1 to 25 of 29 Customer Insight Jobs in London

A global leader in the design, marketing and distribution of premium lifestyle products is seeking a customer data platform product manager, to join their global customer insights team. You will be responsible for leading the development of their customer data platform. The ideal candidate will understand customer … gap between business and technical teams. Responsibilities: Bridge the gap between the business and IT; ensure all requirements are documented, understood, and delivered. Own customer data platform development and product roadmap, promoting its value proposition and communicating new features to internal stakeholders. Manage customer data platform implementation process … Partner and collaborate with regional customer insight teams in US and EMEA, managing best practice communication and guidelines. Serve as the first point of contact for platform-related questions and support resolution of data issues. Understand consumer privacy regulations like GDPR and work with DPO, legal, engineering, and more »

RTM). Our ambition is to make the civica.com the leading global sales and service channel – helping delivery high quality MQLs and improving the customer experience. You will be responsible for building our website development strategy to support our business growth ambitions. You will be expected to track KPIs … the role holder will need to partner with the wider organisation, particularly marketing, product and sales enablement functions. You will work with colleagues in customer insight, planning, product marketing, brand & influence, campaigns and operations to deliver on that plan. Whilst you will not have direct line management responsibilities … the delivery and rollout of a new global website. Define, build and manage the website product roadmap – covering key value journey adds, integrations and customer journey improvements. Partner with our Marketing Technology Product Manager to ensure we can leverage and integrate out wider MarTeck stack to optimise one of more »

Senior Insights Analyst - Digital/Customer/Product 🚀 Start-up Beauty and Self-Care 🚀 ***Client cannot offer visa sponsorship*** 📍 Join a disruptive challenger beauty brand that is in a phase of ferocious growth! 📍 You will have the opportunity make a real name for yourself working very closely with c … move the business forward through the use of data driven decision making. 📍 A hybrid role, delivering a wide range of analytics across performance marketing, customer insight and broader business questions Salary: £65,000 - £75,000 Location: Hybrid/London This recognisable start-up brand are looking to hire … a Senior Insight Analyst to support the existing Head of Data & Analytics, in continuing to enable the use of data to drive decisioning across marketing, customer, product and digital marketing performance, This subscription based business have already made waves in the beauty and self-care industry, challenging major more »

Dynamics 365/D365/CE/Product Analyst/Customer Engagement/Sales/Customer Insight/Power Apps/Power Automate/JavaScript Gravitas continue their support for a leading Non-Profit Organisation on their search for an experienced D365 Product Analyst. You will be more »

move the business forward through the use of data-driven decision-making. 📍 A hybrid role, delivering a wide range of analytics across performance marketing, customer insight and broader business questions This recognisable start-up brand is looking to hire a Senior Digital Marketing Analyst to support the existing … Head of Data & Analytics, in continuing to enable the use of data to drive decisions across marketing, customer, product and digital marketing performance. This subscription-based business has already made waves in the beauty and self-care industry, challenging major global brands with their vegan, ethical and cruelty-free more »

lifecycles and replacement costs in line with industry and market conditions Development and review of standard products and specifications considering routes to market and customer insight. Consider customer insight around quality of home identifying where greatest value can be delivered and where product improvements can be made more »

preferably but not necessarily in the TV or entertainment industry. A passion for TV and good understanding of Skys content offering. Able to distil customer insight and performance data into clear and actionable plans. Knowledge on Adobe Message Center Platform. Team overview Want to unlock the power of … data? Our Group Data Hub works with millions of data transformations every day to deliver value, improve customer experience and enable new product launches. From architecture to analytics and engineering to science: its how we bring customers more of what they love. The rewards There's one thing people more »

preferably but not necessarily in the TV or entertainment industry. A passion for TV and good understanding of Skys content offering. Able to distil customer insight and performance data into clear and actionable plans. Knowledge on Adobe Message Center Platform. Team overview Want to unlock the power of … data? Our Group Data Hub works with millions of data transformations every day to deliver value, improve customer experience and enable new product launches. From architecture to analytics and engineering to science: its how we bring customers more of what they love. The rewards There's one thing people more »

Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop … showcasing technical expertise and knowledge of the technology Continue to develop product and technology knowledge in order the deliver the best solutions for the customer Liaise directly with customers to gather/refine requirements Management of solutions through the application lifecycle Qualifications Essential: Demonstrated project experience developing solutions using more »

