Customer Service Jobs in Ipswich

1 to 11 of 11 Customer Service Jobs in Ipswich

E-Commerce Business Development Manager

Ipswich, England, United Kingdom
Tandem Personnel
an experienced Business Development Manager to take the lead and grow their parts and e-commerce department in Ipswich. Providing an outstanding level of service to yacht owners and dealerships around the world, the successful candidate will deliver increased e-commerce revenue by developing online sales platforms, attracting new … to develop eCommerce sales growth, looking to find and onboard new eCommerce customers. * Maximizing of eBay selling opportunities and maintaining satisfaction score. * Providing excellent customer service to enhance customer experience. * Managing the day-to-day running of the Parts Sales team, including workload and people management. * Managing … development experience, specifically working on online marketplaces, social media etc * Entrepreneurial flair to identify new business opportunities * A positive attitude with excellent communication and customer service skills * The ability to work independently and as part of a team, * Excellent attention to detail and be highly organised * Strong IT more »
Posted:

First-Line Technical Support Engineer

Ipswich, Suffolk, East Anglia, United Kingdom
RedTech Recruitment
the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary … Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is … largely communicating with customers via phone and email Responsibilities for First-Line Technical Support Engineer: Triage customer support enquiries for a communications software suite of products Log all calls on the CRM Solve issues where possible, and escalate when needed Keep abreast of issues for customers and update them more »
Employment Type: Professional qualifications
Salary: £24,000
Posted:

IT Support Engineer

Ipswich, Suffolk, United Kingdom
Hybrid / WFH Options
Focus Resourcing
Own vehicle essential for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service … planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party more »
Employment Type: Permanent
Salary: £25000 - £28000/annum
Posted:

IT Support Engineer

Ipswich, Suffolk, East Anglia, United Kingdom
Hybrid / WFH Options
Focus Resourcing Group
Own vehicle essential for this role This is a home based role where you will report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service … planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Service Desk Engineer

Ipswich, Suffolk, United Kingdom
Hybrid / WFH Options
Focus Resourcing
supporting IT in an educational environment is ESSENTIAL for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service … planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party more »
Employment Type: Permanent
Salary: £25000 - £28000/annum
Posted:

Service Desk Engineer

Ipswich, Suffolk, East Anglia, United Kingdom
Hybrid / WFH Options
Focus Resourcing Group
supporting IT in an educational environment is ESSENTIAL for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service … planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Administration Officer – Innovation

Colchester/Ipswich, United Kingdom
East Suffolk and North Essex NHS Foundation Trust
who may be anxious or have cultural or language difficulties in understanding. Maintains working relationships within own and other departments to facilitate an effective service Use judgement to deal with a range of routine and non-routine problems that may arise, and only exceptionally refer very complex issues to …/C or equivalent in English and Maths NVQ level 3 in administration/secretarial or equivalent Knowledge Essential Confidentiality and Data Protection Customer service Knowledge of relevant work area and specialist terminology NHS Disclosure and Barring Service Check This post is subject to the Rehabilitation of … Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name East Suffolk and North Essex NHS Foundation Trust Address more »
Employment Type: Fixed-Term
Salary: £25147.00 - £27596.00 a year
Posted:

Customer Support Apprenticeship

Ipswich, Suffolk, East Anglia, United Kingdom
CT SKILLS LIMITED
BT, ITV, and Kurt Geiger, you will have plenty of opportunities for career growth throughout your time here. Youll work towards your Level 2 Customer Service Practitioner qualification, have 1-2-1 Monthly Sessions(via Teams)with your Tutor, and spend 6 hours a week on apprenticeship work … e.g., assignments, study, training etc. Day to day, you will: Provide customer support for technical and course issues. Communicate with clients and users regarding support requests, giving advice to resolve issues. Raise cases on Salesforce CRM when escalation is required. Manage cases up to the point of resolution. Close … cases on CRM once complete. Customer care calls. Operate HubSpot chat function assisting with user, client, and prospective client enquiries. Manage IOSH Working Safely course. Obtain candidate scores from Shine. Collate candidate details/scores to record/submit on the IOSH portal for issue of certificates and passports. more »
Employment Type: Intermediate apprenticeships
Salary: £14,000
Posted:

SEND Assessment Coordinator

Ipswich, Suffolk, East Anglia, United Kingdom
Hybrid / WFH Options
Suffolk County Council
promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid Responsibilities as our SEND Assessment Coordinator: Conduct statutory Education Health and Care … records and provide reports. Identify and escalate safeguarding/risk concerns. Build relationships with partners in education, health, and community settings. Provide high quality customer service in line with our WE ASPIRE values. What we're looking for in our SEND Assessment Coordinator: Graduate level qualification in a more »
Employment Type: Permanent, Part Time, Work From Home
Salary: £30,000
Posted:

Roofer / Solar PV Installer

Ipswich, Suffolk, East Anglia, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »
Employment Type: Permanent
Salary: £30,000
Posted:

Panel Technician

Ipswich, Suffolk, East Anglia, United Kingdom
Solus Accident Repair Centres
such, our panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation Very high standard of work Who are Solus and what can they … employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »
Employment Type: Permanent
Salary: £45,000
Posted:
Customer Service
Ipswich
10th Percentile
£24,000
25th Percentile
£25,500
Median
£27,000
75th Percentile
£30,000
90th Percentile
£57,500