Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Polar Recruitment Services Ltd
This is a fantastic opportunity for you to work as a 1stLineSupport Engineer within one of the most well known IT companies in the world with full access to courses and accreditation's you can use to progress in your career. You will … site near Reading, hybrid working is supported after onsite training, you will also have the opportunity to gain Security Clearance. Job summary: As the 1stlinesupport engineer you will be logging calls via HP Service Manager, providing first time fixes if possible including resetting … will be escalated to 2nd line support. Essential skills/qualifications: Strong communication skills and customer service Active Directory experience Prior firstlinesupport experience Benefits: Group personal pension - company will invest 3-6% of your salary Opportunity to gain SC clearance Life cover more »
Newbury, Berkshire, Shaw, West Berkshire, United Kingdom
Bridgewater Resources UK
A large UK-wide group of wholesale & distribution businesses are looking for a confident and reliable 1stLine IT Support Assistant to join their Head Office team in Newbury. This role offers an exciting opportunity to work within a fast-paced and collaborative environment, providing … be joining uses a wide range of IT systems and providers that play an essential role in the running of their business. As a 1stLine IT Support Assistant, you'll be part of a well-established Helpdesk team. Your responsibilities will include: Providing first … users with regular updates as to the status of their issue. Identifying areas where the current IT systems can be improved. Rewards As a 1stLine IT Support Assistant, you will receive: A starting salary between £25,000 - £30,000 (depending on experience) 25 days more »
Unit 1 Witan Court, 285 Upper Fourth Street, Milton Keynes, England
RANDSTAD GROUP UK
Are you looking to turn your passion for IT into a career? Randstad are looking for a 1stLine IT Support Apprentice to join their team in Milton Keynes. Role Provide 1stlinesupport both onsite and remotely to assist … a workshop setting. Install hardware and software as needed. Document and report on network activities. Assist in sourcing spare parts and replacement equipment. Support the technical team with maintenance tasks and installations. Training Level 3 IT Solutions Technician standard delivered via virtual learning platform sessions. With support … C/4 (Desired) About the Employer RANDSTAD GROUP UK Randstad is the world's largest recruitment agency who are looking for an IT 1stLineSupport Apprentice to join our team in Milton Keynes more »
Location: Oxfordshire (office based) My client are seeking a passionate, proactive, enthusiastic, customer focused 1stLine IT Support Engineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to … their Managed Service clients, working on BAU support calls. The ideal candidate will already have experience of working in a Managed Service Provider (although this is not essential), be proactive and have impeccable communication … skills, with a proven track record of problem solving, and providing first-class customer service. Responsibilities: Deliver an exceptional standard of customer service Provide 1stLineSupport via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd lineSupportmore »
IT 1stLineSupport Apprentice Location: Milton Keynes (Central) Apprenticeship Level: Level 3 IT Support Technician Salary: £12,500 per annum Hours: Monday to Friday, 9 AM - 5 PM Work Environment: Office-based Are you tech-savvy and eager to launch your IT … career? Our client offers the ideal environment for you to expand your skills and grow professionally. Key Responsibilities: Provide 1stlinesupport both onsite and remotely to assist the technical team. Respond to helpdesk requests and manage help desk calls, logging, and tracking issues. Perform … a workshop setting. Install hardware and software as needed. Document and report on network activities. Assist in sourcing spare parts and replacement equipment. Support the technical team with maintenance tasks and installations. Desired Skills and Attributes: Proficiency in IT Strong attention to detail Excellent customer service skills Good more »
to join a company that values teamwork 👥, communication 🗣️, and customer satisfaction? Look no further than this IT and Communications company! 🤝 Currently seeking an enthusiastic 1stLineSupport Technician to join a growing team. This role requires a self-motivated engineer with excellent communication skills and … operating systems, Microsoft Office, and PC building within a corporate environment. 💻 As a member of the team, you'll be responsible for: Providing onsite 1stlinesupport 🏢 Working at customer sites as required 🚚 Proactive desktop monitoring 🖥️ Daily checks 📋 Hardware installation and maintenance 💾 Providing out-of … hours support where required 🕰️ At this company, they believe in investing in the staff, who all receive training opportunities, regular reviews, and incentives for certification. They choose our new recruits carefully to get the right people, and keeping staff happy and motivated means a lot to the – it more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
identifi Global Resources
are the resourcing partner for Issured, an award-winning business transformation consultancy and developer of secure IT solutions. They are looking to recruit a 1stLineSupport Analyst. As a 1stLineSupport Analyst, you will report to the Service … the phone, Teams or in person. Accurately and efficiently log all issues and status updates in our Service Desk Tool. Track and resolve support tickets within established SLA's to promptly meet user's needs. Escalate service incidents to 2nd line technical support and more »
1stLine Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off – mixture of day and night 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible … paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1stLine Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st … through to resolution. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful candidate, you will be working within an more »
1stLine Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible … paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1stLine Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st … through to resolution. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful candidate, you will be working within an more »
Are you looking to build a career in a support Help Desk Team with a company that is going from strength to … strength? Are you a resilient problem solver who thrives in high pressure situations? We want to hear from you! Air Partner are seeking a 1stlinesupport analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead , you will provide customer … support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities across the Group. Primarily working alongside other Helpdesk Analysts and Second LineSupport Engineers, you will be focusing on Audio Visual and Meeting Room functions during client-based more »
1stLine Technical Support Agent Onsite: Bracknell Shifts: 4 days on 4 days off/12 hour shifts Brief Overview of role/project: We are looking for a candidate to fill a 1stLine Technical Support Agent role with … friendly and collaborative team, to be our first point who can add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. For the successful candidate, you will be working within an environment that will expose … you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a more »
1stLine Technical Support Agent Onsite: Bracknell Shifts: 4 days on 4 days off/12 hour shifts Brief Overview of role/project: We are looking for a candidate to fill a 1stLine Technical Support Agent role with … friendly and collaborative team, to be our first point who can add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. For the successful candidate, you will be working within an environment that will expose … you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a more »
Edge Tech? Our Client: A dynamic company developing high-performance software and hardware for various industries. Committed to providing excellent IT solutions and support to internal stakeholders. What's In It For You: 🏆 Leading Legacy: Join an award-winning team shaping the future. 🌍 Global Impact: Work in offices … and software. 💼 Career Growth: Grow with us professionally and personally. Opportunity: Swiftly resolve tech issues to ensure seamless operations. Provide top-notch IT support to internal teams. Install, configure, and maintain devices for smooth operation. Collaborate on IT projects, driving innovation. Skills Needed: Proficiency in Windows environments MS more »
Maidenhead, Berkshire, South East, United Kingdom Hybrid / WFH Options
Back 2 Work Complete Training
effectively. You will be responsible for, and the owner of all calls, incident tickets, service requests and fault alerts. They will perform firstline technical and operational support for all Information Technology and Broadcast Engineering issues and requests About the role This is a customer facing … provide, and the perception of that service to our customers. The post holder will on occasion form part of the out of hours support function through a departmental rota. Company Benefits We offer a competitive employee benefits package that has been designed to support your health more »
Slough, Berkshire, South East, United Kingdom Hybrid / WFH Options
Back 2 Work Complete Training
effectively. You will be responsible for, and the owner of all calls, incident tickets, service requests and fault alerts. They will perform firstline technical and operational support for all Information Technology and Broadcast Engineering issues and requests About the role This is a customer facing … provide, and the perception of that service to our customers. The post holder will on occasion form part of the out of hours support function through a departmental rota. Company Benefits We offer a competitive employee benefits package that has been designed to support your health more »