Customer Service Executive Location: Belfast Length: 4 Months Rate: £12.07 p/h PAYE (Approx. £21.9K per annum) Hours: 9am – 6pm This client is a multinational alcoholic beverages company, and one of the largest and most prominent spirits and beer producers globally. With a plethora of well-known … our company, for our people, our diversity, our brands, in how we perform and how we create shared value. About the function The IOI Customer Service Centre is a Centre Of Excellence within the organisation and ensures our customers receive a high level of customer satisfaction. The Customer Services team, based in NI provide an inbound and outbound customer service to all the businesses Ireland Customers. About the role The role of a Customer Services Executive supports the On-Trade, Take Home Trade & Route To Market total beverage alcohol proposition and Consumer Care in more »
Customer Service Executive - Belfast - £110 per day (inside IR35) - 3 months+ My client, a FTSE 100 company, is looking for a Customer Service Advisor to be the first point of contact for customers and to be responsible for delivering excellent customer service and ensuring all customer orders are delivered as requested (on time, in full). Key Accountabilities Order lifecycle management Maximising customer satisfaction level and order entry accuracy Building strong relationship with customers, sales and logistics functions Timely handling all incoming customer queries and requests Reporting (daily, weekly and monthly reports) Continuously … improve the customer service process Manage issue resolution for respective sales organisation(s) Continuously support system and process improvement initiatives Support other functions and processing activities (billing, clearing, customer spend processing) Skills: At least 6 months Customer Service Experience in a busy customer service role Some more »
Customer Service Executive - Belfast - £110 per day (inside IR35) - 3 months+ My client, a FTSE 100 company, is looking for a Customer Service Advisor to be the first point of contact for customers and to be responsible for delivering excellent customer service and ensuring all customer orders are delivered as requested (on time, in full). Key Accountabilities Order life cycle management Maximising customer satisfaction level and order entry accuracy Building strong relationship with customers, sales and logistics functions Timely handling all incoming customer queries and requests Reporting (daily, weekly and monthly reports … Continuously improve the customer service process Manage issue resolution for respective sales organisation(s) Continuously support system and process improvement initiatives Support other functions and processing activities (billing, clearing, customer spend processing) Skills: At least 6 months Customer Service Experience in a busy customer service role more »
Weston-Super-Mare, Somerset, South West, United Kingdom
The Mobility Furniture Company
Job Title : Sales Support Executive Salary : £24,000 per annum (rising to £26,000 upon completion of probation) Location: Weston-Super-Mare Job Type: Full-time, permanent We are The Mobility Furniture Company is a national company with its Head Office in the South West of England. Our reputation … make sure that our customers are delighted with any chair, settee or bed they buy from us. That's why we have a comprehensive Customer Charter and Employee Values. This means that before a customer takes the first step towards buying one of our products, they can understand … Excellent communication is key as this role will interact within the sales team, as well as with field agents and other departments to progress customer orders and resolve queries. A high level of accuracy and attention to detail is vital, with the role holder being proactive and taking ownership more »
Customer Success Executive, Saintfield NI - £25K-£28K Edwards & Finn is proud to be working with this innovative, market-leading provider of hotel management software. The Customer Success Executive will be a customer-focused hospitality enthusiast, motivated by high personal standards of service and success. The … Customer Success Executive will form part of the wider Customer Success Team and work closely with the Development Team so experience of cross-departmental cohesion and collaboration is essential as well as excellent communication skills. The ideal candidate will possess good industry knowledge, be technically minded and more »
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Career Moves Group
Customer Service Executive Location: Belfast Length: 3 Months Rate: £12.12 p/h PAYE (Approx. £25.2K per annum) Hours: 9am – 6pm Our client is a multinational hospitality FMCG business. Job description: The Customer Service Advisor is the first point of contact for customers, and is responsible for … delivering excellent customer service and ensuring all customer orders are delivered as requested (on time, in full). Key Accountabilities: Order lifecycle management Maximising customer satisfaction level and order entry accuracy Building strong relationship with customers, sales and logistics functions Timely handling all incoming customer queries … and other parts of the business to strive for excellence in a highly competitive environment Reporting (daily, weekly and monthly reports) Continuously improve the customer service process Manage issue resolution for respective sales organisation(s) Continuously support system and process improvement initiatives Support other functions and processing activities (billing more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom
1TECH STAFFING LIMITED
Customer Success Executive (Software) URGENTLY NEEDED - Interview slots confirmed w/c 27th of May Cambridge - Hybrid Up to £28,000 Our client, is a forward-thinking tech company in Cambridge, dedicated to providing innovative software solutions that empower businesses. They are seeking a passionate and driven Information … Technology graduate join their team. If you are enthusiastic about technology and committed to customer success, this is an excellent opportunity to advance your career. You will be enrolled on a comprehensive training program designed to equip you with the skills and knowledge you need to excel. Post-training … potential to transform businesses. Strong verbal and written communication skills, with the ability to explain complex concepts clearly and concisely. A proactive approach to customer satisfaction and problem-solving. Ability to manage multiple clients and tasks with attention to detail. Comfortable working in a hybrid environment, balancing remote and more »
Customer Success Executive (Software) URGENTLY NEEDED - Interview slots confirmed w/c 27th of May Cambridge - Hybrid Up to £28,000 Our client, is a forward-thinking tech company in Cambridge, dedicated to providing innovative software solutions that empower businesses. They are seeking a passionate and driven Information … Technology graduate join their team. If you are enthusiastic about technology and committed to customer success, this is an excellent opportunity to advance your career. You will be enrolled on a comprehensive training program designed to equip you with the skills and knowledge you need to excel. Post-training … potential to transform businesses. Strong verbal and written communication skills, with the ability to explain complex concepts clearly and concisely. A proactive approach to customer satisfaction and problem-solving. Ability to manage multiple clients and tasks with attention to detail. Comfortable working in a hybrid environment, balancing remote and more »
