of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and more »
Omagh, County Tyrone, Northern Ireland, United Kingdom
Ad Warrior
processing equipment Knowledge in Innova Production System/Microsoft Dynamics/ILeader Experience of working in a team and understanding of Food Industry & QC. ITIL Qualified Experience of IT Helpdesk software To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation more »
Dublin, Limerick, Cork, Belfast, City of Dublin, Republic of Ireland
The Recruitment Company
solution to complex problems, driving value to clients. People & Stakeholder Management Act as account CTO to guide internal teams, SD (L1, L2, L3, L4), ITIL functions, Professional Service teams, external (client, vendors, 3rd party service providers) on overall accounts IT Infrastructure landscape. External Learning & Engagement Continual Service Improvements Own and … Your Experience Previous experience in a similar role (IT Manager, IT Lead Engineer, Systems Administrator, Technical Account Manager) Previous Account Management experience Experience with ITIL v3/v4. People management experience IT infrastructure portfolio service delivery Professional certifications an advantage: Azure, VCP, CCA, AWS, MCSE etc. Hands-on experience with more »
preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. more »
an IT Service Provider or Managed Services Provider. Extensive knowledge and expertise in application management, including application support, maintenance, and enhancement. Strong familiarity with ITILtechnology-based environments and a track record of delivering successful application managed service solutions in an ITIL environment. Demonstrated experience in leading and mentoring a more »