Shipley, West Yorkshire, Yorkshire, United Kingdom
Watermark Technologies Limited
and accountancy and more. Core Responsibilities: As 1stlineSupportEngineer you will act as the firstline of service to customers, logging tickets via phone calls, emails and from a chat system. You will be resolving 1stline … You: Requirements: At least 2 years previous experience as a Customer Support or Technical Support Representative in a complex environment 1stLineSupport and remote troubleshooting experience ideal Excellent written and spoken English. Great communication skills are a must Desirables: MS … Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, Application Engineer, 1stLineSupportEngineer, 1stLineSupport Technician may also be considered for this more »
Lincoln, Lincolnshire, East Midlands, United Kingdom
Corriculo Ltd
1stLine Application SupportEngineer, COR5740 Are you early in your IT Support career, looking for the next big step? Are you wanting to work in application support? If this sounds like you, then please read on! The Role … This is an excellent 1stLine Application SupportEngineer role, working for a company with a growing reputation in their field. The 1stLineSupportEngineer will have excellent all-round IT support skills … a great communicator and be a problem solver. They will provide end user support for the company's application. The Company The 1stLineSupportEngineer will join a leader in the healthcare software industry. The 1stLinemore »
BD18, Saltaire, Bradford, West Yorkshire, United Kingdom
Cogent Staffing
Our Client is looking to expand their team with the addition of a 1stLineSupport Engineer. As a valued member of the team, you will be a stand-out individual, passionate about your work, committed to learning. In return for your proactive work ethic … our client can offer you training and support to progress in your field. This role is perfect for recent graduates & 1stlinesupport techs looking for real progression. So, If you are looking to apply your skill set, with the opportunity to build … on it, apply now! 1stlineSupportEngineer Role : Offer support to customers to solve queries in a professional and efficient manner Logging tickets & managing emails Resolve issues related to services provided Maintaining a log of data Relaying information to relevant more »
First-Line Technical SupportEngineer A fantastic opportunity for a 1stLineSupportEngineer to work for a Health-Tech software company, that … is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a FirstLine Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will … address has been removed by the job-board, full details for contact are available on our website). Keywords First-Line/1stline/Technical SupportEngineer/Customer Support Specialist/Help Desk Technician/IT Supportmore »
First-Line Technical SupportEngineer A fantastic opportunity for a 1stLineSupportEngineer to work for a Health-Tech software company, that … is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a FirstLine Technical Support professional to support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will … address has been removed by the job-board, full details for contact are available on our website). Keywords – First-Line/1stline/Technical SupportEngineer/Customer Support Specialist/Help Desk Technician/IT Supportmore »
Dartford, Kent, United Kingdom Hybrid / WFH Options
ALLEGIANCE TECHNOLOGY LTD
1stLineSupportEngineer My client, a large MSP based in Kent, are looking for a 1stLineSupportEngineer to join their ever-growing team. You will play a critical role in providing technical support … projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation regularly Essential Skills & Experience: 2+ years' experience in a 1st/2nd linesupport role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support … If you have experience working for a Managed Service Provider and are actively looking for a new role then please apply today! Key words: 1stLine, FirstLine, IT SupportEngineer, IT Support Analyst, IT Engineer, Junior more »
Camden, NW1, Camden Area, Greater London, United Kingdom
Integral Recruitment Ltd
1stLineSupportEngineer £22,000 - £25,000 plus benefits including training and certifications London, NW1 Key Words: IT Support, MSP, Managed Services, IT Managed Services, 1stLine, 2nd line, Service Desk, Helpdesk, Help Desk, PC … a minimum of a year’s IT experience, to join their team on a permanent basis. This is a varied and interesting role covering 1st and some 2nd linesupport as well as some IT projects. This role will give you the chance to play … a key role in a growing team and gain exposure to the most up to date and a wide variety of technology. 1stLineSupportEngineer Duties: To be part of a small team responsible for all incoming client requests, triaging and progressing more »
Job Title: 1stLineSupportEngineer Location: Stansted/Luton (2 days a week working at Stansted airport, 2 days a week working at Luton airport, 1 day a week from home) Salary: £27,000 - £30,000 per annum Job Type: Permanent, Full … committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. About the Role: As a 1stLineSupportEngineer, you will provide exceptional 1stlinesupport to 300 users … click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; 1stLine IT SupportEngineer, SQL, IT Technician, IT SupportEngineer, IT Service Engineermore »
Job Title : 1stLineEngineer Location: Multiple Campus locations, Portsmouth Salary: £22,600.00 - £23,277.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Full-Time, Permanent About the College: As a newly merged College, we aspire to be the employer … Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About The Role: As an 1stLineEngineer here at COPC, your role will consist of providing essential technical support, addressing and resolving IT … duration of the advert. We do not accept CV's from agencies for these roles. Candidates with the experience or relevant job titles of; 1stLine IT SupportEngineer, SQL, IT Technician, IT SupportEngineer, IT Service Engineermore »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Polar Recruitment Services Ltd
