SCCM, PowerShell, Backups, Hyper-V, VMWare and Failover Clustering Desirable Skills/Knowledge Knowledge of Aruba Central Knowledge of Sophos Firewalls Knowledge of the Autotask and Datto stack What we will do for you: Opportunity to develop and improve your skills within a growing company Provide you with ongoing more »
SCCM, PowerShell, Backups, Hyper-V, VMWare and Failover Clustering Desirable Skills/Knowledge Knowledge of Aruba Central Knowledge of Sophos Firewalls Knowledge of the Autotask and Datto stack What we will do for you: Opportunity to develop and improve your skills within a growing company Provide you with ongoing more »
quality management skills, with the ability to seek out and promote improvements. Desirable: Familiarity with Aruba Central. Experience with Sophos Firewalls. Knowledge of the Autotask and Datto software suite. Possession of a full UK driving license and access to a personal vehicle. Benefits: Outstanding development and training opportunities Opportunities more »
Chesterfield, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Andy File Associates
incidents related to hardware, software, network connectivity and application services to a wide variety of external customers. Manage and own incident tickets via our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer defined SLAs, escalating tickets where required to ensure SLAs are more »
incidents relating to hardware, software, network connectivity and application services to a wide variety of external customers. Manage and own incident tickets via our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer defined SLAs. Drive service improvement within the service desk to more »
line support for IT Helpdesk – Giving support to client via Telephone, Remote or on-site visits. Use of Teamviewer Software for remote access. Using Autotask Helpdesk System for logging, updating and closing of Helpdesk tickets. Monitoring of backups for clients and liaising with them to ensure backups run successfully. more »
Eccles, Greater Manchester, United Kingdom Hybrid / WFH Options
Netteam tX Ltd
of IT principles Knowledge of Windows OOB would be beneficial Knowledge of BIOS would be beneficial Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and more »
and MS Excellent telephone manner and good interpersonal skills Previous Service Desk Experience Exemplary Communication Skills Desired Experience using an ITSM Platform – Service-Now, AutoTask etc The Company This is CAE – Our goal is to be recognised as the most trusted and valued IT infrastructure solutions provider, and be more »
Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change Management Ability to more »
services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident Management, Service more »
Desktop Support Engineer - Autotask (Fully Remote) Our well established client is looking for a immediatley available Desktop Support Engineer on an initial 1-2 month contract with potential to extend. This is a fully remote position. Key skills Office 365 Exchange Windows Operating Systems Active Directory Must have experience … with Autotask ticketing Strong Customer Service skills. If you are interested in this role and would like to understand more then please click apply. more »
timely fashion. Providing proof of delivery to customers Develop and maintain long-term relationships with customer accounts Organising conference calls Management and understanding of Autotask tickets. Confidentially prioritising workloads. Liaising with other departments within the company to ensure a smooth sales flow. The above list is not exclusive or … role supporting multiple Sales People. Experience of managing accounts of high-profile clients. Knowledge and experience of CRM systems, specifically Salesforce. Experience of using Autotask and SAP Educated to Degree level or equivalent Administration/business administration certification (or similar) Technical/Vendor Qualifications Experience in problem solving and more »