Shipley, West Yorkshire, Yorkshire, United Kingdom
Watermark Technologies Limited
and accountancy and more. Core Responsibilities: As 1stlineSupportEngineer you will act as the firstline of service to customers, logging tickets via phone calls, emails and from a chat system. You will be resolving 1stline … You: Requirements: At least 2 years previous experience as a Customer Support or Technical Support Representative in a complex environment 1stLineSupport and remote troubleshooting experience ideal Excellent written and spoken English. Great communication skills are a must Desirables: MS … Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, Application Engineer, 1stLineSupportEngineer, 1stLineSupport Technician may also be considered for this more »
BD18, Saltaire, Bradford, West Yorkshire, United Kingdom
Cogent Staffing
Our Client is looking to expand their team with the addition of a 1stLineSupport Engineer. As a valued member of the team, you will be a stand-out individual, passionate about your work, committed to learning. In return for your proactive work ethic … our client can offer you training and support to progress in your field. This role is perfect for recent graduates & 1stlinesupport techs looking for real progression. So, If you are looking to apply your skill set, with the opportunity to build … on it, apply now! 1stlineSupportEngineer Role : Offer support to customers to solve queries in a professional and efficient manner Logging tickets & managing emails Resolve issues related to services provided Maintaining a log of data Relaying information to relevant more »
1stLine Network SupportEngineer (Renewable Energy) Blackburn/Hybrid £25,000 - £30,000 + Training + Progression +Hybrid + Pension + 33 Days Holiday + Company Benefits Are you a Network SupportEngineer looking to work with the … with the latest security products and Cyber projects. This role would suit a Network SupportEngineer that has experience in 1st/2nd line troubleshooting, and looking to progress through full training in Cyber Security. The Role Laptop/Desktop Builds First/… one week from home The Person First/Second line troubleshooting experience Local to Blackburn Keywords : IT Support, IT Technician, 1stline, 2nd line, Security, Crowdstrike, Rapid 7, Training, Progression, Renewable Energy, Blackburn Reference Number : BBBH 13735 If you're interested more »
Employment Type: Permanent
Salary: £25000 - £30000/annum Training + Progression
1stLineSupportEngineer - MSP - £28 ,000 + on-call/call out fees Middlewich/Cheshire An award-winning MSP possessing over 20 years experience covering the North West, are looking for a 1st/2nd LineSupportEngineer with a good knowledge … of Windows Server, Virtualisation and Networking & Security to join the experienced team. As SupportEngineer you will have gained significant 1stline helpdesk experience providing varied technical support to customers and potentially had exposure to on-site support. It would be more »
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Harvey Nash
Support and are looking for an exciting opportunity? Our client is a rapidly growing healthcare organisation and they are seeking an experienced 1stLineSupportEngineer with a passion for customer service. This role offers the chance to be part of … a company that's transforming healthcare through state-of-the-art IT solutions. The Role As 1stLineSupportEngineer, you will be the frontline of IT support, providing first-level assistance to ensure the smooth operation of both the solution … and the wider business. You will be addressing technical issues and contributing to the overall success of their IT team. Responsibilities: Offer frontline support for IT-related queries, ensuring quick and effective resolution. Diagnose and troubleshoot technical problems, aiming for minimal disruption. Maintain high levels of customer service more »
FirstLineSupportEngineer - Contract Chance for 2 engineers to work in a dynamic environment for a client who take pride in the level of service they deliver to the public and internally. You will initially be onsite initially in York, then hybrid after … With a rapid expansion we have decided to grow this team quickly and in the long term, permanently. This starts by adding 2 firstlinesupport engineers to our team. What will you be doing? Once you get up to speed with the inhouse service delivery … to extend or go permanent should you prefer that at the end. What do you need? Experience within an IT Support environment 1stLinesupport experience Superb communication and problem solving skills. Windows operating systems (10/11) O365 What would it be more »
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Elevation Recruitment Limited
Elevation Recruitment seek a 1stLineSupport Field Engineer to work for a growing Outsourced IT Support firm in South Yorkshire. As an 1stLine/Field Engineer, your role will consist of providing essential technical … support both onsite and offsite, addressing and resolving IT issues. This role typically involves troubleshooting hardware and software problems, managing user accounts, and maintaining network connectivity. You will act as the first point of contact for IT queries, ensuring minimal disruption to operations by swiftly resolving issues or … days per week, visiting other sites other days. Pool car provided. Required Experience Great telephone and in-person people skills. Previous IT support experience is a must (MSP Preferable) Eager to learn and develop a career in IT Office 365 & Exchange Online SharePoint and Teams Windows OS and more »
Ground Floor, Statham House, Talbot Road, Stretford, Manchester, England
IP EXCHANGE LIMITED
and be able to operate in a busy office environment. You will provide our customers with the highest level of customer service, whilst providing 1stline technical support. Role Create a positive first impression and experience for all who contact our organisation. Greeting callers in a pleasant … relationships with our customers, and suppliers always. Be the first point of contact for inbound enquiries from our customer base, carry out firstline checks, and escalating tickets and calls to the relevant service team members; this will include but is not limited to mobile, hosted, connectivity & IT … Week Monday to Friday. Shifts to be confirmed. Expected Duration 18 Months Positions Available 1 Closing Date Monday, 24th June 2024 Start Date Monday, 1st July 2024 Desired Skills Strong communicator Confident High level of customer service Good telephone manner Qualifications 5 GCSE's including English and Maths GCSE more »
Are you ready to take the next step in your Technical Support career? Here's your chance to join a dynamic and multi-award-winning technology company in Doncaster. We're looking for passionate individuals who are eager to make a difference and grow within their supportive team. … are dedicated to your success and well-being. Key Responsibilities: Be the first point of contact for our valued clients, delivering top-notch support with professionalism and enthusiasm. Maintain high standards of service by promptly resolving issues raised via phone or email. Quickly assess the priority of each … Directory on Windows Server platforms. Familiarity with Exchange Online and PC hardware components. Strong customer service skills, with a passion for delivering exceptional support experiences. Ability to multitask and prioritize effectively in a dynamic support environment. Requirements: Must be located within commuting distance of Doncaster. Right more »