Knowledge Management Jobs in London

1 to 25 of 31 Knowledge Management Jobs in London

Knowledge Management Lead

London, United Kingdom
Hybrid / WFH Options
Connect Group
Knowledge Management Team Lead - Remote (UK) Salary: up to £50,000. About the Company We're a leading innovator in commercial software solutions designed specifically for IT service and cloud computing providers. The Opportunity We're seeking a passionate and experienced Knowledge Management Team Lead to … spearhead the development and ongoing success of our knowledge platform. In this leadership role, you'll play a pivotal role in fostering efficient knowledge sharing and documentation across our organization and with valued clients. What You'll Do Lead the management, curation, and continuous improvement of our … knowledge platform, ensuring accessibility, relevance, and user-friendliness. Champion best practices for creating, sharing, and updating internal and external documentation. Oversee the creation, review, and update of software product documentation, collaborating with stakeholders across the company. Develop and implement a comprehensive knowledge roadmap, ensuring both new and existing more »
Employment Type: Permanent
Salary: £45000 - £50000/annum
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Manufacturing Knowledge Management Consultant

Greater London, England, United Kingdom
ICM Group
Location: Saudi Arabia (Must be willing to relocate and work in Saudi) Overview We are currently seeking a Manufacturing Knowledge Management Consultant to play a pivotal role in Global Manufacturing Excellence (GME) organizations to lead GME’s Global Knowledge Management initiatives. Your primary role will be … to oversee the establishment of a Knowledge Hub and drive continuous improvement through expertise sharing across +75 Communities of Practice (CoPs) management and administration in line with globally recognized best-in-class International Oil Companies (IOCs) knowledge management best practices. Minimum Requirements Must have a Degree … in Engineering, Knowledge Management or a related field. Must have a minimum of 15 years experienced leading knowledge initiatives within manufacturing. Expertise in knowledge engineering, expertise mapping and learning systems is essential. Must have a proven ability to institutionalize continuous improvement culture. Must have a track more »
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Head of Knowledge Services Systems & Operations

London Area, United Kingdom
Oliver Wyman
Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 6,000 professionals around the world … Global 1000 companies. The Opportunity: Oliver Wyman is seeking a technology-focused program manager to lead, develop and implement Oliver Wyman’s next-generation knowledge-focused technology products in order to enable Oliver Wyman to achieve its knowledge and collaboration goals. Oliver Wyman’s Knowledge Services team … of approaches, processes and tools for the capture, maintenance and usage of Intellectual Capital (IC), practice learning and expertise. This includes our core, global knowledge platform (“KNOW”) and related artificial intelligence tools such as GenAI. This role requires strong leadership, innovation, change management, collaboration and planning across global more »
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Innovation Analyst - Associate

London Area, United Kingdom
Sumitomo Mitsui Banking Corporation – SMBC Group
the bank, contributing to the organisation's competitive advantage and growth. To serve as a bridge between technical and business teams, facilitating effective communication, knowledge sharing, and alignment of innovative solutions with business objectives. This involves translating technical concepts into clear business terms and ensuring that innovative initiatives align … with the bank's strategic goals. To foster an environment of continuous learning, collaboration, and knowledge dissemination, ensuring the bank stays abreast of cutting-edge technologies and industry trends, and can successfully adapt to evolving market dynamics. To support the promotion and adoption of innovative solutions within the bank … advancements. The Innovation Analyst works closely with various internal and external stakeholders such as: The Innovation Team: Providing support in research, analysis, and project management related to innovative initiatives. The Communications Team: Assisting in developing and executing strategies to promote the bank's technological advancements and innovative projects. The more »
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SAP Senior Cloud Project Manager

Greater London, England, United Kingdom
NTT DATA Business Solutions
our deep experience and proven approaches - all around the world. DUTIES AND RESPONSIBILITIES – The position is primarily focused on client ownership, project delivery, people management and development, utilisation and revenue management, project methodology and organisation, contract management, PM tools utilisation, technical and business management integration, communication … and behavior, task and time management, problem-solving behavior, commitment, analytical and structural thinking, result orientation/quality management, risk management, relationship/partner management, knowledge management, driving value and business benefit, business development, and leadership skills and team management. Main Tasks: Maintain and … operational risks. Define and organise cloud project delivery approach based on company standards. Understand and manage complex contracts, applying change request processes. Utilise project management tools effectively, with full experience in Cloud ALM. Contribute to technical discussions and provide professional support. Demonstrate commitment to company strategy and vision, supporting more »
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Allegro ETRM - Automation QA

