Hereford and Worcester, West Midlands, United Kingdom
Austin Fraser
ApplicationsSupport Specialist - Birmingham/Hybrid - £35K Austin Fraser is currently supporting an award-winning and innovative educational recruitment organisation. They are now looking to onboard an experienced ApplicationsSupport Specialist.You will be responsible for ensuring that all business divisions are fully up to … date with systems and processes. The successful candidate will have an understanding of recruitment applications, proven experience with Microsoft tools and excellent communication skills. Good understanding of recruitment applications such as Bullhorn for Salesforce, TempAid, Broadbean and Access Pay & Bill. Proven experience with Microsoft tools. Understanding of payroll … like to be considered for this position then please click apply now! Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status. Due to more »
Birmingham, West Midlands (County), United Kingdom
Austin Fraser
ApplicationsSupport Specialist - Birmingham/Hybrid - £35K Austin Fraser is currently supporting an award-winning and innovative educational recruitment organisation. They are now looking to onboard an experienced ApplicationsSupport Specialist. You will be responsible for ensuring that all business divisions are fully up … to date with systems and processes. The successful candidate will have an understanding of recruitment applications, proven experience with Microsoft tools and excellent communication skills. Good understanding of recruitment applications such as Bullhorn for Salesforce, TempAid, Broadbean and Access Pay & Bill. Proven experience with Microsoft tools. Understanding of … like to be considered for this position then please click apply now! Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status. Due to more »
Rugby, Warwickshire, West Midlands, United Kingdom
Culina Group
place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Head of Product/ApplicationSupport to join our IT Department at our Rugby site. As Head of Product/ApplicationSupport You will be responsible for … a competitive salary and package with the opportunity to work for a forward thinking market leader. Job responsibilities of Head of Product/ApplicationSupport include: Product Support Develop and implement a comprehensive support strategy aligned with business goals and customer needs. Oversee the … customer satisfaction by providing excellent support services and addressing user concerns promptly. Service Level Agreements (SLAs) Define and monitor SLAs for applicationsupport and key KPIs, ensuring that response times, resolution targets, and availability metrics are met. Report on and communicate performance against SLAs to stakeholders more »