1 to 1 of 1 Chatbot Jobs in Tyne and Wear

a related field. Or professional qualification. Proven experience in using generative AI for contact strategy and conversation design, with a focus on voice AI, chatbot, and IVR systems. Strong understanding of natural language processing (NLP/NLU) technologies and machine learning Demonstrated ability to design and implement complex conversational flows … in best practice around conversational flows and prompt writing and managing generative AI platforms Design and develop best practice conversational flows for voice AI, chatbot ensuring a seamless and natural interaction experience for customers. Collaborate closely with cross-functional teams, including product managers, digital teams, and customer support specialists, to more »