2 ITIL Certification Jobs in Scotland

Required experience: 2 years minimum working on an IT helpdesk dealing with end users Strong Troubleshooting skills Understanding and supporting of End User Compute ITIL certified Understanding of antivirus and EDR technologies Interest in Cyber security Public Sector experience would be a plus Over 3 years helpdesk experience would more »

/procedures/work instructions are clearly followed to help improve reliability, efficiency, quality, and cost effectiveness of service components under supervision for example ITIL problem and change processes Accountable for compliance with all IT related processes, policies and work practices Supports the development of future planning and product … managers Good verbal and written communication skills, including the ability to explain technical concepts and technologies to the IT workforce Excellent problem-solving skills ITIL qualification (foundation at a minimum or similar demonstrated experience) and proven ability of working to the ITIL disciplines Ability to work effectively in more »