the day-to-day ‘Core’ and ‘Desktop’ activities and manage a small team of 1st and 2nd line technicians. The ideal candidate will hold ITILfoundation certification and demonstrate an understanding of IT Service Management practices based on the ITIL framework. A full, clean UK driving licence … Leadership and proven people management skills Hands-on IT Service Management: Demonstrable experience in managing a service desk or support team, with a strong foundation in ITIL practices. Incident and Problem Resolution: Extensive experience in the rapid resolution of IT incidents and the management of complex problems Vendor more »
Warrington, England, United Kingdom Hybrid / WFH Options
ShortList Recruitment Limited
Support of our Amazon Web Services (infrastructure) platform -Problem-solving skills -Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc. Desirable skills for role: -ITILFoundation Certified (Desirable) -Knowledge of data security, access controls and user security. -Relevant IT Degree or commercial experience in a similar role. -Understanding more »
Warrington, England, United Kingdom Hybrid / WFH Options
ShortList Recruitment Limited
Postman-Support of our Amazon Web Services (infrastructure) platform-Problem-solving skills-Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc.Desirable skills for role:-ITILFoundation Certified (Desirable)-Knowledge of data security, access controls and user security.-Relevant IT Degree or commercial experience in a similar role.-Understanding more »
escalation and communicating delays Sub-Contractor Management Change Management Project Closure What experience will you have: Operation and customer support experience Project Management experience ITILFoundation Certification or working towards accreditation (preferred) PMP certification or working towards accreditation (preferred) Prince2 certification or working towards accreditation Risk management skills more »