London Area, United Kingdom
X4 Technology
LNG Trading and Operations. Develop your portfolio regression testing skills to support the testing part of the release process. To assist with the environment management function as needed. Typical requirements include making the proper requests, keeping track of the environment provisioning team, conducting smoke tests, and/or installing … EOD qualitative summary of test progress using the test tool to guide test execution and assist automated test reporting. Attend daily defect and test management meetings and provide QA viewpoint updates on bugs. QA Knowledge Management: Contribute to knowledge management by keeping a QA learning … ETRM - QA: Regression, SIT, and UAT software testing experience spanning at least 3 years is required. Test experience in commodity/energy trading. working knowledge of the Agile and Waterfall delivery models. Experience with SQL querying, scripting, and backend testing. Candidates should have good analytical, problem-solving, communication, and more »
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Service Designer- Higher Education- Service Management-ITIL

London, United Kingdom
IQ Public Sector
Service Designer- Higher Education- Service Management-ITIL Service Designer with experience of redesigning new services, journeys, and supporting workflows and processes is urgently needed to support our higher education client on the implementation of a new Enterprise Service Management platform. The Service Designer will be tasked with redesigning … service management services across IT, Finance, HR, Procurement, Research, Procurement and others. The scope will include service catalogue, CMDB, incident, problem, change, knowledge management, service desk and major incident. Service Designer- Higher Education- Service Management-ITIL- Essential Experience Knowledge of service architecture and design of … services are joined up into end-to-end journeys and value streams. Experience of performing a service design role within an enterprise wide service management environment within Education or public sector or similar complex environment. Awareness of ITSM practices, and experience of enterprise service management practice Ability to more »
Employment Type: Contract
Rate: £450 - 550 per day
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Senior Consultant - Pharma & Life Sciences (Commercial Areas)

London, United Kingdom
Cognizant
the world. Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and … in Life Sciences. Skills & Experience: Must have worked within Pharmaceutical or Medical Device companies, either directly or as a Consultant Demonstrable experience of applying knowledge of business processes, tools, and ways of working in one or more of the following Commercial areas of Life Sciences: Digital Marketing Exposure to … Digital Marketing set up Channel Strategy Campaign Management Performance metrics KPI/ROI Commercial Business Analytics KPI identification & definition Good understanding of Customer Data Management, Master Data Management and empirical ways of implementing them Sales Operations experience and well versed with one or more of the following more »
Employment Type: Permanent
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3rd Line Service Desk Engineer

London Area, United Kingdom
Hybrid / WFH Options
Syntax Integration Limited
all tickets within SLA and serve as an escalation point for junior team members. Your responsibilities will also include implementing internal improvements and overseeing knowledge management and documentation. About You: To be successful in this role you will need: At least 5 years of experience on an IT … Desk/MSP in a similar role. Relevant certifications (e.g., Microsoft 365 Fundamentals, Azure Fundamentals, Azure Administrator Associate). An appreciation of ITIL Service Management Disciplines i.e., Incident, Problem, and Change Request Management. You will have experience with: Microsoft Cloud solutions, Office 365, and Azure. Device Management and … products and disaster recovery solutions (e.g., Azure, SkyKick, Barracuda and Spanning). Strong understanding of Windows Server Operating Systems, Windows and MacOS. In-depth knowledge of laptop/desktop hardware troubleshooting. Practical knowledge of troubleshooting TCP/IP, DNS, DHCP, Active Directory, Exchange, and WDS. Practical Knowledge more »
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Operations Engineering Director

