The Change and Configuration Analyst at AllPoints Fibre will beresponsible for supporting both ChangeManagement and Configuration Management BAU operations, co-ordinating and overseeing the respective processes within APFN. This role ensures that all changes to the APFN network and corporate IT infrastructure are systematically recorded … and managed and that configuration items (CIs) are accurately recorded, maintained, and reported. The Analyst works closely with the Change Manager and various departments to minimize service disruptions and optimize the efficiency and reliability of the APFN network & its associated infrastructure. What you will be doing: Ensure the quality … of Change Request (CR) tickets; seeking further details when required from Change Requesters; and challenge where appropriate Ensure CRs are categorised according to risk and impact, contain the right levels of information, and are processed through validation, approval and authorisation to review and closure. Review & confirm risk and more »
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Pure Human Resources Ltd
both internal and external stakeholders and PRINCE2 product and project lifecycle Being responsible for product and project quality (test plans, governance reviews and risk management) Gathering, analysis and scoring of client-based product development requirements Collaborating with technology partners on product innovation and with engineering team on product technical … debt Overseeing product backlogs and development plans Handling budget management, including project changemanagement Reporting of product and project performance through regular reports Supporting Delivery Team with PMO continuous improvement Representation of the company on Project Steering Groups Product and Project Manager, the person: Minimum 3 years … of experience within Product or Project Management Office role Working knowledge of ITIL ChangeManagement, Risk Management and Mitigation, Budget Management and MoSCoW Requirements Technique Proficient in business analytics, requirements gathering and conflict resolution Excellent communication, organisational and documentation skills Capable of building and maintaining more »
Winchester, Hampshire, United Kingdom Hybrid / WFH Options
Gregory-Martin International
Senior Consultant – Management Consultancy Salary: £50K-£75K plus excellent benefits Location – Winchester, Hants – Hybrid Senior/Principal Consultant. Our client is looking for a positive and enthusiastic principal consultant with a passion for digital enablement and for helping clients succeed. This is an excellent opportunity to join their team … at all levels on a number of projects. You will work across different industries, initially focusing within Defence in the UK. Job role re Management Consultant will include: Working directly with clients as a lead business analyst Leading technical architecture, solution design and implementation management Contributing to the … all areas and at all levels within client organisations. A preference for building and working within teams. Qualifications -Degree, MBA or equivalent experience, Project Management qualification e.g. APMP would be useful Recent UK Defence Security Clearance (SC) would be beneficial but is not essential. Keywords – Management Consultant, Managementmore »
Employment Type: Permanent
Salary: £50000 - £75000/annum bonus, a variety of benefits
include the Digital Transformation Programme delivering advances to Rio Mobile App, electronic Prescribing solution for Community and Inpatient services and a Patient Flow Bed Management Portal across Hampshire. You will provide comprehensive, efficient administrative and Transformation/project support to the Technology Transformation Team with links into the wider … self-motivated individual who: Able to work on their own initiative with limited supervision. Has a practical approach to problem solving. Is able to change frequently between tasks. Has excellent communication skills. Is committed to providing a high standard of service to both technical and clinical colleagues and people … Qualifications Essential *Diploma level qualification or equivalent experience in relevant field *Good general education with the ability to read, write and speak English Desirable *ChangeManagement Training *Understanding of Quality Improvement principles Experience Essential *Post qualification experience of working within the NHS *Ability to share newly implemented digital more »
Winchester, England, United Kingdom Hybrid / WFH Options
Shaw Daniels Solutions
team to effectively support the new platforms. You will support the deployment of an Enterprise Resource Planning (ERP) system across their Sales, Service, Order Management and Finance and Operations (incl Supply-Chain, Warehousing and Logistics) functions by upskilling resources, putting in place proper governance, processes and controls to enable … to appropriately implement them in the systems. You will collaborate with resources who will be significant contributors to the workstreams covering Finance, Commercial, Warehouse Management, Supply-Chain Management, Logistics, Ecommerce, Retail and HR for the DX programme. You will plan and manage upskilling resources to effectively support the … business through go-live and BAU. You will be expected to document the Business Systems processes and support resources to ensure proper support and change for application functionality, environment, processes and control mechanisms to ensure good governance for their enterprise application and data. You will collaborate with enterprise architect more »
Desk Manager to join a fantastic client based in the heart of Southampton. This role is perfect for someone with a few years of management experience on a Service Desk, or who has been working on the third line with a solid understanding of processes that are looking to … take the step into a management position. Key Skills: Microsoft stack (Azure, AD, Exchange etc) Networking (TCP/IP, DNS, DHCP, etc.) Firewall, Router and Switch Management Remote Access and VPN Key Responsibilities: Foster a collaborative environment that leverages knowledge sharing and promotes individual skill development in areas … like incident management, problem management, and service request fulfillment. Utilize KPIs (e.g., First Call Resolution Rate, Mean Resolution Time) to set achievable goals, monitor team performance, and identify areas for improvement. Oversee ticket assignment using tools like round-robin or skill-based routing, manage technician queues, and ensure more »
