ITSupportSpecialist Joining a global organisation, you will be a member of an international team located at their St Albans office. Your main task will be to support the IT users on-site, but you will also liaise with employees and the IT … to their Manchester and Scotland offices (2 night stay twice a month which can be shared with the ICT Manager). Duties for the ITSupportSpecialist: 1st and 2nd level support within Standard Applications (M365, Adobe and SAP B1/FSM) Joiner/Mover/… Leaver handling with ServiceNow Software provisioning (SCCM) Client hardware (desktop, laptop, tablet, barcode scanner) & Peripherals (printer, scanner, copier, fax) - installation, maintenance & provisioning- VoIP Network support (LAN) and monitoring of WAN and server Mobile devices (Android & IOS) Introduction & training Asset & Licence Management Team member of projects Local contact for Platform more »
Great Yarmouth, Norfolk, East Anglia, United Kingdom
Johnson Controls
countries, were helping customers achieve their sustainability goals and power their mission. Job description: What you will do Are you passionate about providing ITsupport to your colleagues? Join our team at Burlingham House in Great Yarmouth as an ITSupportSpecialist and contribute to … the seamless functioning of our office, manufacturing, and logistics teams. How you will do it Use weekly Status reports to build and deploy equipment for new hires Conduct hardware installation and provide ongoing support (e.g., Desktops, laptops, servers, tablets, mobiles, printers, specialized devices) Complete the PC lifecycle management … process by ensuring replacement machines are ready for users and retiring machines are processed to completion Support Identity and Access Management requests (e.g., provisioning, de-provisioning, access validation, authentication, network share, and troubleshooting) Handle UK Deskside Service Now Ticket Handling Queues to resolve end-user issues and requests Supportmore »
Following recent investment by their new US owners, our client; a growing business based in Southend-On-Sea is looking for an IT Technical Support professional to help take their business to the next level. You will provide technical assistance to the employee base, handle any IT issues in-house and look after on-site infrastructure. Duties: Handle day-to-day office ITsupport - 1st/2nd line Maintain on-site infrastructure (with the support of IT service providers & US counterparts Handle help desk inquiries and issue resolution Plan and oversee impliemntation … and migration of software systems. Oversee: personnel IT, software and telephone systems and general Infrastructure Requirements: A proven career history as an ITsupport professional You must be comfortable working independently with the support of IT service providers & the US team for complex issues A more »