1 to 6 of 6 Change Management Jobs in Lanarkshire

DescriptionMajor Incident Manager Glasgow3246852 Morgan Stanley has a critical requirement for a Major Incident, Problem and Change Manager, known internally as an Enterprise Command Centre member (ECC), to work as part of our global Fusion Response team. Fusion Response consists of three response teams, with the mission to lead … Command Center (ECC, part of the Fusion Response team) is a high-performing globally distributed team that plays a mission critical role in Incident Management, Problem Management, Change Management and Significant Event Readiness. The ECC creates value by providing command, control and communication for significant Firm … direct impact on operational stability.About Morgan StanleyMorgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in more »

to develop a planning culture throughout the business units and projects With other members of the team deliver full integration of the companys cost management system to help deliver automatic CPI/SPI reports together with robust processes and disciplines Champion programme management policies, procedures and the standards … ensure deadlines are achieved (KPI requirements) Gather benchmarking information to aid the value for money assessment on each project In conjunction with the risk management and value engineer produce and manage the risk, issue and opportunity register for assigned projects within the change management Keep abreast of … and new planning techniques, technologies and initiatives which may have a benefit for the business Maintain ongoing development and delivery of a co-ordinated change agenda for business improvement Work cohesively with the commercial and financial members of the Planning and Systems team Monitor and control programme compliance in more »

responsibilities for the Video & Voice Engineer will includ e: Provide technical support of Unify and Cisco PBX voice and video services including legacy solutions. Management of associated PBX applications, such as, Attendant Console, Call Routing, Voicemail, Call Recording and Fax & SMS Management applications. Experience of administering, monitoring and … troubleshooting Video & Voice technologies and platforms. Change management and risk assessment for all managed service clients. Work with external suppliers on voice planning, implementation and support activities. Working with IP (Internet Protocol) and Telecom concepts. Planning, implementation and supporting new systems. Ensure the design of video & voice solutions … delivery and/or problem resolution. Provide appropriate training and documentation for any newly deployed systems. Provide support for systems out of hours. Relationship management for support providers, including mobile phone vendors. Key skills & experience for the Video & Voice Engineer: - At least 5 years experience working in one or more »

Key responsibilities for the Video & Voice Engineer will include: •Provide technical support of Unify and Cisco PBX voice and video services including legacy solutions. •Management of associated PBX applications, such as, Attendant Console, Call Routing, Voicemail, Call Recording and Fax & SMS Management applications. •Experience of administering, monitoring and … troubleshooting Video & Voice technologies and platforms. •Change management and risk assessment for all managed service clients. •Work with external suppliers on voice planning, implementation and support activities. •Working with IP (Internet Protocol) and Telecom concepts. •Planning, implementation and supporting new systems. •Ensure the design of video & voice solutions … delivery and/or problem resolution. •Provide appropriate training and documentation for any newly deployed systems. •Provide support for systems out of hours. •Relationship management for support providers, including mobile phone vendors. Key skills & experience for the Video & Voice Engineer: - •At least 5 years' experience working in one or more »

clients and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and … when required Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed more »

clients and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and … when required Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed more »