1 to 25 of 42 IT Support Jobs in the West Midlands

Job Title: Senior IT Support Technician Location: Birmingham Salary: £29,605 - £32,982 per annum - SS4 Job Type: Permanent, Full-time University College Birmingham is proud to have been voted top in the International category in the prestigious 2023 Whatuni Student Choice Awards . We were also awarded … University Rankings 2024. The Role: University College Birmingham is looking for a talented, experienced and driven Information Technology professional to join our growing Digital IT Services Department as a Senior IT Support Technician. The Technicians team within the Digital IT Services department provide an excellent 1st … and 2nd line support to students and staff across campus. The department is growing, with the technological estate going through a transformation phase to implement a more modern digital infrastructure. This is an exciting time to join the team working with the latest technologies across the University campus. The more »

IT Project Engineer, IT Support ( MSP ) Henley-in-Arden, Monday/Wednesday/Friday £35,000 - £45,000 + Training + Progression + Benefit Are you an IT Project Engineer looking to join a local, stable and well organised IT Solutions company, having built a … want to work with a skilled team of likeminded professionals working across a range of industries. On offer is an exciting opportunity for an IT Support Technician to work with their cutting edge technologies with top level training, in a business going from strength to strength over the … last few years. In this role, the successful IT Support Technician will be managing devices, dealing with tickets, working on maintaining office systems and general helpdesk work and troubleshooting a range of IT issues for various customers and businesses. The ideal IT Support Technician will more »

IT Support Engineer { MSP } Stourbridge £25,000 - £30,000 + Progression + Training + Overtime + Car Are you an IT Support Engineer looking to kickstart your career in the IT industry in a role where you'll find a competitive salary and role progression … within a fast-growing IT Support company? On offer is an exciting opportunity to catapult yourself into the IT industry by entering an IT Support Engineer role where you will be part of a client-focused IT Support company which is regarded as … the top IT services company in the area. In this role, the successful IT Support Engineer has a chance to provide effective IT support by dealing with client tickets at a fast pace as well as being a team player who professionally conducts themselves, is more »

IT Support ( Automotive ) £25,000 - £35,000 + Training + Progression Birmingham Are you an IT Support Technician, IT Graduate or similar looking for progression in the automotive industry working for a family run business that has gone from strength to strength since 1969 and … now operate across 8 sites? Do you want to excel in a varied position that offers technical training for IT Support as well as extended training within the car spares business? On offer is an exciting opportunity to join a thriving business in a role that differs from … your average IT job. This is a role that requires the individual to be flexible as they assist a business across IT, warehouse and admin responsibilities. In this role you will assist the IT Manager with general IT Support and lend a hand in other more »

IT Support ( Education, Drivers Licence required ) £24,000 - £30,000 + Profit Share + Paid Certifications + Progression Stoke-on-Trent Are you an IT Support Engineer or similar local to Stoke-on-Trent looking to join a leading IT Specialist in the education industry … who provide, implement and manage IT Support for a range of different schools, councils and government organisations across the UK? Do you want the opportunity to increase your skillset and experience working in a professional environment to ensure the success of various IT departments, assisting with hardware … rollout, network management and general IT troubleshooting? On offer is an exciting opportunity for an IT Support Engineer or similar looking to step up into a position that offers progression into more senior positions. This is a position suitable for someone with a strong background working in more »

IT Support Technician - Stoke-on-Trent - GBP £30,000 (Hybrid/Field) My client is one of the UK's foremost IT Companies and is in the midst of company growth! They are seeking a competent IT Support Technician to join their team. This position … join a great company and team with plenty of potential for growth. As a successful candidate, you will be responsible for providing top-notch support and troubleshooting services for desktops, servers, and software. Your role will require the highest level of technical proficiency, responsiveness, and customer service. Self-motivation … Key Responsibilities: Continuously develop knowledge and skills, particularly in portal development, to prepare for future projects and progression opportunities Provide first and second-level support for the user base, including troubleshooting software, hardware, and business applications. Provide first and second-level support for IT systems used by more »