An award winning sustainable D2C company is seeking a UX/UI Web Designer to join their team. The right candidate will blend customer insight with intuitive, conversion focused design, and on-brand execution. You'll work across different parts of their site and (growing) product range, from … flows to sculpting beautiful landing pages, and compelling narratives. You'll have a drive to move quickly and test things, constantly using data and insight to iterate and improve your work. Responsibilities: Working between the Growth, Creative and Development teams you'll drive the business forward by creating best … in class experiences and flows across the website. You'll lead on gathering quantitative and qualitative user insight, whether that's through user interviews, usability testing, or data tools. Understand customer's needs and behaviours, and build flows and web pages that intuitively solve problems for them and more »

meet the needs of our Latimer business. Responsible for the design, development, implementation and service support of our Dynamics 365 Sales and Marketing systems (Customer Insight Journeys and Model Driven Apps) and associated services you'll share your knowledge and experience with the team and advise on best … and demonstrable experience of designing, implementing and supporting Dynamics 365 based Sales and Marketing solutions is vital. If you're a highly experienced Dynamics Customer Journeys and Marketing Architect or Technical Consultant ready to take the next step in your technical design and delivery career then apply now! Join more »

days. The Role: As the Product and Engineering Leader, you'll lead our pursuit of technical and architectural excellence with a strong focus on customer-centricity. Your role is pivotal in merging leadership prowess with deep technical insight to drive strategic decisions and innovations. You'll ensure our … customers, catering to their evolving needs across diverse industries. Key Responsibilities: Strategic Focus: Actively engage with customers to understand their needs and challenges. Translate customer insights into actionable product and engineering requirements, ensuring our solutions are not only innovative but also highly relevant and adaptable across different industries. Technical … excellence in Cloud-native and SaaS best practices. Product Strategy & Roadmap Development: Collaborate with executive leadership to define the technical vision and strategy, integrating customer insights to steer a market-driven product roadmap. Accountable for product and engineering delivery timelines. Leadership & Culture Building: Inspire a customer-centric culture more »

chance to work at the cutting edge of programmatic technology, on award-winning products focused on the post-cookie world, generative AI, and deep customer insights! The Company: Over 500 staff members in 15 global offices Deeply integrated with the world’s top agencies Impressive mentoring program at all more »

A global leader in the design, marketing and distribution of premium lifestyle products is seeking data scientist, to join their global customer insights team. You will be responsible for will helping the Data Science team discover the information hidden in vast amounts of customer data, as well as … to consumers. Utilising advanced analytics tools like Dataiku, you will be responsible for extracting insights, building predictive models, and generating actionable recommendations to optimise customer experiences and drive business growth. Responsibilities: Utilise Dataiku and other analytical tools to extract, clean, and explore customer data from various sources. Identify … patterns, trends, and correlations within the data to uncover actionable insights. Develop predictive models and algorithms to forecast customer behaviour, preferences, next best action. Implement machine learning techniques to segment customers and personalise marketing strategies. Collaborate with cross-functional teams to enhance CRM strategies based on data-driven insights. more »

Data Analyst Sales and Marketing Data/Customer Journey/Performance Analysis Rate: Circa £350/day Outside IR35 Contract Length: 6 weeks initially Location: Fully Remote – Office in London We are working with a Niche Global Consultancy that provides its customers with solutions to overcome challenges around security … Sales and Marketing Function. You will be collecting, mining, analysing, and interpreting sales and marketing data. This will be to create an understanding of customer behaviour trends and optimising processes through data-led insights and recommendations, to improve marketing operations and performance. The organisation is a Microsoft Gold partner … be working with MS Dynamics (Newly implemented). Experience Required: Be able to Collect/Mine/Analyse and interpret data Experience with delivering Customer insights and understanding the customer journey Reporting/Analysing on the performance of Data Visualisation tools: Power BI, Tableau and excel Backend Analytics more »

strategies, processes and collaborations across teams. Nice to have: Experience working with a subscription business model. Experience working in health tech. Experience in implementing customer segmentation strategies and subscriber management across multiple channels (omnichannel). Familiar with marketing automation/CRM systems, both in what can be done internally … Brand and others. Define the strategy for successful introduction of products and features. Market Insights & Strategy: Develop a point of view on market trends, customer behaviors, and competitive changes that impact our Products. Drive in-depth market research alongside our User Research team from segmentation to category drivers. Lifecycle … Strategy: Formulate the strategy and tactics for product marketing that support messaging in an end-to-end journey. Develop a deep understanding of customer journeys that lead to targeted campaigns and greater customer loyalty. Positioning & Messaging Mastery: Deeply understand our market and customers to compose powerful, differentiated positioning. more »

of improvement and optimisation to enhance campaign performance Prepare and present regular reports and dashboards to communicate key findings, insights, and recommendations to stakeholders. Customer insights Analyse customer data and behaviour to understand preferences, needs, and purchasing Skills and Experience Proficiency in data analytics tools and platforms (e.g. more »

