Technical Customer Service Advisor
Sevenoaks, England, United Kingdom
Bridge Recruitment UK Ltd
Customer Service Advisor Location: Wrotham Salary: GBP25,000 - GBP26,000 per year Hours: Monday - Friday, 8am - 5pm. You must work every 1 in 3 Saturdays from 9am - 4pm. Job type: Full-time, permanent Bridge Recruitment are helping one of our well-established clients recruit for an experienced Customer Service Advisor to join their ever-expanding team. You will be reporting to the Customer Service Supervisor and Head of Customer Service. Responsibilities of the Customer Service Advisor: · Give technical/service advice on the telephone to our customers. · Organise and arrange … Service Engineer/Agent call-outs as necessary and ensure all information is recorded on their systems. · Check previous history on calls and ensure all paperwork is complete. · Pursue Engineer/Service Agents where necessary to ensure the customer is contacted within specified times. · Follow-up on more »
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