1 to 3 of 3 Case Management Jobs in Wales

mental health issues. The role will require the suitable applicant to take the lead for the team regarding mental health, liaising with staff and management, triaging management referrals and undertaking case management consultations. Taking the lead on psychological monitoring and liaising with external agencies where appropriate. … and provide the Senior OHA an accurate picture of the psychological health of the Force including statistical information where relevant To effectively triage and case manage all referrals for psychological support, liaising/referring to external providers, The Wellbeing Team, OHA's and the FMA as required To undertake … individual sickness absence assessments for Officers and Staff relating to psychological health issues, formulating management reports, return to work plans and rehabilitation programmes where required. To consult with Managers, HR and other relevant stakeholders to support case management, sickness absence, attend case conferences/meetings as more »

and advice to clients, act as first level of escalation and coordinate necessary actions with other teams such as Product, Technology, Project and Release management, Risk management, Legal and Compliance, Onboarding and the User Acceptance Testing team. The client support team will be providing support to DTCC clients … during the initial client calls. Accountable for analyzing, tracking, and communicating updates and resolution to clients in a timely manner and within the query management expectations. Prioritize and follow escalation procedure on critical service disruption issue and maintain accurate case management information and categorization. Pro-actively monitor … and provide timely response to clients by coordinate and collaborating with various internal teams: product management, relationship management, technology, application development and Business management teams. Coordinate and distribute client notifications with relevant business and management approval to inform of system downtimes, service disruptions or proactive client more »

be confident supporting a large team of people. The varied workload includes document collation, billing, dealing with finance queries and payment requests, some diary management and paper filing. Having some experience with supporting dictation will be useful but this is not essential. This is a really exciting opportunity for … we encourage you to apply anyway. You may be just the right candidate for this or other roles! What you will do Managing the case management system (as appropriate) Keeping case files organised and logical Preparing documentation bundles and use of e-bundling software (where appropriate) Setting more »