Application Support
Belfast, County Antrim, United Kingdom
Hays Technology
to the IT Applications Support Manager, the IT Support and Operations Analyst will assist in the technical and application support of a broad portfolio of Line of Business (LOB) and corporate applications. This role involves ensuring that IT services and infrastructure meet operational … goals, following ITIL practices diligently, and driving continuous improvement. IT Application Support & Operations: Establish and maintain procedures, standards, and policies for IT Support and Operations services. Prepare and maintain documentation related to IT Support & Operations policy and procedures. Identify opportunities and efficiencies resulting from … new IT developments within a strategic framework. Engage in stakeholder communication and participate in relevant conferences and seminars. Key Duties: Application Support & Operations: Assist in supporting, operating, and maintaining Corporate and LOB application infrastructure. Resolve incidents, fulfil service requests, and complete scheduled IT Operations tasks. Collaborate with Corporate more »
Employment Type: Contract
Posted: