Eastbourne, East Sussex, South East, United Kingdom
Ernest Gordon Recruitment
IT SupportTechnician ( MSP ) Eastbourne £25,000 - £35,000 + Internal Training + Progression + Benefits Are you an IT SupportTechnician looking to work an exciting up and coming IT and Cloud Solutions company with big expansion plans for the future … as SMEs across the country. In the role, the successful IT SupportTechnician will be working on providing 1st and 2ndlinesupport to the company's broad range of clients. Operating from a service desk, you will be one of … with the business and they continue to build themselves as one of the go-to MSPs in the country. The Role: Providing 1st/2nd IT and Technical Support to clients Operating and managing the IT Service Desk Office based The Person: Background as an IT Supportmore »
New Milton, England, United Kingdom Hybrid / WFH Options
Appello
requires in terms of skills and experience If you are a good match, make an application. You will have worked as a Product Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role and have a good understanding of IP related telephony … Microsoft packages and reporting tools and are willing to learn new skills and processes. You are a great communicator and are able to support non-technical users to follow standard troubleshooting methodology with patience and empathy and be a point of escalation to our 1st LineSupport Technicians. THE ROLE You will be part of the Digital Support team which is constantly evolving. As a 2ndLineSupportTechnician you will be a point of contact for Digital Support queries arriving via more »
Job Title : 2ndLine Engineer x2 (Office 365 Specialist + Infrastructure Specialist) Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Full-Time, Permanent About The College: As a newly merged College, we … Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About The Role: As an 2ndLine Engineer specialising in either Office 365 or infrastructure here at COPC, you will be responsible for providing advanced technical support … maintaining the colleges IT systems, including Office 365 applications, ensuring their optimal performance and security. You will address escalated issues from the 1st line or support, perform system upgrades and collaborate with the other IT professionals to implement new technologies and solutions. Additionally, you may be more »
Our client, based locally, is searching for a confident 2ndLineTechnician, ready to take their career to new heights. Joining the fast-paced world of an MSP, your role will include a variety of technical tasks, as well as delivering high level customer service … next step? The Role: Uphold excellent customer service standards, taking ownership of support queries and fostering strong customer relationships. Act as a 2nd point of contact for phone calls, emails and tickets from customers regarding IT issues, incidents and requests. Collaborate on projects and assist with new more »