FE fundinfo is a global leader in investment fund data and technology. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed. We are currently recruiting for a Headof Service Delivery to join … our team in London. Our Client Delivery Team is responsible for the implementation of our products and platforms. They also provide programme and project management capability for large scale deliveries. As the Headof Service Delivery you will be responsible for formulating, executing and monitoring … across our global client base and for significantly improving our SLAs and KPIs in collaboration with our C-suite. Your key responsibilities as a Headof Service Delivery will include: Define and then own the end to end delivery process enabling clients to be onboarded onto more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Hays
Your new company A unique job opportunity has arisen for a Headof Programme Delivery/Headof Programme Management to join a rapidly expanding organisation that is responsible for driving transformation throughout the health and social care sectors in Wales. The organisation drives innovation … supporting businesses to understand issues and identify how innovation can help deliver better care, health, and wellbeing solutions. Your new role Working as part of the senior leadership team, the Headof Programme Delivery will be responsible for leading the programme delivery teams, driving transformative … change, accelerating the adoption of innovative solutions, and contributing to better health and wellbeing in Wales. The Headof Programme Delivery will be responsible for leading high performing project management teams, planning the successful deliveryof programme and business objectives, whilst building and delivering more »
Twickenham, South Twickenham, Greater London, United Kingdom
Henley Executive
HeadofDelivery Twickenham Salary: £(phone number removed) Per annum Benefits: Pension, Holiday, Cycle to Work Scheme, Electric Vehicle Scheme. We have a rare opportunity for A HeadofDelivery with our client, a forward-thinking Technology business in Twickenham. They are now looking … for a HeadofDelivery to join the fold and help them move towards an even greater client experience and continue their excellent customer experience. As HeadofDelivery your role responsibilities will include: Lead a team to ensure successful implementation of SharePoint … projects are delivered on time and within budget. Provide regular updates to senior management on project status and key milestones. Required Qualifications: Previous experience of leading and mentoring team. Proven experience in leading project implementations, specifically in SharePoint or Opentext delivery. Demonstrated leadership skills in successfully delivering technical projects. more »
and innovative NHS Wales organisation. We are dedicated to delivering high-quality digital products and services to our valued partners to enable the transformation of healthcare in Wales. With a strong commitment to excellence, innovation, and customer satisfaction, we have achieved remarkable growth and success. We are on a … digital landscape and as we continue to grow and expand our digital offerings, we're seeking a visionary leader to join our team as Headof Digital Delivery. The Role: As the Headof Digital Delivery, you will be at the forefront of our … digital transformation journey. Your primary responsibility will be to help lead and inspire a team of talented digital delivery experts, ensuring the successful implementation of our digital projects, products, and services. Main duties of the job You'll have the opportunity to: Help develop and execute more »
HeadofDelivery Consumer Goods/Transformation/EMEA Up to £100,000 +10% bonus Buckinghamshire- Hybrid I am looking a proactive and dynamic HeadofDelivery to join a fast-growing business supporting franchises across the EMEA region. Here, you'll play a … capability. This is a globally impacting role and a brilliant opportunity for someone who wants to make a genuine difference in the business' ways of working. Key responsibilities will as HeadofDelivery will include: Being comfortable working in unstructured/immature environments and navigating ambiguity. more »
HeadofDelivery Consumer Goods/Transformation/EMEA Up to £100,000 +10% bonus Buckinghamshire- Hybrid I am looking a proactive and dynamic HeadofDelivery to join a fast-growing business supporting franchises across the EMEA region. Here, you’ll play a … capability. This is a globally impacting role and a brilliant opportunity for someone who wants to make a genuine difference in the business’ ways of working. Key responsibilities will as HeadofDelivery will include: Being comfortable working in unstructured/immature environments and navigating ambiguity. more »
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
As a Headof Service Delivery you will: Work closely with the Headof Managed service to ensure performance is at a highest standard. Be the senior point of communication with customers Develop and implement service management strategy plans in line with business goals. … Training and support for new starters and existing team members Build and maintain effective relationships with all department head ofs, external partners, and vendors to ensure effective Identify knowledge gaps and oversee deliveryof training. Support the business in the ongoing development of business strategy in … line with current and emerging needs. Build a robust portfolio of service Delivery Ensure the team gather customer satisfaction data and report on trends. Drive change within the operational and technical teams to ensure they're delivering to customer contract. Ensure operational services deliver to agreed SLA’s more »
