Providing support both physically and virtually with updates, wireless connections, networks, and cloud systems. Logging and managing ICT technical support incidents and queries on Freshdesk ticketing system - ensuring work is delivered in line with agreed SLA's. Assisting with the ongoing provision of a secure ICT infrastructure Act as a more »
Hull, North Humberside, North East, United Kingdom
Baltic Apprenticeships
by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Work within a number of internal systems, such as Excel, Freshdesk, Jira and Google Analytics to collate, analyse and communicate data. Working cross-departmentally to collate, cleanse and error check operational, financial and sales data to more »
Manchester, England, United Kingdom Hybrid / WFH Options
Lorien
CAB meetings (Standard Change/Emergency Change/etc.) Expertise delivering process improvement from assessment of needs Good knowledge managing ITSM Tools (ServiceNow/FreshDesk/etc.) Stakeholder management at varying levels of seniority with the ability to present Excellent documentation and reporting skills The Benefits: Salary £60,000 Company more »
Ground Floor, Statham House, Talbot Road, Stretford, Manchester, England
IP EXCHANGE LIMITED
We are looking for a personable and confident individual, who can communicate well with people and be able to operate in a busy office environment. You will provide our customers with the highest level of customer service, whilst providing 1st more »