London, United Kingdom
American Express
identifying automation, self-healing opportunities.Implement self-healing and automation solutions enabling efficient delivery of Mission Control services.Partner with Mission Control technology onboarding to acquire knowledge and ensure appropriate knowledge transfer occurs with the Mission Control Operations Engineers.Minimum QualificationsUniversity Degree or equivalent experience in computer science, computer science engineering … of enterprise-grade technology assets sophisticated product environment.Prior relevant Technology and business/industry work experience including architecture design and deployment, systems life cycle management and infrastructure planning and operations.Leadership experience in leading multiple, large, multi-functional teams or projects.Demonstrated ability to maintain/develop strong working relationships and … working with monitoring tools - application performance monitoring, AIOps or an equivalent tool to improve overall efficiency.Solid understanding of ITIL (Event, Incident, Release, Problem and Knowledge Management) is critical to success.Proficient verbal and written communication skills.Soft skills – analytical thinking, curiosity, continuous learning and improvement attitudePreferred QualificationsIn-depth knowledge more »
Salary: £ 70 K
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Salesforce Health Cloud Architect

London, United Kingdom
Trust In Soda
Act as an escalation point for technical and design challenges.· Review delivered products and work packages to ensure best practice is applied.· Using your knowledge of the ecosystem to recommend solutions best suited to the platform.· Provide input and steer to project and delivery plans.· From time to time … Salesforce products your primary focus.· Comfortable leading the implementation of an Architecture with internal teams and partners, plus senior stakeholders within the client.· Significant knowledge of key Salesforce products within an Architecture, including: Sales Cloud, Service Cloud, App Cloud, Field Service Lightning, Marketing Cloud, Heroku, CPQ· Experience of sourcing … AppExchange partner solutions to meet solution requirements, for example: CTI, IVR, Payment, Knowledge Management, Social Analytics, E-Signatures, Data Validation and Cleansing.· Detailed understanding of Salesforce governor limits, and how to work within them when designing an Architecture.· Knowledge of Identity Management and how it is more »
Salary: £ 100 K
Posted:

Head of Regulatory

London, England, United Kingdom
Hybrid / WFH Options
Luton Bennett
regulatory affairs role and will need a degree (or equivalent) in food science, food law, regulatory affairs or similar. You will have in depth knowledge of food law acquired in a commercial, enforcement or policy setting environment along with a deep understanding of food regulations and of Codex Alimentarius … FAO, WHO, and WTO provisions. The Head of Regulatory will be responsible for the development and the implementation of the regulatory compliance management strategy in line with company goals and objectives. This is an ideal opportunity for someone looking to join a trusted partner to blue chip companies across … the globe. The Head of Regulatory Role: · Accountable for developing and implementing the company’s regulatory management strategy in line with business goals and objectives. · Leading and developing the business plan for Horizon Scanning Management and identifying changes in legislation and guidance for key countries as well as more »
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Application Support Analyst

London Area, United Kingdom
Totum Partners
a leading Law Firm headquartered in London. As the Applications Support Analyst, you will play a key role in providing comprehensive support for Document Management and Knowledge Management applications, contributing to business analysis related to new and existing applications. We are keen to speak to candidates who … support, troubleshoot and configure business applications in a legal environment, ideally around iManage or Netdocuments. Experience required: Knowledge of enterprise applications and systems including DMS Familiarity with emerging technologies and their potential applications Experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments … Strong foundational knowledge of Microsoft 365 Experience with cloud platforms such as AWS or Azure Proficiency in SQL As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the more »
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Application Support Analyst

London Area, United Kingdom
DGH Recruitment
information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. Application Support Analyst Key Responsibilities: • Provide comprehensive support for Document Management and Knowledge Management applications issues, collaborating with the infrastructure team, other IT teams, project teams and suppliers. • Own the management of more »
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Process Analyst - 3 Month Interim

London Area, United Kingdom
VMA GROUP
process strategy into specific goals, tools, workflows, service objectives, performance priorities, and improvement plans that demonstrate business value, following process excellence and financial value management principles. Project Leadership : Lead and deliver multiple improvement projects simultaneously across various and evolving business models. Stakeholder Engagement : Collaborate with and influence stakeholders at … teams achieve expected outcomes, improve process performance, adhere to standards, and manage significant process changes with proper controls for effective, measurable results. Training and Knowledge Management : Oversee the creation and maintenance of training materials and knowledge management. Manage financial master data critical to the Direct-to-Consumer … DtC) strategy in each business division. Advanced Process Improvement : Apply industry-standard knowledge, skills, and experience in advanced process improvement, agile quick assessments, and Finance Mastery principles to support the DtC agenda in each business division. Qualifications 3-5 years of experience leading the implementation of direct-to-consumer more »
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Service Desk Engineer (2nd Line)

