Customer Service Jobs in East Sussex

1 to 25 of 26 Customer Service Jobs in East Sussex

Customer Service Advisor / Spanish Speaker

Brighton, East Sussex, South East, United Kingdom
Hybrid / WFH Options
AWD online
Customer Service Advisor/Spanish Speaker who is fluent in oral and written Spanish and English with a great combination of administrative, customer service and organisational/planning skills, as well as a good understanding of Microsoft Office is required for well-established company based in … communication skills (both oral and written) You must also be happy working shifts. JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor who is fluent in oral and written Spanishand Englishwith a great combination of administrative, customer service and organisational/… planning skills, as well as a good understanding of Microsoft Office. Working as the Customer Service Advisor you will provide excellent standard of service to customers through email, phones, and web chat interactions. As the Customer Service Advisor you will be resolving customer complaints more »
Employment Type: Contract, Work From Home
Posted:

Customer Experience Specialist Apprentice - Star Expert

Brighton Rd, Stockport, England
Mercedes-Benz of Stockport
As a Customer Experience Specialist Star Expert Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. … Role The role of a Customer Experience Specialist Star Expert Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for more »
Employment Type: Advanced Apprenticeship
Salary: £10,982.40
Posted:

Graduate Trainee Consultant

Brighton, England, United Kingdom
Cloud9 Insight
team activities. Your success in this role will be measured by your ability to meet NPS targets, promptly handle and close tickets, deliver outstanding customer service, and proactively address issues to ensure timely resolution. Join our team and embark on a rewarding journey of professional growth and achievement … respond to inquiries, and proactively identify potential issues and risks Collaborate with internal teams, including sales, product development, and support, to ensure a seamless customer experience Monitor customer satisfaction metrics and take proactive steps to improve customer retention and growth Identify opportunities for upselling and cross-selling … verbal Strong problem-solving skills and a proactive approach to identifying and resolving issues Positive, can-do attitude, and a passion for delivering exceptional customer experiences Impeccable attention to detail and delivery against high-quality standards Ability to manage multiple clients simultaneously whilst maintaining high levels of customer more »
Posted:

Trainee Field Service Engineer (Full Industry Training)

Brighton, Brighton & Hove, South East
Rise Technical Recruitment Ltd
Trainee Field Service Engineer (Full Industry Training) £23,000 - £30,000 + Company Car + Door to Door + Local Patch + Specialist Industry Training + Life Insurance + Medical Insurance + Enhanced Pension + 33 Days Holiday + Benefits Field Based, commutable from Brighton, Worthing, Eastbourne, Seaford, Haywards … Heath and surrounding areas. Are you an aspiring Field Service Engineer looking to break your way into industry and work for a Globally renowned business who offer full training into their industry to massively develop your skillset, giving you the opportunities to gain recognition and progress through the business … are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Trainee Field Service Engineer, where you will be responsible for the installation, maintenance and service of a variety of products within the Finance, Gaming and Retail more »
Employment Type: Permanent
Salary: £23,000 - £30,000
Posted:

Trainee Field Service Engineer (Full Industry Training)

Brighton, East Sussex, South East, United Kingdom
Rise Technical Recruitment Limited
Trainee Field Service Engineer (Full Industry Training) £23,000 - £30,000 + Company Car + Door to Door + Local Patch + Specialist Industry Training + Life Insurance + Medical Insurance + Enhanced Pension + 33 Days Holiday + Benefits Field Based, commutable from Brighton, Worthing, Eastbourne, Seaford, Haywards … Heath and surrounding areas. Are you an aspiring Field Service Engineer looking to break your way into industry and work for a Globally renowned business who offer full training into their industry to massively develop your skillset, giving you the opportunities to gain recognition and progress through the business … are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Trainee Field Service Engineer, where you will be responsible for the installation, maintenance and service of a variety of products within the Finance, Gaming and Retail more »
Employment Type: Permanent
Salary: £22,000
Posted:

Executive Search Consultant

Brighton, England, United Kingdom
Raymond George Consultancy
Already Graduated in 2023 ? (or perhaps 2022) Perhaps you have had some experience in a customer service role? Or worked in retail and hospitality providing first class customer service? Its not unusual that after graduating you may not entirely be sure what your career options may more »
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Graduate Recruitment Consultant