period of significant change. In June 2024 they will embark on a company-wide Digital Transformation (“DX”) Programme, which will result in a complete change to our technology stack with the implementation of Microsoft Dynamics 365. The Companies IT and Portfolio Delivery teams will be at the centre of … with third parties and then work collaboratively with them to achieve the project objectives. Maintain control of your projects using standard PRINCE2-based practices – change control, issue and risk management, actions and dependency tracking. Adhere to project governance standards, including weekly and monthly project reporting. Key Behaviours Highly … portfolio picture and then dive into the detail to ensure quality of delivery. Flexibility – able to manage competing priorities effectively and in line with management expectations. Gravitas – able to ensure buy-in to proposed plans and solutions by influencing people without control. Stakeholder Management & Communication – expert in building more »
GU14, Cove, Hampshire, United Kingdom Hybrid / WFH Options
Exponential-e
will bring a high degree of technical infrastructure and networking expertise in escalations and complex changes. Some of your responsibilities will include: Network Infrastructure Management Network Troubleshooting Change Enablement Network Configuration and Optimisation Incident Response Knowledge and experience required: Minimum of 3 years of experience in network administration … TCP/IP, IPSec, BGP, OSPF, 802.11, and QoS. Experience with network equipment from vendors such as Cisco, Juniper, or Dell Networks. Familiarity with changemanagement processes and best practices, with the ability to effectively participate in change enablement activities. Relevant industry certifications such as CCNA, CCNP more »
Employment Type: Permanent
Salary: £45000 - £50000/annum Plus Oncall and benefits
ERP Business Change Manager (HR & Finance) required to join an Education establishment who are implementing a leading Global SaaS ERP Solution - Technologyone. You must be a Business Chanage Consultant who has Higher Education or Public Sector experience. The ERP Business Change Manager (HR & Finance) will work on the … ERP project to ensure that the new ERP system meets the requirements of the business. Review existing plans, update, and implement communication, engagement and changemanagement activities to ensure the teams impacted are supported through the change to help to achieve our benefits. Collaborate with different teams … within the project, including business and technical teams to ensure the deployment of change is based upon the business needs and the organisation's capacity to receive change. You will be responsible for managing the ADKAR dashboard. more »
Portsmouth, England, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
role. Key Skills: • Communication both written and verbal • Enterprise Level Infrastructure Understanding/Troubleshooting (Linux, DB2, MQ, Microsoft Windows Server, Network) • Service Level Management (Incident, Problem and ChangeManagement) Operational Responsibilities: • Technical Management. • Coordination of Command Center and Technical Teams for problem determination and recovery • Identify and … implement service improvements. • Own and drive all service incidents through to service recovery. • Planning and Implementation of weekend maintenance period tasks • Manage change activity on live services. • Shift lead for Command Center team Additional Responsibilities: • Participate in 24/7 Rotating Shift Pattern • Support end to end Project life more »
relationships with vendors and support staff that provide hardware/software/network problem resolution. Administer and provide User account provisioning. Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's. Responds to telephone calls, email, instant messages, and … logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs. Perform user account management activities. Escalate complex problem to appropriate support specialists. Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g. … word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications) Troubleshoot client software and basic network connectivity problems. Identify, evaluate and prioritize customer problems and complaints. May train users and operators on a limited basis and/or may write training procedures. Participate in on-going training more »
address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management : Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management : Identify underlying root … causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. ChangeManagement : Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations. Technical Documentation : Create and maintain comprehensive documentation. Customer more »
and flight tests as appropriate. Generate work products conforming to all aspects of technical and quality requirements by following robust configuration control, review and changemanagement processes. Assist in the compilation of plans, estimates, task lists and risk management plans in support of programme objectives, project estimates more »
Employment Type: Contract
Rate: £60.07 per hour (£75.00 - £80.00 per hour Umbrella)
Farnborough, Hampshire, South East, United Kingdom
Sopra Steria Limited
can flex to meet your needs and training and development opportunities. What you'll be doing: Maintain Active Directory services, including user and group management, group policy administration, and domain controller configuration. Administer Delinea solutions (formerly known as Quest), such as Active Directory management tools, migration tools, and … to ensure the security and integrity of cryptographic keys and sensitive data. Plan and execute system upgrades, patches, and security updates in accordance with changemanagement processes and best practices. Maintain accurate documentation of system configurations, procedures, and troubleshooting steps to facilitate knowledge sharing and support continuity of … operations. What youll bring: Active Directory Administration Delinea Administration PKI Management (Thales HSM) Tiered Active Directory Models Current SC Clearance It would be great if you had: Scripting and Automation Security Best Practices ITIL Framework Ability to troubleshoot and problem solve database related errors Eligible for DV clearance If more »