Customer Success Executive (Software) URGENTLY NEEDED - Interview slots confirmed w/c 27th of May Cambridge - Hybrid Up to £28,000 Our client, is a forward-thinking tech company in Cambridge, dedicated to providing innovative software solutions that empower businesses. They are seeking a passionate and driven Information more »
We are looking for a driven Customer Account Executive to work with a portfolio of further education providers, colleges and large business in the built environment industry. Do you have a passion for sustainability? Are you a self-starter with good relationship building skills? If yes, then we … would love to hear from you! Role info: Account Executive (Partner Relations) London/Flexible Working £29,000 - £32,000 Depending on Experience Plus benefits: 8% employer contribution to pension, Day off for Birthday, Plus Other Excellent Benefits Development: We offer the opportunity to grow in this award-winning … Heads-Up - We really value a short intro covering note :-) ** Product/Service: Sustainability Consultancy; Training & Events Your Skills: Strong commercial focus. Great communicator. Customer facing experience. Who we are: Action Sustainability is a leading consultancy with the aim of inspiring sustainable business. Our team comprises 50 full and more »
Immediate need for a talented Customer Support executive (Dutch, German, Norwegian & Swedish speakers). This is a 06+ months Contract opportunity with long-term potential and is located in U.K(Remote) . Please review the job description below and contact me ASAP if you are interested. Job ID … English skills (B1+ or better) in writing and speaking to understand documentation and Log accurately in the client systems Previous experience in an outsourced customer service environment is of advantage. Handle phone calls with customer queries and provide resolution to end users Record case resolutions in the contact … per client specifications to the immediate lead as applicable Work independently and within a team Communicate well with internal and external contacts Provide exemplary customer satisfaction Meet quality standards on all handled contacts Complete hours of staffed time on all rostered days Handle contacts while maintaining the targets defined more »
To drive and deliver exceptional customer experience across all elements of the customer journey; coordinating with stakeholders to articulate the value of a such an approach. In providing this service, you will deal with internal and external customer enquiries, order processing and be pro-active in resolving … the integration and stabilisation of the company’s new technology stack (ERP, CRM, Catalogue and Portfolio systems). Continually identify opportunities to improve the customer experience and logistical processes within the systems. · Provide support to the global offices in Asia and Continental Europe on exporting stock overseas. · Ensure all … and within set performance targets. Be proactive in liaising with peers and colleagues across the business to ensure the required resolution. · Raise invoices for customer deliveries and process requests. · Continually review current processes and provide ideas to improve efficiency and/or customer experience. · Identify and record service more »
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
The Opportunity: This leading Tech-For-Good provider are on trajectory to double their client base, and this has prompted the need for an Customer Support Executive to join the team! Work closely with the Account Manager and provide client support, such as: reporting and insights, screening and … a B2B (Business to Business) client facing role. Any experience working in or with charities and/or fundraising is heavily desirable. A fantastic customer demeanour! Upbeat, engaging and ready to excel client expectations at every opportunity. Strong Office skills, particularly excel. Data interrogation, insight sharing and reporting are … budget. And more! ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with ‘growth engine’ roles such as Customer Success, Sales, Account Management and Support. If you are looking to grow your career in this space, get in touch more »
City Of London, England, United Kingdom Hybrid / WFH Options
Sphere Digital Recruitment | Best Small Company 2022
CS Exec - Ad Tech - London - £25,000 - £30,000 The Company Join an industry leading, visionary Ad Tech company that is respected worldwide within the Ad Tech space, and get the opportunity to work some of the biggest clients in more »
Harpenden, England, United Kingdom Hybrid / WFH Options
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
market-leading solution helping enterprise businesses connect more effectively with their staff. The Opportunity: This growing HR-Tech is looking to add to their Customer Success team as part of their ongoing expansion! Join a fantastic, upbeat team and deliver customer delight at every contact point. Critical to … this role is working with the wider functions to deliver successful customer outcomes. Your supporting strategy team, insight team and sales team will support you to ensuring every aspect of the customer journey is optimal. You however are the glue that joints it all together! Work with clients … business wide employee surveys. Use the insight gathered to work towards client objectives and grow the relationship! The Ideal Candidate: Previous experience in a customer success role, working with large of enterprise clients. Experience of working within a fast-paced, scaling SaaS business. Data savvy and able to tell more »
Overview With a focus on maintaining, growing and retaining accounts, the Account Executive will work closely across both internal-facing and client teams’ to ensure accounts are pro-actively managed and that cross and up-sell opportunities are maximised. Within the role, the Account Executive will need to … to learn new technology and demo products to prospective customers. Minimum of three years sales experience, ideally in an IT or Cyber Security environment Customer-centric approach to sales; understanding their needs and drivers with the ability to handle objections and remove barriers. Self-starter, self-motivated and have more »
thinking leader helping define the innovative future of my client's service offerings with our top customers.Tasked with building trust and establishing long-term customer relationships with my client focusing on developing and being a phenomenal partner with the customer's decision-makers while representing the voice of … the customer within my client.You will identify and address challenges and needs by effectively demonstrating my clients offerings and business value to grow new opportunities; promote new leads and opportunities towards signed deals, and lead account expansion and long-term business strategy.Accountable for owning the P&L with a … ensuring the quality of project deliveries.Responsible for broad people management and development of the account teams.All you need is...Substantial validated telecommunications experience, leading large customer accounts in the RAN/CORE Network services space.Previous experience developing and driving business within T1 telcos is highly preferred.Customer Management: Eye for business more »