We are looking to hire a skilled IT support engineer to assist our clients with all IT related technical support issues. As an IT support engineer, you will discuss with clients to determine the nature of the problem, diagnose hardware or software issues, provide … effective assistance, and maintain strong customer relationships. You may also be required to install new software applications. To ensure success as an IT support engineer, you should have in-depth knowledge of Windows Server software and hardware systems, excellent troubleshooting skills, and high-level interpersonal skills. Ultimately, a … top-class IT support engineer resolves all IT issues quickly and effectively while maintaining a good relationship with the client. IT Support Engineer Responsibilities: Installing and configuring client computer systems. Responding to client IT support requests. Providing technical support primerily via remote more »

Graduate/Trainee IT Support (Education) £23,000 - £25,000 + Training + Company Benefits Lichfield Are you an aspiring IT Support Engineer looking for an entry level role in a well-established independent school that has supported education in the UK since as early as … you want a role that provides on the job training on a campus that puts education first and will allow you to take your IT abilities of troubleshooting and problem solving to the next level? On offer is an exciting role in a small IT team where you … network of over 450 students and teachers which will leave each day different from the last. In this role you will provide 1st line IT support to teachers, students and internal staff. The exposure to various issues and on-the-job training from the Network Manager will help more »

Extra Recruitment are currently engaged with a local MSP client, who require 1st Line IT Support to join their team. You will be the friendly face of the IT department, helping both staff and clients. The ideal 1st Line Support Technician must have MSP experience, will … be able to provide a fast and responsive local IT support service to clients and staff in line with IT policies and procedures. To also complete tasks to support the IT team in implementing new technical features. Key Responsibilities of a 1st Line IT Support: To provide 1st line support to all staff in the company both internally/externally Escalate calls where necessary to IT support on other client sites To set-up staff on desk-tops, laptops, phones, MACs To actively use and review the IT more »

Extra Recruitment are currently engaged with a local MSP client, who require 1st Line IT Support to join their team. You will be the friendly face of the IT department, helping both staff and clients. The ideal 1st Line Support Technician must have MSP experience, will … be able to provide a fast and responsive local IT support service to clients and staff in line with IT policies and procedures. To also complete tasks to support the IT team in implementing new technical features. Key Responsibilities of a 1st Line IT Support: To provide 1st line support to all staff in the company both internally/externally Escalate calls where necessary to IT support on other client sites To set-up staff on desk-tops, laptops, phones, MACs To actively use and review the IT more »

Join A Dynamic IT Team! We are looking for 2nd/3rd Line IT Support Technicians to join a growing independent business based in Stourbridge. Are you the type of person who thrives in a fast-paced, ever-changing environment? Do you love rolling up your sleeves … s growth journey? If youre nodding along, keep readingwe might just have the perfect role for you! Our client, an ambitious and rapidly expanding IT company, is on the hunt for a dynamic IT Support Technician. This isnt just any IT job; this is your chance … aspects of the business, this role is made for you. The role is based in Stourbridge, West Midlands, and will involve telephone and remote support as well as the occasional (approximately once a week) onsite work to clients that are mainly based within the Midlands and surrounding counties. The more »

IT Support Manager Location - Birmingham - Hybrid Salary - £50,000 - £60,000 + Excellent benefits/Bonus Role purpose: The IT Support Manager will lead a team of international IT Support Engineers. The team is responsible for the provision of all aspects of IT Support in their respective office location, as well as home based employees in their respective region. Acts as a liaison between all stakeholders, communicating technical concepts clearly. Oversee a range of high-level projects for the End User Compute (EUC) environment while also delivering high quality BAU support. … Understanding our agreed Service Levels, ensuring our SLAs and KPIs are met consistently, and providing the best support possible to our business users. Interface with Senior management when required, and take ownership of any escalations. Key Responsibilities: Managing the day-to-day support operations for our international offices more »

is office based. Applications are welcome from people who live within South East Staffordshire.** This is a great opportunity for a 2 nd Line IT Support Technician to work in a small, cohesive and well established team of experts. They are an IT support provider who … work with a broad client base , meaning their staff have a great opportunity to develop their own IT skills and also learn more from experienced colleagues. Our client encourages their employees to gain recognition with industry certifications and to build their experience with exposure to new technologies, service delivery … incident response. A competitive salary and a great working environment is on offer here. What we need from you as a 2 nd Line IT Support Technician: 2yearsexperience as a 2 nd Line IT Support Technician Able to thrive in a fast-pacedMSPworld, and understand the more »

