SecondLine Engineer | Bristol | £30,000 – £35,000 Peaple Talent has partnered with a growing technology company to recruit for a 2ndLine Engineer. This is an exciting role to join a growing, culture-led company where you will be responsible for providing technical end … user support, troubleshooting, and customer service to clients. The successful candidate will be an eager and enthusiastic professional with 2ndline experience supporting technologies like Active Directory, Azure, M365, Windows OS & Server. This is a hybrid role where you will be expected to be onsite … in their Bristol offices 3 days a week. The Role: Provide technical 1st and 2ndlinesupport to end users within a variety of companies, engaging with them via chat, email, phone and portals Prioritise and progress tickets using service management tool, ensuring that they more »
Title: 2ndLineSupport Engineer Location: Bristol Salary: £28,000 to £30,000 My Client are looking for a 2ndLineSupport analyst to join their growing team. What we are looking for someone with: Experience supporting Windows Desktop and more »
1st/2ndLineSupport - Active Directory - Windows - Bristol. My financial Services client are looking for a 1st Line Helpdesk Support Analyst (Telephone Support) to provide support to their 1100 users. The role is primarily focused with … to achieve team and departmental SLA's and KPI's. Take responsibility for continuous self-development and own learning, progressing to tier two support an outstanding and professional support to specific areas of the business Experience of the following systems/technologies: Creating and administering Starter more »
Bristol, England, United Kingdom Hybrid / WFH Options
Moon Executive Search
Opportunity for an experienced 2ndLine Helpdesk Engineer for a leading Bristol based IT Managed Service Provider. Bristol IT MSP Southwest Client base upto £30k 23 Days holidays + Bank Mon - Fri 0900 - 1730, plus a late shift every 3 weeks of 1330pm - 10pm- which can be … worked remotely. Looking at appoint ASAP Providing 2ndline IT Support direct from clients, as well as escalations from the 1st line teams, via phone and email through ticketing systems. As a Helpdesk Engineer you must have strong customer service and relationship building … skills, with at least 4 years IT Support experience, ideally within an IT MSP setting. You will need demonstrable working experience of supporting and maintaining: Routers, Firewalls, Switches, Servers, Active Directory, Exchange, Migrations, Office 365, Citrix, Veeam back up and VMware Driving Licence required - You will need to more »
