1 to 9 of 9 ITIL Jobs in Tyne and Wear

service management or another leading ITSM tool. Software applications support Intune including Autopilot laptop provisioning. Apple iPhone/iPad enrolment Understanding/Awareness of ITIL support framework Personal Professional telephone manner Customer focused approach Analytical Problem solving Assertive Attention to detail. more »

achieve their full potential. Strong troubleshooting and problem-solving abilities, coupled with a proactive approach to resolving technical issues. Familiarity with Microsoft Office, Windows, ITIL, and Azure AD is advantageous, but not essential. If you are an ambitious IT leader with a drive to empower your team, enhance operational efficiency more »

Experience Substantial experience working within a multi-national organization with relevant leadership experience in infrastructure & operations management of internal resources and outsourced service providers. ITIL (minimum Foundation). Prince 2 or equivalent. Managing a multi-million pound Budget (OPEX/CAPEX). Analytical thinking skills. To have a thorough understanding more »

with MYSQL or similar databases, project/people management experience. Skills and Abilities: Proficiency in GITHUB deployment, strong organizational and communication skills, experience with ITIL/Prince2 or equivalent methodologies, ability to work under pressure and lead a team. Education/Qualification: Degree in Computer Science/Maths/Statistics more »

and C# .NET. Preference for Power Platform experience. Client-facing acumen with D365 CS experience. Previous exposure to managed services environment and applications management. ITIL Foundation qualification preferred. Eligibility for SC level clearance You will be working with an outstanding organisation who prioritise the well-being and professional growth of more »

of SQL to some level is essential Hyper-V exposure or VMWare Enterprise storage technologies including SAN Excellent communication skills Experience/understanding of ITIL Any ITIL, Always On, Microsoft Certifications are a bonus! Client also offers a one stage video interview process! Please note this role does require you more »

and end-user computing device management. Knowledge & experience of cloud solutions including Azure and 365. An ability to prioritise and manage time effectively utilizing ITIL best practice methodology. Experience in project management and in delivering projects within budget and to deadlines. Preferably qualified to 2nd line minimum or equivalent industry … certification such as ITIL, Microsoft, or Cisco. Bachelor's degree or higher in Computer Science, or a related field, or equivalent work experience. If you are interested in this role, click 'apply now' and a member of our team will be in touch more »

preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. more »

provide guidance on how to improve standards to provide a better customer experience . You will work closely with the Service Desk to retain ITIL practices, lead on Major Incident Managment and in addition, there will be opportunity to improve process, systems and tools with a focus on delivering the … and knowledge of the Service Desk Analysts Assist with employee training Experience and skills required: Experience within a similar role Knowledge and experience implementing ITIL Service Management Best Practices Excellent communication, both verbal and written Excellent customer service skills Experience in Major Incident Management Next Steps? If you would like more »