of improvement and optimisation to enhance campaign performance Prepare and present regular reports and dashboards to communicate key findings, insights, and recommendations to stakeholders. Customer insights Analyse customer data and behaviour to understand preferences, needs, and purchasing Skills and Experience Proficiency in data analytics tools and platforms (e.g. more »

with Microsoft and other partners to stay ahead of cloud technologies and marketplace changes. Ensure alignment with Microsoft's strategic objectives and compliance requirements. Customer and Market Engagement: Engage directly with customers to understand their unique environments and cloud utilization. Utilize customer insights and market analysis to anticipate … skills, with a collaborative approach to working across teams and engaging with customers and partners. Resilient and adaptable, with a passion for innovation and customer success in a fast-paced and dynamic environment. Bachelor's degree in Computer Science, Engineering, or related field; advanced degree or relevant certifications preferred. more »

our organization. Reporting to the Marketing and Product Director you will spearhead the creation and development of new propositions that align with market demands, customer needs and business objectives. Responsibilities Ownershipofnew proposition development across our 15+ brands and 30+ products/markets across personal lines, small/medium entities … and corporate customer groups distributing in retail, affinity and wholesale (broker) channels Responsible for new product and proposition strategy across current and future markets, and expansion into new territories (eg Europe) including digital and broker distribution Owning the New Proposition Development pipeline including ideation, design, MVP and prototyping, test … development and implementation of new product/propositions with key stakeholders including finance, risk, operations, commercial, distribution, marketing and IT Develop and implement compelling, insight led business cases Champion the development and delivery of core new product/proposition development approaches including design thinking, lean startup and agile delivery more »

client acquisition, existing client relationships and responsibility for developing their go-to-market strategy. Your primary focus will be on expanding the company's customer base, defining and executing the new client acquisition strategy to achieve the huge growth ambitions within the Payments industry. The Chief Commercial Officer will … of managing operational performance within financial budgets and driving growth within their business areas Own and manage all revenue based channels inc Sales, Partnerships, Customer Success, and Account Management Creating long-term partnerships with suppliers, vendors, and other external parties to ensure the smooth operation of business. Develop and … execute the company's commercial strategy in alignment with overall business goals and objectives. Analyse market trends, customer insights, and competitive landscape to identify growth opportunities and market positioning strategies. Set clear commercial targets, revenue goals, and KPIs to measure the success of commercial initiatives. Ensure the company's more »

This is a fantastic opportunity for a CRM Manager to move tech-side, build relationships with global enterprise businesses and deliver actionable customer insights while working for a hugely successful CDP in rapid scale mode globally. The Company This AI SaaS platform enables brands to manage and automate customer marketing plans with highly effective personalised communications based on real-time customer behaviours across single or multiple channels (email, SMS, push, in-app etc). AI Customer Orchestration SaaS Gaming and eCommerce specialists $100m in funding by top investors Circa 400 employees based in New York, London … and other global offices The Role Working closely with the strategic services team you will consult and investigate your client's customer data and help them understand and translate it into actionable insights – adding value to critical marketing processes! Consult with enterprise clients about complex CRM problems Deliver data more »

key company stakeholders both internally and externally. • Collaborate with members of the leadership team to drive new projects and developments based on industry and customer insights. • Work with internal teams on the development of an integration’s roadmap. • Manage the internal sales pipeline by supporting work on NDAs, contracts … with competitor news and update internal teams. Requirements: • At least 2-4 years’ experience in a commercial role • Good organisational skills • Experience in a customer facing role • Excellent communication skills • Ability to build strong leverageable client relationships. • Experience in the online gaming sector • Data literate – strong analytical skills, to more »

opportunities from the merely good and to strategically position, promote, and drive the adoption of our financial technology products. You’ll ensure they deliver customer value, stand out in the market and contribute to Dext’s ambitious program of growth. In this key role, you will: Conduct in-depth … market analysis to identify industry trends and competitor strategies; Develop a clear understanding of our target audience through customer insights and segmentation; Lead strategic planning and execution for product launches and go-to-market initiatives; Craft compelling product positioning and messaging to differentiate Dext and our products from competitors … Create engaging content to communicate our product's value; Analyse and optimise the entire buyer and customer journey to enhance user experience and drive conversions. About you - what we are looking for: Below are our ideal requirements, but we hire on potential, not just on experience, and we know more »

CRM Campaign Executive Working for a leading tech company focusing on customer-centric approaches and personalized communications for specialised campaigns. This is an initial 2 month contract outside IR35. Responsibility: Daily build of automated campaigns alongside manual, one off campaigns, collaborating in the creating and optimization of creative content … in Salesforce Marketing Cloud and email HTML 1 year experinece in a Campaign Exec role Experience supporting CRM campaigns Ability to analyse data and customer insights more »