Fareham, Hampshire, South East, United Kingdom Hybrid / WFH Options
ZENOVO LTD
have a good team culture that values innovation, excellence, and personal growth. Meaning youll be able to get on with the people and project management side of the job. Some changemanagement will still be required. In this pivotal role, you'll utilise your previous experience as … specialist in an area of engineering covering either embedded software, electronics or electro-mechanical design coupled with at least 5-years management experience to drive the strategic direction of the engineering efforts moving forward. Your primary responsibilities will include: Leading and motivating a multi-disciplinary technical team, fostering a … culture of collaboration and excellence. Overseeing project management processes, from inception to delivery, while adhering to strict time and budget constraints. Championing innovation and new product development initiatives, guiding projects from concept to market launch. Maintaining robust budgetary oversight, setting and managing budgets to optimize resource allocation. Base salary more »
Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLA’s Providing incident management & stakeholder facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and changemanagement assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLA’s Qualifications/Skills required You do not need to have all the following but should have experience in some of:- Experience of technical support and of computing technologies. Good understanding of more »
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Stepstone UK
CPeO (Chief People Officer), People Leadership team and all the global People functions. In this role you will be responsible for Project/Program Management of a variety of projects, with a relatively large focus on supporting the implementation of People systems and tools on a global scale. Its … a vital role as together we reimagine the labour market to make it work for everybody. Your responsibilities: End to end project/program management, from scoping to go live and everything in-between, ensuring timely and high-quality delivery. Collaborate with cross-functional teams to gather requirements and … decision logs. Coordination of all cross-functional, global stakeholders; ensuring smooth communication, including creating content for and owning steering meetings with leadership teams. Providing changemanagement support related to projects, aiding in the successful adoption of new processes and functionalities. Your skills and Qualifications Excellent project managementmore »
Employment Type: Contract, Work From Home
Rate: + amazing benefits + 29 days AL (excluding BH)
challenge, reach out today for IMMEDIATE CONSIDERATION! About SW6: We specialise in recruitment consultancy across various sectors, including: Technology, Finance, Oil & Gas, Energy, IT, Management Consulting, Engineering, SAP, HR, Legal, Paralegal, Investment Banking, Hedge Funds, Digital, Media, Marketing, Public Sector, International, Pharmaceutical, Bioscience, Procurement, Supply Chain, Board and Executive … Banking, ChangeManagement, Insurance, and Multi-lingual recruitment. We typically place candidates in roles such as Trainee Recruiter, Graduate Recruiter, Trainee Recruitment Consultant, Recruitment Consultant, and Permanent Recruitment Consultant. more »
supplier. The TP Administration Officer shall be responsible for and carry out the following: Document Processing ? Reviewing and processing minutes in WindChill o Document changemanagement ? Distribution of documents in a timely manner as per Customer requirements o Formal Distribution/Storage - Via WindChill and then SharePoint/… with technical administration (including manipulating complex documents and changing layout of pdf files) ? Printing presentation material (if and when required) ? Provide Access permissions and management for Project Shared Drives Meeting Co-ordination ? Visitor Requests/Escorting when necessary/Catering Requests/UK visits to site ? IM Support o … regards to Meeting rooms requirements for particular meetings ? Calling notices - as required ? Major Review Coordination - i.e., Preliminary Design Review, Critical Design Review, Quality Programme Management etc ? External Meeting Coordination - as required ? Organise on-site and international meetings and visits in support of Project o (Advance submission of visitor forms more »
Employment Type: Contract
Rate: Up to £15.6 per hour + Inside IR35, PAYE available
pre-approve holidays and manage overtime. Requirements: Experience in an Surface Mount Technology department in a light electromechanical assembly environment. Lead by example, embracing changemanagement and continuous improvement. Organised, self-motivated and solution-focused individual able to work with own initiative. Ability to work as part of more »
remodel. You'll deliver a fully functional central point communication hub, holding one true source of shared information, to improve companywide communication, collaboration, document management, business activities and workflows. Main responsibilities for the position of Sharepoint Developer Design, develop, implement, and continuously improve a group wide SharePoint Intranet. Design … SP2016 to SP2019 or SharePoint Online. Develop, control, and maintain SharePoint administraton (permissions, access, and new user requests). Implement and maintain a Document Management system (digitalising documents life cycle from creation to archiving). Design and implement SharePoint site architecture, including site collections, lists, libraries, and content types. … protection, with a knowledge of core security principles and practices within SharePoint. Experience in troubleshooting and resolving SharePoint related issues. Experience with both project management and change management. Experience with PowerShell and PnP PowerShell skills, including development of ground-up Scripting across Microsoft 365 services to automate manual more »