Harrogate, North Yorkshire, Yorkshire, United Kingdom
Synergy Car Leasing Limited
communication skills Experience in or an interest in cars is advantageous About Synergy Car Leasing : Synergy Car Leasing is one of the leading automotive finance and credit brokers in the UK, offering vehicle leasing and contract hire to both personal and business clients. Synergy Car Leasing, established in 2006, is more »
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Synergy Car Leasing Limited
Services Team, the role supports across different areas as required including customer communication via email and telephone to ensure that all documentation, such as finance documents, proofs of identification, order and delivery updates, are managed in a timely and professional manner, maintaining our high customer experience ethos. The role works … insight into an online business. Responsibilities: Responding to in-life queries and contract amend requests Creating Vehicle Orders from internal systems Processing personal identification & finance paperwork Creating Welcome Letters & Driver Letters from internal systems Processing delivery paperwork packs Liaising with customers directly on the telephone and email Supporting the Client … Services Team as required Work to and meet Financial Conduct Authority (FCA) Consumer Duty requirements Qualifications and Skills Good written skills Resilient manner in dealing with issues directly with the customer by phone and email Attention to detail, both written and verbal Ability to work under pressure in a fast more »