London, England, United Kingdom
Hybrid / WFH Options
Sereno IT Support
the time but will need to attend client sites when needed, work from the office or attend company training and events. • Keep the Service Knowledge Management System up to date. • Have the opportunity to work on various client and proactive projects. 3. What you will need: The successful … verbal communication skills • Prioritising and managing many open cases at one time. • Able to work autonomously and use initiative, with a proactive attitude. • Good knowledge of internet security and data privacy principles is a MUST • Knowledge of Windows 10/11, MacOS and Active Directory, and experience with … Microsoft Azure • Knowledge of Office 365; experience supporting Outlook, OneDrive, SharePoint & Teams • Desirable: Knowledge of Google Gsuite, Box, Dropbox and VoIP systems • Must be eligible to work in the UK • Must live in London or have easy/multiple commutable links into the city. 4. Who are we more »
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Executive Vice President, Consultative Services

Greater London, England, United Kingdom
AXA Group Operations
with overarching corporate milestones. Capability & Capacity Building: Build, lead, and evolve a world-class internal consulting team, spanning across domains such as research, project management, PMO, business analytics, IT architecture, and other vital areas of expertise. Minimise external consultant reliance, catalysing fiscal prudence, expedited resolutions, and seamless project orchestration. … team's deliverables accordingly. Strengthen cross-functional collaboration and ensure alignment with stakeholder expectations, resulting in better project outcomes and stronger inter-departmental cohesion. Knowledge Management: Champion the creation and maintenance of a knowledge base, ensuring that best practices, lessons learned, and expertise are shared and accessible … right expertise is assigned to the appropriate strategic initiatives. Ensure timely project completion, optimize resource utilization, and maintain a high standard of deliverables. Performance Management: Monitor, review, and enhance the performance metrics for the consulting team, ensuring that they consistently deliver value and meet AXA's exacting standards. o more »
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Security Operations Manager

London, United Kingdom
BDO
companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team … IT Security to instill the right structure and processes to support the delivery of continual Cybersecurity improvements across BDO and will have direct line management responsibilities of 3x Cybersecurity Analysts where you will conduct performance reviews, and provide leadership and coaching, including technical and personal development programs for team … that technical and structural considerations regarding design, build and run components are considered. Aid the Head of IT Security in chairing various defined security management working groups, ensuring that reporting against progress vs plan is developed. Manage security operational production incidents and participate in problem and change management more »
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Venue and IT Systems Co-ordinator

London Area, United Kingdom
St Ethelburga's Centre for Reconciliation and Peace
deep understanding of programming, cloud-based infrastructures, and cybersecurity best practices is critical for this role. You will also be instrumental in providing venue management, tech and AV support for a variety of events, ranging from webinars to live streamed in-person concerts, talks and conferences. This aspect of … in a collaborative environment and is eager to make a meaningful impact on our events and venue operations. If you have the experience and knowledge to bring to this dynamic role, we want to hear from you! Salary and working hours : £30,000 Full time, including out-of-hours … will be responsible for: Booking system maintenance and improvements : Ensuring the booking system remains in good condition and evolves to meet changing needs. IT management : Administering the entire cloud-based IT infrastructure, including technically onboarding and offboarding new team members, managing cloud-based backups, managing organisation-owned devices, ensuring more »
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Senior Credit Risk Support Analyst

City of London, London, United Kingdom
GSC Direct Sourcing
the quality control. The successful candidate(s) will work closely with other staff, Level 3 Application team to ensure cross-system interfaces, collaboration and knowledge management are managed effectively and proactively. Key Responsibilities Maintaining production stability & availability * You will ensure production break-fix and service improvement requirements take … priority over change through effective stakeholder management and expectation setting. * You will actively work on and resolve any IT risks and vulnerabilities across the application stack. * You will contribute towards ensuring all batch SLA's/OLA's are appropriate, understood and agreed for the critical path of your … any failures along that path. * You will ensure all fixes or known errors are maintained in the relevant knowledgebase. * You will ensure logical access management/security procedures and policies are followed. Analytics, problem solving & reporting * You will focus your attention on the identification of incident root cause and more »
Employment Type: Permanent
Salary: £85,000
Posted:

