1 to 11 of 11 IT Operations Manager Jobs

IT Operations Manager - Hybrid Our client, based in the West Drayton area have an exciting opportunity for an IT Operations Manager to join their team on a permanent basis. Due to internal promotions, the IT Operations manager will lead their IT Operations team located in the West Drayton area which consists of 6-7 full time employees, covering 1st to 3rd line support plus a range of key suppliers and consultants. You will be responsible for the day to day running of the organisations EMEA IT service, ensuring … it remains accessible and secure to their computer users consisting of over 3(Apply online only) workers. Key Responsibilities: • Managing the business-as-usual IT operations covering desktop and back-end services. • Contributing to change initiatives, projects and continual improvements to the IT service. • Reporting to more »

efficiencies and processes of their end-users within their specialist markets. My client is a fully remote company who is looking to engage an IT Operations Manager with extensive experience in IT management and cloud solutions, particularly within Azure and M365 frameworks. Previous experience in the … public sector would be preferable and candidates who have worked with SAAS or on-demand software businesses would be ideal. As the IT Operations Manager, you will play a central role in driving the day-to-day operational excellence of my client's IT support services … leveraging the latest cloud technologies to propel their business forward. Your expertise in incident and problem management, IT technical change management, and cloud services management will be crucial to their success. Your New Role Initiate proactive strategies, prepare, and review KPIs to maintain the availability, performance, and security of more »

efficiencies and processes of their end-users within their specialist markets. My client is a fully remote company who is looking to engage an IT Operations Manager with extensive experience in IT management and cloud solutions, particularly within Azure and M365 frameworks. Previous experience in the … public sector would be preferable and candidates who have worked with SAAS or on-demand software businesses would be ideal. As the IT Operations Manager, you will play a central role in driving the day-to-day operational excellence of my client's IT support services … leveraging the latest cloud technologies to propel their business forward. Your expertise in incident and problem management, IT technical change management, and cloud services management will be crucial to their success. Your New Role Initiate proactive strategies, prepare, and review KPIs to maintain the availability, performance, and security of more »

IT Operations Manager - London Market Underwriter - £Competitive Finitas are delighted to be partnered with a medium-sized, Agile underwriting business operating in the Lloyd's market and assist in their efforts in identifying an experience IT Operations professional. This is a brand new role as … systems implementation as part of Blueprint II and Velonetic's Phase One programme, due for delivery by July 2024. Key responsibilities: Support the Systems Manager in the day-to-day operational running of core IT services including managing outsourced partners and the company's Security Services. Work closely … with the Underwriting Operations Manager and assist the delivery of Blueprint II projects, including PAS implementations across the underwriting and claims functions. Be a leading member in the organisation's InfoSec Forum. Again working closely with the Underwriting Operations Manager, you'll be supporting change initiatives more »

Job Role: IT Operations Manager Location: Sheffield Salary: £35,000 - £50,000 D.O.E Overview: Seeking an experienced IT Technician or IT Manager to oversee the management, installation, maintenance, availability, and integrity of the technical infrastructure. The role involves leading a team, enhancing system effectiveness … to-date asset register for tracking assets. Keep policies and procedural documentation current, including maintenance contracts and warranties. Report monthly to senior leadership on operations and development work. Ensure troubleshooting is conducted and documented before escalating incidents. Maintain backup of electronic data. Ensure compliance with security requirements and implement … the Security and Compliance Manager. Drive personal and team professional development in line with the organization's requirements. Work closely with e-Learning, Premises Manager, and other staff to implement the digital strategy. Manage a development group to monitor and evaluate the effectiveness of technical usage. Identify and address more »

IT Operations Manager Location: Dublin (Hybrid) Highly Competitive Salary & Benefits Package I'm seeking to hire an experienced IT Infrastructure professional in behalf of my Dublin- based client. You will play a key part in the management of IT Infrastructure and Operations. Duties will involve … overseeing vendor management, the IT Service Desk, Infrastructure and contributing to strategic projects. Duties: Overseeing a team of Service Desk Engineers, a Senior Infrastructure Engineer and the IT Governance and Vendor Management Lead Leading infrastructure initiatives, assisting in the migration to and management of Azure services & on-premises … to end users Managing relationships with vendors Overseeing the administration of on-premise and Cloud network infrastructure, as well as monitoring/managing security operations and implementing Cybersecurity measures Requirements: Experience in a Leadership or Management role 5-10 years' experience in an Infrastructure Engineering or similar role Strong more »

