Visit customer sites for tasks such as setting up new users and resolving outages Ensure all support tickets are properly documented using the OES CRM system Maintain a high level of service for all support queries, adhering to service management principles Provide guidance, training, and advice to users on the more »
LL17, Groesffordd Marli, Denbighshire, Clwyd, United Kingdom
Office Equipment Systems Ltd
Visit customer sites for tasks such as setting up new users and resolving outages Ensure all support tickets are properly documented using the OES CRM system Maintain a high level of service for all support queries, adhering to service management principles Provide guidance, training, and advice to users on the more »
Wrexham, Conwy County, Wales, United Kingdom Hybrid / WFH Options
Recruited UK
equivalent Administration experience Good telephone manner Good organisation skills Good IT skills Experience of use and administration of E- learning/LMS platforms/CRM or similar You will receive: 25 days of paid annual leave (plus Bank Holidays) 45 pence mileage Occupational Sick Pay Generous Group Personal Pension Scheme more »
Sales Expertise: Utilise your experience in outbound sales to guide the team in effective sales techniques and strategies. Technical Proficiency: Highly proficient in using CRM systems, spreadsheets, and social media platforms to manage sales activities and track performance. Positive Drive: Demonstrate a positive and driven attitude, leading by example and … ability to set and manage SLAs and KPIs. Strong background in developing and executing marketing and sales plans. Excellent computer skills, including proficiency in CRM systems, spreadsheets, and social media platforms. Exceptional communication and interpersonal skills. Experience in conducting appraisals, training sessions, and motivational activities. A passion for management and more »