Senior Finance Support Analyst

City of London, London, United Kingdom
GSC Direct Sourcing
the quality control. The successful candidate(s) will work closely with other staff, Level 3 Application team to ensure cross-system interfaces, collaboration and knowledge management are managed effectively and proactively. Key Responsibilities Maintaining production stability & availability * You will ensure production break-fix and service improvement requirements take … priority over change through effective stakeholder management and expectation setting. * You will actively work on and resolve any IT risks and vulnerabilities across the application stack. * You will contribute towards ensuring all batch SLA's/OLA's are appropriate, understood and agreed for the critical path of your … any failures along that path. * You will ensure all fixes or known errors are maintained in the relevant knowledgebase. * You will ensure logical access management/security procedures and policies are followed. Analytics, problem solving & reporting * You will focus your attention on the identification of incident root cause and more »
Employment Type: Permanent
Salary: £85,000
Posted:

Senior Consultant London Market Insurance

London, United Kingdom
Cognizant
business and technical requirements and the ability to bridge the gap between the two Full project life-cycle experience Business Analysis experience - with demonstrable knowledge of different project life cycles: waterfall, agile; with hands on experience in agile (Scrum) Experience of working in matrix environment and able to provide … and winning trust of relevant business/IT stakeholders Previous experience of working in a similar capacity in other Consultancy or Insurance Industry Excellent knowledge in London Market insurance covering both Lloyds & Company market, up to date with Blueprint-2 market initiative, London Market messages, ACORD, ECF2, Subscription risk … processing, Premium management, Premium & Claims settlements, Delegated Authority business, Prop & Non-Prop Treaty processing, Statutory Reporting. Personal Attributes: A best practice practitioner Business Analyst (BA), with outstanding full project lifecycle Business Analysis skills Able to work on simultaneous projects Comfortable working in a team, building strong relationships with clients more »
Employment Type: Permanent
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Application Manager – Delegated

London, England, United Kingdom
AXA
with multiple application delivery models including Agile, iterative and waterfall Experience of managing both internal development teams and external software vendors Able to develop Knowledge Management strategy for applications All outsourced work performed on applications in the group performed under a fully vetted contract in alignment with Procurement … processes, including Security and Legal requirements Expert level experience in planning and executing complex, large scale initiatives or operational area. Budget, supply, and resource management for IT application development services Significant leadership experience (8+ years) in IT with knowledge/skills for leading multi-disciplined technology teams Effective … communication skills, particularly on key matters relating to the application grouping to stakeholders Risk identification and mitigation Stakeholder management Proven planning and organization skills, creating own work schedules, prioritizing workload, preparing in advance, and setting realistic timescales Adaptable to new/different strategies, programs, technologies, practices, cultures, etc. Comfortable more »
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Project Manager Pharma & Life Sciences Consulting

London, United Kingdom
Cognizant
the world. Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and … above areas (for those projects) to a level that earns confidence of stakeholders that are managing those functions Full project lifecycle change or product management experience - with demonstrable working experience of different project delivery approaches (Agile, Waterfall) Previous experience of Business Analysis/Consultant roles in Life Science projects … enthusiastic about gaining new experiences and adapting to different, challenging environments. Contribution to Development of Practice: Contribute to practice activities such as Capability Development, Knowledge Management, Proposition or Solution Development Develop focused Thought Leadership assets including industry points of view or white papers, podcasts, blogs, video interviews etc. more »
Employment Type: Permanent
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IT Solutions Architect - Insurance Broking

Central London, London, United Kingdom
Exposed Solutions
Practice: Define and promote , standards, and guidelines for solution development Risk Assessment: Identify potential risks and challenges associated with the proposed solutions. Documentation and Knowledge Management: Create and maintain comprehensive documentation, including architecture diagrams, configuration guides, and standard operating procedures. Critical Competencies Bachelor's or master's degree … in computer science, information technology, or a related field. Proven experience (minimum 3 years) as a solutions architect. Strong knowledge of architecture frameworks, design patters and best practices. Proficiency in relevant technologies, platforms, and programming languages. Familiarity with cloud computing platforms and services. Certification in relevant technologies is a more »
Employment Type: Permanent
Salary: £80,000
Posted:
Knowledge Management
London
10th Percentile
£33,452
25th Percentile
£35,631
Median
£50,000
75th Percentile
£68,750
90th Percentile
£105,000