My client is currently looking for an IT Service Delivery Manager to work onsite in Northwood. Your role would be to manage a team of 5 Technical Support Engineers and oversee the operations of the IT Service Desk. You will need to be a hands-on people … manager with solid Windows Desktop and Office 365 skills. In addition to this, you will coordinate the troubleshooting of issues, ensure escalation is prompt as applicable, and manage the IT/AV support and service provision for all school staff and students on a day to day. You … and team members to help resolve more complex issues. Act as a point of escalation and be willing to be directly involved in resolving IT issues when they arise with all colleagues across the business. Core Responsibilities: Oversee the operations of the Service Desk for the whole ITmore »
West Drayton, Pinkwell, Greater London, United Kingdom
Proactive Appointments
IT Operations Manager - Hybrid Our client, based in the West Drayton area have an exciting opportunity for an IT Operations Manager to join their team on a permanent basis. Due to internal promotions, the IT Operations manager will lead their IT Operations team … line support plus a range of key suppliers and consultants. You will be responsible for the day to day running of the organisations EMEA IT service, ensuring it remains accessible and secure to their computer users consisting of over 3(Apply online only) workers. Key Responsibilities: • Managing the … business-as-usual IT operations covering desktop and back-end services. • Contributing to change initiatives, projects and continual improvements to the IT service. • Reporting to Senior Management on service performance progress of projects. • Contributing to the alignment between IT Service and Information Security processes in collaboration with more »
Slough, Uxbridge South, Greater London, United Kingdom
The Advocate Group
Role: IT Project Manager - 1 Year FTC Location: Uxbridge, Greater London Salary: £(phone number removed) Industry: FMCG Our client has embarked upon a programme of business transformation initiatives; one of which is their Technological Capability. They are looking to enhance, improve and bring in new technical capability in … requirements and goals. Some will fall into off-the-shelf products and others bespoke solutions. The increased focus in the development of our strategic IT plan has created a new position with the business as part of the EMEA IT Team. Based in the EMEA HQ London office … EMEA and US, managing 3rd party vendor solutions while ensuring industry best practices are adhered to. Duties and Responsibilities: Full lifecycle and execution of IT innovation for business improvement, system, and service continuity projects. Ability to recognise and validate how business can drive technology transformation. Defining project scope, goals more »
An exciting opportunity has become available for a Senior Project Manager, with a focus on delivering IT Projects , to join our clients growing PMO based in South West London. Boasting growth across various areas of the organisation, this is an exciting role for an experienced IT Project … Manager with strong experience managing business change projects and strategy to join a busy team who are embarking on a key strategy piece to move through the next two years. As the Senior Project Manager, you will work closely with various stakeholders across the business and manage project … and contribute to the operational management and strategic direction of organisation services, including the adherence and input into the development of policies, risk frameworks, IT general controls, compliance matters and key audits. Accountable for the delivery of projects within scope, time, quality and cost with specific responsibility for project more »
ways of working and transitioninginto a product-led organisation at scale. Together we are building a better BA (British Airways). Job Description An IT Finance & Resources Manager is needed within the OCIDO to lead a small team to managebudgets, allocate resources efficiently and ensure that initiatives are … the overall financialgoals of BA Digital. Purpose of the role: You will contribute to the BA Digitals financial health, operational efficiency, and successful executionof IT initiatives by: Developing and managing the IT budget, working closely with BA Digital leadership andfinance teams to ensure alignment with overall goals. Collaborating … support decision-making. Allocate resources effectively to support initiatives and operational activities ensuringadequate staffing. Identifying and implementing cost management strategies to control and reduce IT expenseswhile maintaining service quality. Accountabilities Working in partnership with BA Digital, and the business to: Lead a team of analysts to manage Financial Operations more »
ensuring best practice is adhered to and Role base builds locked down. Governance Continue to embed the Incident and Problem Management policies within all IT teams by ensuring relevant processes are adhered to. Ensure ticket quality controls are maintained. Ensure relevant processes following Major Incidents are adhered to, for … requests for Incidents and Problem tickets. Create new and produce existing reporting from TOPdesk on Incidents and Problems. Service Management Act as an Incident Manager for incidents that occur during the working day and out of hours, complete follow-on actions, such as conducting Major Incident Reviews and client … Incident Reports. Ensure that purchase orders are raised correctly for BAU IT Spend Ensure that service reviews are attended with internal departments The ideal candidate will have experience with desk and desktop support Management Incident Problem and Change Management eye for detail and a passion for service user support more »
spaces are amongst the most visited attractions in the UK with 77 million visits every year. We are now looking for a Procurement Category Manager to manage our Professional Services & IT categories. The Procurement Category Managers at Royal Parks are instrumental in enhancing the central procurement function. As … diversify into new areas, and so we need someone who can break the mould and make a difference to our services. The Professional Services & IT Categories at TRP are busy and diverse Categories which are critical to our Corporate Strategy. In this role you will Be responsible for developing … be a chance to get involved with varied work, collaborate with different teams and ensure compliance across TRP. To be considered as Procurement Category Manager, you will need: Relevant Category experience within Concessions. Ideally within large scale events programmes. CIPS qualification Experience in procurement management. Experience of pre- and more »
Company Description The British Airways (BA) Office of the CIDO (OCIDO) is part of BA Digital within the InternationalAirlines Group (IAG), one of the worlds leading airline groups and owner of some of the biggestbrands in the sky. Our vision more »