This is a fantastic opportunity for you to work as a 1stLineSupportEngineer within one of the most well known IT companies in the world with full access to courses and accreditation's you can use to progress in your career. … site near Reading, hybrid working is supported after onsite training, you will also have the opportunity to gain Security Clearance. Job summary: As the 1stlinesupportengineer you will be logging calls via HP Service Manager, providing first time fixes if possible … will be escalated to 2nd line support. Essential skills/qualifications: Strong communication skills and customer service Active Directory experience Prior firstlinesupport experience Benefits: Group personal pension - company will invest 3-6% of your salary Opportunity to gain SC clearance Life cover more »
1stLine Network SupportEngineer (Renewable Energy) Blackburn/Hybrid £25,000 - £30,000 + Training + Progression +Hybrid + Pension + 33 Days Holiday + Company Benefits Are you a Network SupportEngineer looking to work with the … with the latest security products and Cyber projects. This role would suit a Network SupportEngineer that has experience in 1st/2nd line troubleshooting, and looking to progress through full training in Cyber Security. The Role Laptop/Desktop Builds First/… one week from home The Person First/Second line troubleshooting experience Local to Blackburn Keywords : IT Support, IT Technician, 1stline, 2nd line, Security, Crowdstrike, Rapid 7, Training, Progression, Renewable Energy, Blackburn Reference Number : BBBH 13735 If you're interested more »
Employment Type: Permanent
Salary: £25000 - £30000/annum Training + Progression
Bournemouth, Dorset, United Kingdom Hybrid / WFH Options
Rubicon People Partnership
1stLine Technical SupportEngineer, Bournemouth, £28,000 As a Technical SupportEngineer within this software solutions company, you will play a crucial role in supporting with technical issues for customers. With opportunities to progress your career, the team … which began as a small family business and evolved into a global force. They understand the need for flexibility and as a Technical SupportEngineer you will receive hybrid working, as well as private medical insurance, company sick pay, enhanced pension scheme and free onsite parking. … Technical SupportEngineer Responsibilities Incoming support queries from customers. Ownership of support issues. Troubleshoot, resolve, and document support queries. Onboarding of customers. Liaising with departments to resolve outstanding issues. Skills & Experience Required Network troubleshooting skills. Windows and Linux server experience. more »
1stLineSupportEngineer - MSP - £28 ,000 + on-call/call out fees Middlewich/Cheshire An award-winning MSP possessing over 20 years experience covering the North West, are looking for a 1st/2nd LineSupportEngineer with a good knowledge … of Windows Server, Virtualisation and Networking & Security to join the experienced team. As SupportEngineer you will have gained significant 1stline helpdesk experience providing varied technical support to customers and potentially had exposure to on-site support. It would be more »
Bishop's Stortford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Candidate Source Limited
busy professional environment. Established over 25 years ago, the company has an enviable reputation, low staff turnover, and a diverse range of clients. THE 1STLINE IT SUPPORTENGINEER ROLE: Working in a team of 9 IT support staff, you will … on your feet and solve any complex issues with empathy Keen to learn and gain further industry-recognised qualifications. SALARY & BENEFITS YOULL RECEIVE AS 1STLINE IT SUPPORTENGINEER: £21,000 - £25,000, dependent on experience Flexible and hybrid working once trained Private … in recognition Holiday loyalty program Kitted out staff room with pool table Regular staff social Free car parking To apply for this role as 1stLine IT SupportEngineer, please click apply online and upload an updated copy of your CV. No overseas more »
Newtownabbey, County Antrim, Northern Ireland, United Kingdom
Tulip Recruitment
1stLineSupportEngineer Please note that this role is based in Newtownabbey, Northern Ireland. Are you IT savvy with the ability to take calls and offer basic IT Support? Are you available from mid-July through until at least Oct … so, we have a great opportunity for you to work for our client on a temporary basis initially. You will have previous experience within 1stLineSupport or similar, or have a passion for IT/computer systems, eg you have built/rebuilt computers … of these shifts but you are able to swap with other members of staff if pre-agreed. The role involves answering calls relating to 1stline technical issues such as basic trouble shooting, password resets, unlocking accounts, internet issues etc. The calls will cover fault resolution, handling more »
1stLine Network SupportEngineer Ideal for someone with 1-3 years experience in 1stlinesupport looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill … successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1stline Network support engineer. Key skills: Excellent communication skills and comfortable in a customer facing role Some commercial exposure/… Tools/technologies they use: Networking, firewalls and practical TCP/IP VOIP telephony Working knowledge of Windows servers Linux or DOS command line VLANs Cisco equipment If you are interested in this opportunity and want to hear more, please contact (url removed) or call (phone number removed more »
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Harvey Nash
Support and are looking for an exciting opportunity? Our client is a rapidly growing healthcare organisation and they are seeking an experienced 1stLineSupportEngineer with a passion for customer service. This role offers the chance to be part of … a company that's transforming healthcare through state-of-the-art IT solutions. The Role As 1stLineSupportEngineer, you will be the frontline of IT support, providing first-level assistance to ensure the smooth operation of both the solution … and the wider business. You will be addressing technical issues and contributing to the overall success of their IT team. Responsibilities: Offer frontline support for IT-related queries, ensuring quick and effective resolution. Diagnose and troubleshoot technical problems, aiming for minimal disruption. Maintain high levels of customer service more »