Brighton, East Sussex, South East, United Kingdom
Raymond George Consultancy Limited
Already Graduated in 2023 ? (or perhaps 2022) Perhaps you have had some experience in a customer service role? Or worked in retail and hospitality providing first class customer service? Its not unusual that after graduating you may not entirely be sure what your career options may more »
Employment Type: Permanent
Salary: £26,000
Posted:

Internal Sales Executive - Builders Merchants

Lewes, East Sussex, South East, United Kingdom
GCS Associates
busy Building Supplies company. It is key that we find someone from the trade sector with experience in working in the building supplies sector. Customer service and a natural sales drive is key. You will be working within the internal sales team dealing with enquiries coming in, managing … within a business who will offer them the opportunities to do so. Industry experience is preferable however we will also look at a strong customer service and sales background. About the company Our client is a leading supplier of Building Supplies. A Negotiable Starting salary based entirely upon more »
Employment Type: Permanent
Salary: £30,000
Posted:

AOG Support Executive

Brighton, England, United Kingdom
Avtrade
working Monday to Friday from our Global Headquarters in Hassocks, West Sussex.Serving the aviation industry since 1985, we are the leading global aircraft component service provider for the aviation industry, specialising in bespoke aircraft Components and Support Solutions.We are investing in our team to get the world flying again.We … partiesTeambuilding and social eventsDepartmental BBQ'sUnlimited hot & cold drinksOn-site free Parking along with free EV charging pointsEnhanced sick pay (subject to length of service)Games room (Xbox, TV and alternatives to unwind)Excellent career progression opportunitiesOngoing training and regular reviews provide an opportunity for our employees to discuss … off)Please note you will also receive an additional £6,000 shift allowance per year, once you have successfully completed your training.Function:To provide customer support on a 24 hour, 365 days a year basis. Ensuring contract customer requirements are processed in a timely manner and manage inventory more »
Posted:

2nd Line Service Desk Technician

Brighton, England, United Kingdom
Better Days Recruitment
Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and will be looking for … to provide some 1st Line but mainly 2nd Line support to a mix of national and international customers while providing an outstanding level of customer service. Working with a variety of technologies and platforms across different sized organisations. You will enjoy working closely with team members and external IT … A driving license is preferred but not essential. Skills and Experience: Solid experience of 1st and 2nd Line IT Technical Support Outstanding communication and customer service skills Ability to work independently within sometimes a high pressurised environment handling multiple tickets Enjoys working as part of a close team more »
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2nd Line Service Desk Technician

Brighton, Brighton and Hove, East Sussex, United Kingdom
Better Days Recruitment Ltd
Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and will be looking for … to provide some 1st Line but mainly 2nd Line support to a mix of national and international customers while providing an outstanding level of customer service. Working with a variety of technologies and platforms across different sized organisations. You will enjoy working closely with team members and external IT … A driving license is preferred but not essential. Skills and Experience: Solid experience of 1st and 2nd Line IT Technical Support Outstanding communication and customer service skills Ability to work independently within sometimes a high pressurised environment handling multiple tickets Enjoys working as part of a close team more »
Employment Type: Permanent
Salary: £28000 - £33000/annum Good company benefits
Posted:

Information Technology Business Analyst

Brighton, England, United Kingdom
Hybrid / WFH Options
15below
project initiation. As part of this role, you will be responsible for: Maintaining expert knowledge in 15below platform functionality and new developments Understanding our customer business needs and processes Understanding our internal Product business needs and processes Leading client workshops Leading internal Product analysis and definition Requirements validation, both … encourage you to apply anyway. You might be the right person for this or other roles The kind of person you are Experience in customer software/IT solution business analysis A travel industry background with knowledge of airline commercial systems such as reservations systems, PSS and GDS and … communication skills Skills to impress BSc/BA in a business or technical discipline or equivalent Business analysis experience in an Agile environment Strong customer service orientation Proven business analysis experience in a supplier/vendor context Experience working with third-party APIs and web service interfaces more »
Posted:

IT Support Engineer

Hove, East Sussex, United Kingdom
Gold Group
service. Requirements: Ability to work independently and collaboratively within a team. Comfortable working in a fast-paced environment with multiple tickets and requests. Strong customer service skills with a focus on engagement and satisfaction. Experience working with Microsoft technologies, including Windows, Office 365, and Active Directory. If you more »
Employment Type: Permanent
Salary: £25000 - £28000/annum
Posted:

