its users. The postholder will provide in-depth technical specialist advice, support, and training to NWSSP and NHS staff in various areas of Health Informatics and will be responsible for the support of ICT systems for which NWSSP are responsible. This will include mentoring and training of junior staff and more »
Mold, North Wales, United Kingdom Hybrid / WFH Options
Digital Health and Care Wales
knowledge of common hardware and software applications Knowledge of: o MS Active Directory o MS Windows Server o O365 Desirable Registered with a relevant informatics professional body PRINCE2 foundation or demonstrable equivalent experience Knowledge of NHS Wales organisations & ITIL strategy Knowledge and understanding of the role of DHCW Knowledge of more »
produced about each service for analysis. This may include information on performance stats, breached calls, resources levels, etc. About you: Registered with a relevant informatics professional body. PRINCE2 foundation or demonstrable equivalent experience. Knowledge of NHS organisations & ITIL strategy. Knowledge of relevant NHS standards and legal requirements relating to Information more »
to escalate when required to senior members of the team Respond to and co-ordinate the solution of user problems, in conjunction with customers, Informatics staff and third-party supplier of goods and services Develop and maintain a knowledge of relevant NHS clinical and business processes A knowledge of the more »
Job summary Would you like to be involved in delivering and supporting IT Solutions that make a difference to our customers? If so, the Informatics service is looking for a full time positive and enthusiastic IT Support Officer to join our dynamic Service Desk team. Supporting across BCU you will … Advise on the support elements of a wide range of solutions Respond to all types of IT related issues reported either via the telephone, informatics portal or in person effectively and efficiently, in a polite and professional manner adhering to negotiated Service Level Agreements. Record accurately all type of IT more »
