoint, Cisco ASA or FortiGate) Familiarity with more »
s a culture of innovation and growth. It's Not What We Do, It's How We Do It: We specialise in complex WAN, LAN, WIFI, and Security solutions, but that's not what sets us apart. It's the way we're doing it that's revolutionary. We're more »
Solihull, West Midlands, United Kingdom, Cheswick Green, West Midlands (County) Hybrid / WFH Options
The Convergence Group
s a culture of innovation and growth. It's Not What We Do, It's How We Do It: We specialise in complex WAN, LAN, WIFI, and Security solutions, but that's not what sets us apart. It's the way we're doing it that's revolutionary. We're more »
Employment Type: Permanent
Salary: £45000 - £60000/annum plus additional benefits
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Convergence Group Ltd
s a culture of innovation, not conservatism. It's Not What We Do, It's How We Do It: We specialize in complex WAN, LAN, WIFI, and Security solutions, but that's not what sets us apart. It's the way we're doing it that's revolutionary. We're more »
ENGINEER: You'll be responsible for: Delivering outstanding customer service through proactive communication. Efficiently managing incidents, changes, and information requests in ServiceNow. Troubleshooting our LAN and WAN product and service portfolio. Following internal processes to deliver and satisfy customer requests You'll need to really know your stuff, so it … focused Telco, Data Centre, or IT service environment. Networking qualification like CCNA or a relevant degree. At least 24 months of specialist experience in LAN, WAN, or WLAN (CCNA or equivalent hands-on experience). Comfortable with 'shift' work. BPSS, SC, and other clearances are required for this role. The more »