Headof Service Delivery & Regional IT - Hybrid, London based A Headof Service Delivery & Regional IT opportunity working for a FTSE 100 business who has begun one of the biggest technology transformation programmes in Europe. Working for this global organisation, you will play … a pivotal part in the digital transformation of the technology solutions and technology led services the business provides to their customers. Purpose of the role Own and direct the end to end services defined within the service portfolio, specifically, provide the strategic leadership of end to end … services working with the Critical Service Management team in the Service Integrator Act as the conscience of the CDIOs, providing business intelligence and insights into the IT Operations service outcomes from the Opcos (incl. Customer Satisfaction) End-to end operational deliveryof Business Services and Products in more »
Headof Schedule Development and Delivery Abingdon Rd, Culham, UK Full-time Salary: £63,575 + excellent benefits including outstanding pension Division: UKIFS - Programme Management Site Location: UKAEA Culham, Oxfordshire Confirmed Grade: Level 6* Department: UKIFS - Programme Management Company Description The UK Government has established UK Industrial … Fusion Solutions (UKIFS) Ltd., a subsidiary of the UK Atomic Energy Authority (UKAEA), to lead the charge in delivering fusion energy through the design and deliveryof the Spherical Tokamak for Energy Production (STEP) prototype fusion plant. UKIFS is establishing itself, setting up the company, attracting talent … century. The UK, led by UKIFS, aims for a prototype fusion plant, targeting first operations around 2040. UK Industrial Fusion Solutions Ltd. will lead delivery, collaborating with industrial partners and building a fusion supply chain with an estimated global sector value of £7tn per year. Join UKIFS and more »
Role : Headof Service Delivery & Regional IT Location : West London – hybrid Salary : £110,000 – 125,000 + car allowance + bonus + benefits We have a great opportunity with one of our FTSE100 clients looking for a Headof Service Delivery & Regional IT … to join them during an exciting period of transformation. You’ll provide strategic leadership, owning and defining the end-to-end services defined within the service portfolio. The role: Ensure the immaculate Service Deliveryof Critical Business Services and Products Manage the technical performance and quality of enterprise systems Drive engagement with the business Identify trends and issues impacting service delivery, working alongside the wider management teams to remediate issues Meet and exceed SLAs and OLAs, through internal and external services supply chain Own and direct investments, alongside the CDIO and CTO, to support the more »
Job DescriptionRole: Headof Service Delivery & Regional ITLocation: West London – hybridSalary: £110,000 – 125,000 + car allowance + bonus + benefitsWe have a great opportunity with one of our FTSE100 clients looking for a Headof Service Delivery & Regional IT to join … them during an exciting period of transformation. You’ll provide strategic leadership, owning and defining the end-to-end services defined within the service portfolio.The role:Ensure the immaculate Service Deliveryof Critical Business Services and ProductsManage the technical performance and quality of enterprise systemsDrive engagement … with the businessIdentify trends and issues impacting service delivery, working alongside the wider management teams to remediate issuesMeet and exceed SLAs and OLAs, through internal and external services supply chainOwn and direct investments, alongside the CDIO and CTO, to support the treatment or removal of operational IT riskSupport more »
Westbury, England, United Kingdom Hybrid / WFH Options
Lockheed Martin
Headof Programme Delivery Location: Westbury, Wiltshire (Hybrid Working) Competitive Salary, Benefits, 4-Day Work Week, BUPA Are you ready to lead dynamic teams towards delivering cutting-edge solutions in the global security and commercial markets? Join Lockheed Martin Rotary and Mission Systems (RMS) as our Headof Programme Delivery! About Us: At Lockheed Martin RMS, we're pioneers in systems engineering, software development, and training solutions. Our mission is to provide innovative solutions that shape the future of global security and beyond. About the Role: As the Headof Programme … Delivery, you'll be the driving force behind our success in the UK market. Your primary responsibilities will include: Serving as the main point of contact between Training, Logistics & Sustainment and the RMS UK operating structure, ensuring seamless coordination across all programmes. Leading and motivating the Army Collective more »
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Forward Role
Headof Software Delivery Hybrid – Liverpool £70,000 - £90,000 Are you looking for a step up into a "Headof" role without having to say goodbye to your passion for coding? If so, look no further... I have recently partnered with a rapidly growing … business in the Insurance sector who have gone from strength to strength over the last four decades and are now seeking a Headof Software Delivery to join the team and support in their next phase of growth. They are extremely tech-focused and are constantly … staying on top of trends and working with the best tools on the market, and they want you to also champion this as a technical leader in the business. You will have a great deal of autonomy in this role and can really take the lead in helping more »
Orchestrate Service Excellence as Headof Service Delivery Management (Oracle Expertise) - UK & Europe Do you have a passion for delivering exceptional service and building high-performing teams? Are you an Oracle maestro with a proven track record in Managed Services? If so, this could be the perfect … opportunity to lead the charge! A leading digital engineering and cloud transformation company is seeking an experienced and motivated Headof Service Delivery Management. In this pivotal role, you'll oversee the entire Managed Services lifecycle for their Oracle projects across the UKI & Europe region, ensuring clients … consistently receive top-notch experiences. Lead the Way in Service Delivery Management : Oversee service delivery from transition to ongoing support, driving continuous improvement. Set the vision for regional delivery, optimize processes, and cultivate a collaborative, high-performing team. Develop and implement service delivery strategies aligned with more »