IT AND INFRA OPERATIONS PERFORMANCE MANAGER(TELECOM) (IT PERFOR MGR) Reading, England PROJECT MANANGER – REPORTING(DYNATRACE) – CONTRACT – HYBRID – READING We are hiring a Operations Performance Manager(Telecom) with strong skills on Reoprting skills on Dynatrace for one of my clients in Reading. Project Manager … cross functional team “Strong experience in Service performance management, creating scripts/reports skills on Dynatrace The Role Accountable for leading a team of Operations/Analytical professionals who provide Service insights and hold delivery teams to account on ensuring minimum service quality measures are met and upheld in … live operation for IT & Infrastructure technologies. Accountable for measuring what level of assurance is required to ensure the Service is being operated at its most optimal level of efficiency and effectiveness. Accountable for developing organisational commitment to ongoing quality improvement by ensuring that the quality assurance process is robust more »

UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement, in the occupied Palestinian territory and Lebanon. The IT Operations Manager will play a crucial role in ensuring the efficient operation of the MAP's information technology systems. Managing a small … team of IT support officers, they will be responsible for overseeing the provision of technical support to end-users. They will also be responsible for managing and maintaining MAP’s Microsoft365 environment, with a particular focus on security. The individual will contribute to maintaining a secure and reliable IT infrastructure, enabling seamless day-to-day operations. MAIN RESPONSIBILITIES IT Service Desk Management: Oversee daily IT Service Desk operations to ensure timely issue resolution. Implement and maintain ITIL processes for enhanced service delivery and support. Monitor performance metrics and produce reports to track and improve service more »

We are looking for an experienced data driven Performance Operations Manager with a good knowledge of the IT estate - OSS/BSS/CRM/ORM that supports websites and apps. Also required is some management experience as it will be managing a small team of … a high profile company in Reading that have hybrid working with 2 days in the office. The role will involve leading a team of Operations/Analytical professionals who provide Service insights and hold delivery teams to account on ensuring minimum service quality measures are met and upheld in … live operation for IT & Infrastructure technologies. You will also be measuring what level of assurance is required to ensure the Service is being operated at its most optimal level of efficiency and effectiveness. What experience is needed A solid technical background with applications and infrastructure Good knowledge of an more »

The Role • Accountable for leading a team of Operations/Analytical professionals who provide Service insights and hold delivery teams to account on ensuring minimum service quality measures are met and upheld in live operation for IT & Infrastructure technologies. • Accountable for measuring what level of assurance is required … environment by analysis of contracted service levels with the partners. Responsibilities • Clearly establishes performance goals related to the delivery of Services across all channels (IT service desk, call centre, self-service, retail), and communicates them to all key stakeholders. • Actively manages the risks associated to maintaining the service and … refinement of core Service processes to eliminate waste and reduce support-related costs.. • Provides Service Owners with balanced scorecards for all Services underpinned by IT & Infrastructure technology services covering all facets of service: customer experience, quality management, financial, security and compliance. Experience • Experience of working with and influencing various more »

IT Infrastrucutre Operations Performance Manager - ITIL - OSS/BSS/CRM - 6 month contract Reading (2 days/week in office) Role: Accountable for leading a team of Operations/Analytical professionals who provide Service insights and hold delivery teams to account on ensuring minimum service … quality measures are met and upheld in live operation for IT & Infrastructure technologies. * Accountable for measuring what level of assurance is required to ensure the Service is being operated at its most optimal level of efficiency and effectiveness. * Accountable for developing organisational commitment to ongoing quality improvement by ensuring … Levels. * Accountable for driving improvements to the operational environment by analysis of contracted service levels with the partners. Essential Skills: Toolsets for data driven operations - i.e. writing reports/dashboards using the below tech stack. = Dynatrace, Helix, Splunk etc People management experience - managing a diverse team Knowing the IT more »