Corporate Security Relief Officer

Brighton, East Sussex, South East, United Kingdom
ICTS (UK) Ltd
officer role, you'll ensure the security and safety of the people and premises at prestigious client sites. An experienced Security Officer, with exceptional customer-focus, you will carry out a range of duties including: Managing access control for buildings and car-parks - for employees, visitors and contractors Patrolling … the buildings, car parks and grounds to deter and detect problems Responding to customer requests and queries Checking and challenging ID passes with a professional and friendly approach De-activating and activating alarms Unlocking and locking buildings, rooms, external barriers and gates to ensure that no unauthorised personnel or … as a Corporate Security Officer is essential, and to succeed in this role you will also need: Excellent verbal and written communication skills Strong customer service, team working and collaboration skills The ability to remain calm and professional under pressure The ability to deliver succinct and clear verbal more »
Employment Type: Permanent
Salary: £12.46 Per Hour + minimum 5% increase Dec 19th 2024
Posted:

Application Development Scientist - Infrared / Tunable Diode Laser (TDL)

Crowborough, England, United Kingdom
Hybrid / WFH Options
Servomex
a multidisciplinary team. Desirable Experience and Skills: Experience and knowledge of Lean techniques. Capable of installing equipment, analysers and providing direct support for live customer site demonstrations. Knowledge of MATLAB and Python and writing script in these languages. Proven experience working with Fourier-Transform Infrared (FTIR) spectroscopy instrument. Experience … engineering Benefits: Servomex offers a comprehensive salary, bonus and benefits package commensurate with its status as a world class organisation committed to high performance, customer focus and employee empowerment. Including: Discretionary Company Bonus Private Medical Care Opportunities for growth & development through our structured Talent Management System Annual Performance Review … Day Personal Pension Plan (up to 10.5% employer contribution) Life Assurance (4 x Salary) Enhanced Family Friendly benefits & pay Staff Referral Scheme and Long Service Awards Employee Wellbeing Programme Global Recognition Scheme Cycle to Work Scheme Free Parking Location: Crowborough, East Sussex, UK – this opportunity is eligible for hybrid more »
Posted:

It Support Engineer

BN25, Seaford, East Sussex, United Kingdom
This is Alexander Faraday Limited
Are you a tech-savvy problem solver with a passion for providing exceptional customer service? Do you want to work in an exciting and supportive environment? If you answered yes, then please read on! We are currently seeking an IT Support Executive to join our team and help … accurate records of all support activities. To be successful in this role, you must have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset. Previous experience: First and second line experience with hardware. Microsoft office packages. Firewall/security set ups. If you are looking for more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:

Contract AI Software Developer

Brighton, Sussex, United Kingdom
Hybrid / WFH Options
Spectrum IT Recruitment (South) Ltd
join them on an initial 6 - 12 month contract . The successful candidate will work remotely and focus on developing AI-powered chatbots for customer help and internal processes, specifically in finance and programming. The role involves leveraging cutting-edge AI tools such as AWS Bedrock, Azure AI, Claude … and effective solutions. The client falls within Small company definition, therefore are IR35 exempt. Key Responsibilities Design, develop, and implement AI-driven chatbots for customer support, internal finance processes, and programming assistance. Collaborate with cross-functional teams to understand requirements and deliver tailored AI solutions. Utilize platforms like AWS … and similar platforms. Experience with natural language processing (NLP) and machine learning (ML) techniques. Familiarity with integrating AI models into business processes, particularly in customer service and finance. Ability to work independently and manage multiple tasks effectively in a remote setting. Excellent problem-solving skills and attention to more »
Employment Type: Contract
Rate: GBP Daily
Posted:

Contract AI Software Developer

Brighton, East Sussex, United Kingdom
Hybrid / WFH Options
Spectrum IT Recruitment
join them on an initial 6 - 12 month contract . The successful candidate will work remotely and focus on developing AI-powered chatbots for customer help and internal processes, specifically in finance and programming. The role involves leveraging cutting-edge AI tools such as AWS Bedrock, Azure AI, Claude … and effective solutions. The client falls within Small company definition, therefore are IR35 exempt. Key Responsibilities Design, develop, and implement AI-driven chatbots for customer support, internal finance processes, and programming assistance. Collaborate with cross-functional teams to understand requirements and deliver tailored AI solutions. Utilize platforms like AWS … and similar platforms. Experience with natural language processing (NLP) and machine learning (ML) techniques. Familiarity with integrating AI models into business processes, particularly in customer service and finance. Ability to work independently and manage multiple tasks effectively in a remote setting. Excellent problem-solving skills and attention to more »
Employment Type: Contract, Temporary
Salary: £400/day INSIDE IR35 - FULL REMOTE WORKING
Posted:

Contract AI Software Developer

Brighton, East Sussex, South East, United Kingdom
Hybrid / WFH Options
Spectrum IT Recruitment
join them on an initial 6 - 12 month contract . The successful candidate will work remotely and focus on developing AI-powered chatbots for customer help and internal processes, specifically in finance and programming. The role involves leveraging cutting-edge AI tools such as AWS Bedrock, Azure AI, Claude … and effective solutions. The client falls within Small company definition, therefore are IR35 exempt. Key Responsibilities Design, develop, and implement AI-driven chatbots for customer support, internal finance processes, and programming assistance. Collaborate with cross-functional teams to understand requirements and deliver tailored AI solutions. Utilize platforms like AWS … and similar platforms. Experience with natural language processing (NLP) and machine learning (ML) techniques. Familiarity with integrating AI models into business processes, particularly in customer service and finance. Ability to work independently and manage multiple tasks effectively in a remote setting. Excellent problem-solving skills and attention to more »
Employment Type: Contract, Work From Home
Rate: Up to £400 per day + INSIDE IR35 - FULL REMOTE WORKING
Posted:

Online Adult Skills Tutor (Remote)

Brighton, East Sussex, South East, United Kingdom
Hybrid / WFH Options
Tempus Training
of unemployed learners engaged on programmes including the following learning aims: Level 1 Award & Level 2 Certificate in Employability Skills Level 2 Certificate in Customer Service Level 2 Certificate in Warehousing Level 2 Certificate in Equality & Diversity Level 2 Certificate in Environmental Awareness Level 1 Award in Stress … online training delivery Proven track record in achieving maximum results through effective learner delivery. All posts are subject to an enhanced Disclosure and Barring Service check. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role. We more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Content Creator Apprentice

Starlings, Highgate Works, Tomtits Lane, Forest Row, England
Molly Mahon
activity Sourcing and writing news articles and associated images Managing landing pages for our collections Content creation – eBooks/brochures Conduct market research General Customer service Some administration duties Ensure that reports and presentations are delivered to the highest level of quality Answer phones Meet and greet clients … Closing Date Sunday, 30th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Presentation skills Logical Team working Creative Initiative Non judgemental Patience Qualifications Maths and English GCSE or equivalent, grade 4-9 (Essential) Any A more »
Employment Type: Advanced Apprenticeship
Salary: £16,000.00
Posted:

Project Build Technician

Hastings, East Sussex, South East, United Kingdom
Ernest Gordon Recruitment
into a go to expert in project builds? Established in 2020, this business has produced countless award winning conversions and pride themselves on their customer service. This young and adventurous team are now looking for an addition to assist with these highly respected, valued and niche projects. This role more »
Employment Type: Permanent
Salary: £26,000
Posted:

IT Technician Apprentice (Level 3)

1 Hunns Mere Way, Brighton, England
Carden IT
knowledge, and skills necessary to be a valuable IT support Technician and in doing so support our efforts to deliver an outstanding IT support service to our customers. Training At Tiro we’re obsessed with changing lives through science and technology apprenticeships so we can’t wait to have more »
Employment Type: Advanced Apprenticeship
Salary: £18,000.00
Posted:

Roofer / Solar PV Installer

Brighton, East Sussex, South East, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »
Employment Type: Permanent
Salary: £30,000
Posted:

Dual Fuel Engineer / Smart Meter Engineer

Brighton, East Sussex, South East, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »
Employment Type: Permanent
Salary: £40,000
Posted:
Customer Service
East Sussex
10th Percentile
£22,500
25th Percentile
£23,463
Median
£30,000
75th Percentile
£38,750
90th Percentile
£53,000