This exciting new role ofHeadof Customer Excellence and Service Delivery will actively support the Director of Finance in the successful development and deliveryof key aspects of a new finance target operating model (fTOM), including development of a modern … and professional service delivery approach, customer account management and supporting infrastructure, service performance delivery/improvement and customer satisfaction tracking, issue resolution and underlying changes to the culture and behaviours across the function. You will be responsible for the specific planning and execution of the Finance Transformation … Programme (FTP) workstream aimed at building Finance’s customer service delivery strategy, capabilities assessment, training needs and driving the culture change for putting the ‘customer at the heart of the Finance Division’. This functionality will then become an embedded, live component of the Finance Division’s more »
Hays are looking for a Headof Service Delivery where you will be responsible for the deliveryof all Managed Services agreements with customers. The role requires an approach to maximising the value to our customers whilst delivering as cost effectively as possible. To deliver … this with high levels of customer satisfaction in a cost-effective manner requires a drive for excellent customer service, strong leadership skills, commercial awareness, and experience in aligning with the whole business' objectives. Hybrid - 3 days a week on site non negotiatable Permanent Manage service performance against SLAs and … practices and drive ongoing service maturity. Manage customer agreements to optimise profitability. Work with the Finance Director to create processes for analysing the costs of service delivery on a per-customer basis. Create processes to identify sales opportunities and refer them to the wider business. Report costs ofmore »
Headof Research and Development - £90,000-£100,000 London (Hybrid working - 2-3 days in London office) A leading provider of digital transformation and managed services solutions, empowering businesses to thrive in the ever-evolving digital landscape, seek a Headof R&D to … lead the product delivery. Role Overview: We are seeking a visionary and experienced Headof Research and Development (R&D) to lead a dynamic team in a pivotal role which invloves being responsible for analysing key technical trends across various technology domains, guiding the business in prioritising development … s vision and goals. Provide visionary leadership to the R&D team, setting clear objectives and guiding them towards successful outcomes. Support the production of business cases to justify investments in specific technology and product domains, ensuring a focus on business benefits and return on investment. Oversee and manage more »
Job title : Headof Engineering Delivery Length: 12 Month Secondment Opportunity Do you have strong stakeholder management paired with good emotional intelligence? Can you build trust within a team and support them through finding difficult solutions? Are you someone who follows through with commitments and has great … Missile Electronics), who deliver future products and services to the land, sea and air domains. You will be leading a hardworking and passionate team of people who are responsible for delivering on our engineering commitments. In this role you will: Deploy the adequate Practices and Tools tailored (for EDM … and WPM) to reach the required maturity according to Project/Product delivery challenges Work with the discipline delivery team to make them efficient by identifying gaps and associated actions to support delivery continuous improvement Capitalise and share knowledge and assets dedicated to delivery discipline Manage more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
Hays are looking for a Headof Infrastructure Delivery to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing … Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your MissionDiscovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical … Architect & ultimately being responsible for the deliveryof the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes.Automation - You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have more »
Erdington, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Hays Technology
Hays are looking for a Headof Infrastructure Delivery to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing … Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your MissionDiscovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical … Architect & ultimately being responsible for the deliveryof the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes.Automation - You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have more »
Darlington, County Durham, United Kingdom Hybrid / WFH Options
Harvey Nash
The opportunity We're excited to present a fantastic opportunity for a Headof IT Delivery for our client. In this role you will successfully deliver technical initiatives as well as Business Change and Transformation Programmes within our Clients' organisation. Responsibilities You will be responsible for the … management and development of the PMO function within the organisation. You will allocate effective resource across a number of both technical and non-technical Programmes of work. Alongside this, you will also be responsible for the Deliveryof Projects and Programmes and ensure that they … are delivered on time and within budget. You will also champion Continuous Improvement and manage a large team made up of Project Managers and Business Analysts and engage with Senior level Stakeholders up to Board level on a regular basis. Who you'll be You will be able to more »