FirstLineSupportEngineer - Contract Chance for 2 engineers to work in a dynamic environment for a client who take pride in the level of service they deliver to the public and internally. You will initially be onsite initially in York, then hybrid after … With a rapid expansion we have decided to grow this team quickly and in the long term, permanently. This starts by adding 2 firstlinesupport engineers to our team. What will you be doing? Once you get up to speed with the inhouse service delivery … to extend or go permanent should you prefer that at the end. What do you need? Experience within an IT Support environment 1stLinesupport experience Superb communication and problem solving skills. Windows operating systems (10/11) O365 What would it be more »
Position: 1stLineSupport Location: Bromley Salary: £30,000 Benefit: * Company pension * Gym membership * On-site parking * Private medical insurance * Sick pay Excited about diving into the dynamic realm of IT support? A trailblazing tech enterprise with a 25-year track record of … innovation is on the lookout for a skilled individual to join their team as a 1stLineSupport Analyst. About Us: We thrive on innovation, continuously pushing the boundaries of technology for over two decades. We've been pioneers in reshaping the digital landscape, offering … groundbreaking solutions globally. Joining our team means becoming part of a vibrant community committed to excellence, creativity, and ongoing advancement. As a 1stLineSupport Analyst, you'll play a pivotal role in our mission to provide outstanding technical support to our clients. more »
1stLine IT SupportEngineer Up to £27k Basingstoke middle is partnered exclusively with a fast-growing MSP client in Basingstoke to find their new 1stLineEngineer! After the business has gained new organic client growth, this … is a brand-new hire to support its continuous improvement plans and client offerings. Having placed a few great people with this business already, we … know firsthand how passionate they are about developing their staff. The Role: You will be joining a close-knit team of Engineers to offer 1stline duties, implementing and leading projects such as; site relocation, server installs and upgrades, and implementing backup solutions. Skills: - VMWare or Hyper more »
1stLine IT Support- Peterborough - £25,000 to £30,000 Principal IT are working with a rapidly growing business based in Peterborough which have a couple more offices in Yorkshire. Our client pride themselves on been a Microsoft Gold Partner whilst also delivering a premium … level of support. They are currently on the lookout for a 1stLine IT SupportEngineer to join them on a permanent basis. This business has seen rapid growth throughout the 2023 and shows no signs of slowing down in 2024. To be … training opportunities Staff appreciation parties Fully funded social events Staff discount scheme How to Apply If you are interested in hearing more about this 1stLine IT SupportEngineer position or interested in applying for the role please follow the link below or more »
1stLineSupportEngineer £25k - £30k Dartford, Kent Digitech are excited to be partnered with a unique, fast-growing MSP. The business have their own private cloud and support companies across all industries from football teams to financial services to not … for-profit organisations. Due to continued growth across the business and new clients actively being on-boarded, they are seeking multiple 1stLineSupport Engineers to join the service desk. Requirements: Active directory. Office 365. Windows. Excellent communication skills. Ideally from an MSP background. They more »
Location: Oxfordshire (office based) My client are seeking a passionate, proactive, enthusiastic, customer focused 1stLine IT SupportEngineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric … service to their Managed Service clients, working on BAU support calls. The ideal candidate will already have experience of working in a Managed Service Provider (although this is not essential), be proactive and have impeccable communication … skills, with a proven track record of problem solving, and providing first-class customer service. Responsibilities: Deliver an exceptional standard of customer service Provide 1stLineSupport via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd lineSupportmore »
Gloucester, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
1stLineSupportEngineer - Progressive Role Gloucester Up to £22k DOE Junior Position - Suitable for candidates with up to 1/2 years experience Impressively growing MSP moving into new offices! Description The IT Support Department is responsible for supporting and … maintaining our customers IT systems and for providing efficient IT support to all business users. Responsibilities include: Providing helpdesk and onsite support for … various clients Managing own workload of tickets to ensure SLAs are met Escalation of issues to 3rd party software and systems suppliers where necessary 1stLine technical support (phone, email and in person) Installation of new hardware and software Equipment fault finding/troubleshooting, and more »
This unique MSP company in Worthing is looking for a strong 1stLine IT SupportEngineer to join their team. This position will cross into 2nd Line tasks and full training and mentoring is offered. This role has become available due … do require you to have worked on a helpdesk/support desk previously for an MSP! Some of the main duties as 1stLine IT Support include: Answering the phone or deal with incoming emails, with a calm and Customer service focused approach. … an extra holiday day up to 37 days! There is free parking and lots of training. If you wish to learn more about this 1stLine IT Support role, please apply with Katie and Clearline Recruitment today. more »