2nd Line Support Jobs in West Yorkshire

1 to 6 of 6 2nd Line Support Jobs in West Yorkshire

Technical Support Engineer (2nd Line support)

Shipley, West Yorkshire, Yorkshire, United Kingdom
Watermark Technologies Limited
Job Title : Technical Support Engineer (2nd Line support) Location : Shipley Salary : £30,000 - £35,000 per annum Job type : Full time - Permanent Company Overview: Watermark Technologies Ltd is a well-established B2B software business, based in Shipley, that has been operating for over … excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Job overview: Provide 2nd line technical customer support for Watermark's in house developed products (SaaS) Perform Watermark product installations Perform data conversions and … Key Requirements: Previous experience in a Customer Support or Technical Support Analyst role providing application support in a 2nd line capacity Experience with software ticketing systems and CRM software Ability to multitask and priorities tasks Excellent communication skills, both verbal and more »
Employment Type: Permanent
Salary: £35,000
Posted:

Application Support - 2nd line

Bradford, West Yorkshire, United Kingdom
Shift F5 Limited
Application Support - 2nd line Software Support/SQL/Databases/Supporting Users/Systems/Software Support/IT Helpdesk/Service Desk This leading Bradford-based software company is seeking a motivated Application Support Analyst (2nd Line) to join their growing team. You'll play a vital role in supporting clients and ensuring smooth application operation - acting as a point of escalation for the helpdesk and invesigating technical issues on the platform. Here's what you'll be doing: Supporting Users and understanding … a fast-paced environment Get in touch with Simon on (phone number removed) for more details and an immediate interview. Application Support - 2nd line For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs Shift F5 more »
Employment Type: Permanent
Salary: £30000 - £35000/annum benefits
Posted:

2nd Line Support Technician

Orchard House, Park Rd, Elland, West Yorkshire HX5 9HP, West Yorkshire, United Kingdom
Sureserve Group
Now hiring: 2nd Line Support Technician At Everwarm , excellence is not just an expectation; it's our standard. With a driven team of over 500 professionals, we are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple … and gather. We're currently seeking an Administrator Planner who shares our commitment to quality, service, and environmental improvement. Overview of role: The SSG 2nd Line Support Technical position will be a dynamic, self-motivated IT professional with the opportunity to perform a 360 role … role their own, bringing fresh ideas and new tech to the forefront of the organisation. Travel will be required as you will be providing 2nd line technical support to SSG ICT users across several sites across the UK and therefore you must hold a UK more »
Employment Type: Permanent
Salary: £29000 - £31000/annum
Posted:

2nd Line Support Analyst

Leeds, England, United Kingdom
Hybrid / WFH Options
ReCulture
the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service … rest of the IT Operations teams, Solutions, Project Management, and firm-wide users from the UK, Europe, and Asia. Key Responsibilities: Provide 1st and 2nd Line remote and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call … Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience of providing 2nd Line support in a Windows 10/o365 environment. An enthusiasm for providing excellent service. Excellent customer service skills, with more »
Posted:

Second Line Support Technician

Leeds, West Yorkshire, Yorkshire, United Kingdom
Harvey Nash
/06 may not be considered. Harvey Nash is delighted to be partnering exclusively with the University of Leeds to recruit a Second Line Support Technician to join their Second Line Support team. The university has set out an ambitious plan to … university's IT Services, supporting their ambitious visions for a digital future. As part of this critical initiative, we are seeking an experienced Second Line Support Technician to play a key role in shaping the future of IT Services at the university. If you're passionate … communication skills written and verbal, and able to translate technical information to a wide range of users. Experience of interest: Providing escalated IT support to a wide range of devices and technologies; Investigating technical issues reported by users, asking questions to investigate and finding the causes for the more »
Employment Type: Permanent
Salary: £28,000
Posted:

Second Line Support Technician

Leeds, England, United Kingdom
Harvey Nash Plc
/06 may not be considered. Harvey Nash is delighted to be partnering exclusively with the University of Leeds to recruit a Second Line Support Technician to join their Second Line Support team. The university has set out an ambitious plan to … university's IT Services, supporting their ambitious visions for a digital future. As part of this critical initiative, we are seeking an experienced Second Line Support Technician to play a key role in shaping the future of IT Services at the university. If you're passionate … communication skills written and verbal, and able to translate technical information to a wide range of users. Experience of interest: Providing escalated IT support to a wide range of devices a... more »
Posted:
2nd Line Support
West Yorkshire
10th Percentile
£26,500
25th Percentile
£29,000
Median
£31,250
75th Percentile
£33,750
90th Percentile
£36,500