16 Customer Service Jobs in Cumbria

Customer Service Advisor (Engineering/Industrial/Hydraulic) £32,000 - £40,000 DOE + Mon-Fri + Free Onsite Parking + Performance related bonus + Pension Scheme + In house training Penrith Are you an enthusiastic and knowledgeable person background in industrial, engineering, hydraulic or similar looking for … been established for over 40 years and are market leaders in what they do? Due to recent growth they are looking for a new customer service advisor to join their growing team and be a key part of the business. On offer is the opportunity to learn new … skills in a fast paced team environment where your attention to detail and customer service skills will be used to educate and offer advice on the technical products used in the industrial cleaning sector. In this role you will be assisting businesses and clients selecting products that are more »

and wellbeing in our community. Technology is intrinsic to healthcare across Cumbria so to support this vision our Digital Health team to provide a customer focussed service which is responsive, proactive and tailored to theTrust'sneeds. We're looking for individuals with a passion for service improvement … for staff who rely on IT to deliver patient care across Cumbria as efficiently as possible. We require you to deliver the best possible service to our staff drawing on your asset management and organisation skills to ensure new and old equipment is recorded and monitored accurately and the … For candidates applying using a Hotmail account or have strict firewall settings please ensure the following: Junk Mail is checked regularly Disclosure and Barring Service: On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect. The changes mean that: youth cautions, reprimands more »

Job Title - Technical Support Adviser 1st Line IT Reports to - Service Desk Team Leader Salary - Starting from £24,000+ DOE Location - This position can be based from any Focus Group office across the UK: Shoreham/Exeter/Manchester/Derby/Glasgow/Melrose/Inverness Established in … are now recruiting for a Technical Support Adviser 1st Line IT. As part of this team, you will provide 1st line support and excellent customer service in the areas of; IT, including Office 365, Windows Server, Desktop Support, Networking, and Wireless Systems. Principal Responsibilities/Duties • Manage tickets … meet any agreed personal call targets. • To diagnose, log, action and follow through to resolution all faults and requests, including escalations whilst keeping the customer informed of progress. Be able to identify when a fault cannot be fixed remotely and route straight into Field Engineering Co-ordinator for booking. more »

Cockermouth ICC is looking for an experienced administrator with can confidently managing staff and navigate health care systems. You will work alongside the ICC Service Manager to manage the day to day running of the ICC Hub as well as implement service improvements. You will also be responsible … for staff rostering in order to ensure adequate service coverage during agreed opening hours as well as identifying training needs and ensuring that training and staff development is carried out. You will be responsible for ensuring systems and processes are in place to triage referrals in line with Standard … line manager and seek their approval before pursuing the opportunity. Main duties of the job The ICC Senior Coordinator will work alongside the ICC Service Manager to manage the day to day running of the ICC Hub as well as implement service improvements. The ICC Senior Coordinator will more »

Technical Support Advisor - Out of Hours. The Operations team ensures the process from order to cash remains punctual, efficient and the client receives exceptional customer service. Principal Responsibilities/Duties • Ensuring that the Customer is at the centre of everything that we do. • Providing 1st and 2nd line … agreed target time and meeting any agreed personal targets. • To diagnose, log, action and follow through to resolution cases, including escalations whilst keeping the customer informed of progress. Be able to identify when a case cannot be fixed remotely and handover the case to be progressed for a site … departments. • Take full responsibility for cases assigned to you, even when tasks have been allocated to alternative resources/teams, ensuring that an excellent Customer Experience is always maintained. • Talk to customers, by the most appropriate method to resolve cases in a timely manner and avoid delays where possible. more »

Job summary The Transfer of Care Hub Administration Team provides an efficient, effective, professional administration support service to the Transfer of Care Hub Team, who in turn, effectively link relevant services to coordinate care and support to aid discharge and recovery as well as admission avoidance in line with … For candidates applying using a Hotmail account or have strict firewall settings please ensure the following: Junk Mail is checked regularly Disclosure and Barring Service: On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect. The changes mean that: youth cautions, reprimands … ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if more »

encourage staff recognition and staff nominations for awards. Assignment Instructions and site documentation kept up to date. All incidents are reported in compliance with customer and company policy and procedures. Assist the Security Management Team in developing and sharing of "best practice" and use of systems and tools to … improve service effectiveness. Planning, development and implementing staff training, including both routine duties and emergency procedures. Monitor faults with security related equipment, ensuring they are reported correctly. Being fully conversant with operational functions including Access Control, CCTV, Detection and Alarm Systems, ensuring an effective monitoring and reporting function is … maintained. Assist the Service Delivery Manager with any reasonable or practical request Essential Skills What you will bring to be a Security Supervisor: All applicants must hold a clear 5-year check-able employment history and ability to obtain National Security Clearance Due to the nature of our client more »

is ideal for individuals with experience in IT support within an MSP environment or internal IT support teams, who are passionate about delivering exemplary customer service. Responsibilities: Managing all incidents and customer requests from receipt to resolution and closure. Troubleshooting and diagnosing desktop and system problems, providing remote … weekly timesheets and KPI scorecards, assisting in monitoring tasks when required. Requirements: Minimum 1-year experience in an IT support role. Experience in a customer service environment. Proven experience delivering to SLAs. Strong technical troubleshooting skills. Excellent interpersonal and communication skills. Ability to work independently and take initiative. more »

We are looking for a skilled engineer to join our team in Carlisle. As a service engineer with Scot JCB you will visit a variety of customer sites throughout the area to carry out maintenance, repairs and services on our customers machines to a high standard. This is … phone or tablet Submitting daily timesheets and job cards Accurately ordering your parts and working closely with the parts department Working closely with the service supervisor Helping to train and mentor apprentice engineers Carrying out inspections and repairs of machines at our depot as required - in conformance with manufacturers … engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment The ability to prioritise tasks and work well in a busy environment Great customer service skills and the ability to build rapport with our customers Good IT skills A flexible and positive outlook with an outgoing approach more »

Description Record day to day financial transactions and complete the posting process Verify that transactions are recorded in the correct day book, suppliers ledger, customer ledger and general ledger Bring the books to the trial balance stage Perform partial checks of the posting process Complete tax forms Enter data … Data entry skills along with a knack for numbers Hands-on experience with spreadsheets and proprietary software Proficiency in English and in MS Office Customer service orientation and negotiation skills High degree of accuracy and attention to detail BS degree in Finance, Accounting or Business Administration Experience with more »

Description Record day to day financial transactions and complete the posting process Verify that transactions are recorded in the correct day book, suppliers ledger, customer ledger and general ledger Bring the books to the trial balance stage Perform partial checks of the posting process Complete tax forms Enter data … Data entry skills along with a knack for numbers Hands-on experience with spreadsheets and proprietary software Proficiency in English and in MS Office Customer service orientation and negotiation skills High degree of accuracy and attention to detail BS degree in Finance, Accounting or Business Administration Experience with more »

Duties include - booking customers in for eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 1 Closing Date Monday, 17th June 2024 Start Date Sunday, 30th June 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »

and generous pay? On offer is the opportunity to learn new skills in a fast paced team environment where your attention to detail and customer service skills will be used to educate and offer advice on the technical products used in the industrial cleaning sector. This local company more »

Distribution. The post holder will work as part of a pharmacy team of Assistant Technical Officers, Pharmacy Technicians and Pharmacists to deliver the pharmacy service across North Cumbria Integrated Care NHS Trust Main duties of the job Undertake a top-up service to wards and departments, ensuring a … For candidates applying using a Hotmail account or have strict firewall settings please ensure the following: Junk Mail is checked regularly Disclosure and Barring Service: On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect. The changes mean that: youth cautions, reprimands … ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if more »

heart of cutting-edge technology with this amazing opportunity, we are searching for like-minded professionals to join this well-bonded team. Role Monitor service board and progress accordingly Provide exceptional service support to the client Provide solution(s)/work around(s) to incidents and problems Maintain … networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. COURSE 1 - ROLE OF AN IT TECHNICIAN COURSE 2 - IT TROUBLESHOOTING TOOLS & TECHNIQUES COURSE 3 - WORKING WITH CLIENT ARCHITECTURE COURSE 4 - UPGRADING & MAINTAINING … Closing Date Friday, 31st May 2024 Start Date Saturday, 1st June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Initiative Passion for IT Qualifications English GCSE or equivalent, grade 5 (Essential) Maths more »