Job Opportunity: IT Support Technician Location: Lichfield Salary: £33,000 Are you the dependable and adaptable "go-to" person in a Managed Service Provider's support hub? Here's your chance to join a tight-knit, seasoned team of experts as a 2nd Line IT Support Technician . Our client, an established IT support provider, serves a diverse clientele, offering ample opportunities for personal skill growth and knowledge sharing among peers in a friendly and collaborative environment. We value continuous learning and encourage our staff to pursue industry certifications while gaining hands-on … a competitive salary and an enriching work environment. What We're Looking For: Minimum 2 years of experience as a 2nd to 3rd Line IT Support Technician. Thrives in a dynamic MSP environment with a focus on customer satisfaction. Proficient in core Microsoft technologies: AD configuration, Group Policy more »

IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing … high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware … and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line more »

IT Support Engineer Location: Kidderminster Salary: £25,000-£35,000 per year Are you a talented IT support professional seeking an exciting opportunity to further your career with a vibrant and fast-paced organisation? Applause IT is recruiting for an IT Support Engineer … for a leading telecoms and technology company. Responsibilities: Provide remote support to resolve customer issues, acting as an escalation point for 1st and 2nd Line Engineers. Manage complex issues to resolution via telephone, email, and remote-control sessions. Diagnose and troubleshoot technical issues, prioritise and manage open tickets, and more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career … changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career … changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career … changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career … changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career … changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career … changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for more »

IT Support Technician - Warwick - £28k I am recruiting on behalf of my client, an investing in people award winner, for a IT Support Technician to join their ever-growing team based in Leamington Spa. The successful candidate will be a part of their technical team providing … internal IT support across their business. Skills required: Troubleshooting Office 365 Intune Windows OS Windows Server Installing, supporting, and maintaining Hardware devices Installing, supporting, and maintaining Networking devices Personal qualities: Excellent communication skills Excellent troubleshooting skills Be able to work as an individual and team Willing to undertake more »

IT Service Desk 2nd/3rd line Support Engineer – 24x7 ops Looking for an experienced IT service desk, IT support Engineer to join a new 24x7 operations team. Providing 2nd and 3rd line IT support with patching & infrastructure experience. You will play a … crucial role in maintaining and enhancing the IT infrastructure, ensuring optimal performance and reliability. This is working in the defence and security industry so there are exciting projects coming live all the time. Responsibilities will include: Incident Management: Respond to and resolve complex incidents. Provide efficient and timely solutions … security and functionality. This includes scheduled maintenance and ad-hoc tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial IT Support, covering 2nd line and 3rd Line duties. Technologies include but not limited to: Windows 10/11 Office 365 suite Windows Server more »

We are seeking a motivated and enthusiastic IT Support Apprentice to join our team. This is an exciting opportunity for someone looking to start their career in IT, providing first-line support to our clients. Full training will be provided, along with a Microsoft development programme … to enhance your skills and knowledge. Role Provide first-line technical support to clients via telephone, email, and remote assistance tools Respond to and resolve IT support requests in a timely and professional manner Troubleshoot hardware and software issues on various devices including desktops, laptops, and mobile … devices Assist with the installation, configuration, and maintenance of IT equipment and systems Document and track support requests and resolutions using our ticketing system Escalate complex issues to higher-level support when necessary Maintain a high level of customer service, ensuring clients are kept informed of progress more »