Job Title: Head of CustomerService Location: Bridgend, travel required across UK when required for regional office visits Salary: £30,000 - £40,000 per annum (Depending on Experience) Job Type: Full time/Permanent Working Hours: Monday to Friday - 42.5 hours - Flexible Hours within 8am - 6pm) Flotek Group … solutions to small and medium-sized businesses across the UK. Our mission is to empower businesses with cutting-edge cloud technology while delivering exceptional customer service. About the Role: We are seeking a passionate, driven and customer-focused individual to lead our Customer Experience team and play … a pivotal role in the customerservice across support and project delivery. As the Head of CustomerService, you will ensure our clients receive outstanding support and service throughout their journey with us. The Customer Experience Team is a 'Multi Skilled - Multi disciplined' team more »
All Electric Škoda Authorised Service Centre, 1-3 Woodthorpe Road, Birmingham, England
ALL ELECTRIC GARAGES LTD
Our CustomerService Advisors are the main point of contact for customers when their vehicles are with us for maintenance or repair. We are looking for passionate, enthusiastic apprentices to join our team and help us to deliver a customerservice experience that will delight our … customers and encourage their continued loyalty. Role The Service department is vital to the success of our business. Our CustomerService Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty. This is a varied role where you will work with all departments … bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include: · CustomerService: Arranging bookings and appointments, talking to customers both face to face and more »
CustomerService Advisor/Spanish Speaker who is fluent in oral and written Spanish and English with a great combination of administrative, customerservice and organisational/planning skills, as well as a good understanding of Microsoft Office is required for well-established company based in … communication skills (both oral and written) You must also be happy working shifts. JOB OVERVIEW We have a fantastic new job opportunity for a CustomerService Advisor who is fluent in oral and written Spanish and English with a great combination of administrative, customerservice and … organisational/planning skills, as well as a good understanding of Microsoft Office. Working as the CustomerService Advisor you will provide excellent standard of service to customers through email, phones, and web chat interactions. As the CustomerService Advisor you will be resolving customermore »
CustomerService Desk Manager London Exciting opportunity for an enthusiastic, analytical, and strategic thinker to join a fast-growing, market leading IT partner. This role will be responsible for ensuring that the CustomerService Desk provides a seamless and efficient service to assist customers with … their service requests and support needs. This role will encompass all ownership and accountability for the CustomerService Desk function, and manage the individuals providing a blend of support within the CustomerService Desk. The client are a large-scale Data Centre provider, whos network … demonstrates exceptional leadership skills, and can communicate effectively to inspire, develop, and motivate staff. Key Responsibilities: * Ensure that the CSD receive and effectively manage customer queries across different communication channels. * Strive to make sure that the CSD resolve requests and cases aiming for a "1st contact resolution". * Being more »
Title: CustomerService Advisor/Coordinator Location: Remote Salary: £22,000 - £24,000 per annum Our client is looking to recruit a CustomerService Adviser to be based in London/Working from home. Job responsibilities: First point of resolution for all inquiries Providing members with … members up to the first level resolution and refer any second resolution calls to other sections across the organisation as appropriate. Requirements: Have excellent customerservice skills. Have excellent communication and listening skills. Be computer literate. Relationship building skills Can do attitude Good attention to detail. Flexible to … work shifts. Keywords: CustomerService Advisor, Call Centre Advisor, Customer Services, CustomerService Assistant, Consumer Advice, CustomerService Agent, CustomerService, Inbound Call Centre, Inbound Contact Centre, Contact Centre Advisor, Contact Centre Agent, Call Centre Agent. more »
Burton-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Argon Medical Devices
on the commitments we make and thereby we secure that our med ical solutions improve people's lives. We are looking for an Export CustomerService Support to join our customerservice team focused on providing exceptional customerservice experience for our customers & partners … in the East Midlands area of the UK (Derby/Burton upon Trent). The main responsibility of the role will be to provide customerservice to the EMEA region with a focus on our export partners and customers, covering and supporting over 50 countries within the region. … The role will involve working with our well-established partners along with new partners providing sales support and customerservice on our portfolio of Interventional medical devices. You will be working with an EMEA CustomerService team of 6 and in a wider EMEA team of more »
CustomerService Advisor {Facilities Management} Bristol, 8am to 5pm Monday to Friday. £23,000 to £28,000 + Health Care + Company Benefits + Christmas Bonus Are you a CustomerService Advisor looking to start a career in Building Services? Do you want full, 'on the … job' training and the opportunity move into other areas of the business? On offer is the exciting opportunity for a CustomerService Advisor to join a leading building services and facilities management company based in Bristol/Founded in 2009, the company has expanded rapidly taking on customers … all over the UK. In this role, the successful CustomerService Advisor would be joining a small team of around 5. Working closely with all areas of the business, you will be playing a pivotal role in the companies day to day organisational and business needs. The successful more »
Kitteon House, Kettering parkway, Kettering, England
MONKEY TREE HOSTING LTD
A Level 3 CustomerService Apprentice is required. This is a fantastic opportunity for someone who has an enthusiasm and keen interest in starting a career within Customer Service. As part of your role you will be: call handling, utilising a CRM, creating customer accounts, raising … notes are taken. Role This is a fantastic opportunity for any individual who has an enthusiasm and keen interest in starting a career within Customer Service. The company specialise in hosting/cloud solutions, internet and telecommunication support, web hosting and internet connectivity. They have a large number of … clients throughout the UK and provide an IT managed service for all of the above areas. They are now looking for an enthusiastic individual who has great communication and customerservice skills to join their growing team. Key duties will include: · Call handling. · Directing calls and placing more »
A fantastic perm role for German native speakers at the heart of London city! You will be responsible for leading the customerservice DACH team and engage with B2B customers for any escalation to ensure that they have received their furniture and that they are happy with the … a design -led furniture manufacturer and supplier with its roots in Scandinavia. Lovely team. Lovely job and good career growth opportunities! Title: German Speaking CustomerService Team Leader Department: CustomerService Location: Central London Work style: Onsite Salary: £45,000 - £50,000 gross per annum Company … The furniture is beautiful, functional and has clean lines in a very ” Scandi” tradition and your role will be to look after the DACH customerservice department. This is not a high pressure call centre but a position in which you will take your time to look after more »
Stockton-On-Tees, County Durham, North East, United Kingdom
Mitchell Maguire
Internal Account Executive Accessible Washrooms Industry Sector: Accessible Washrooms, Washroom Design, Grab Rails & Fittings, Plumbers & Heating Merchants and Builders Merchants, Sales, Estimator, Business Development, CustomerService, Data Input, Order Processor, Order Processing, Quotations, Quotes, Account Manager, Internal Account Manager, Internal Sales, Account Management, CustomerService Advisor … CustomerService Executive Office based: Teesside Remuneration: £25,000 + Company performance bonus Benefits: Comprehensive benefits package The role of the Internal Account Executive Accessible Washrooms will involve: Account Management position, selling our clients manufactured range of functional and practical adapted bathroom equipment and accessories (products such as … to incoming sales enquiries via telephone and email Building and developing strong, long lasting relationships with customers and clients Provide an exceptional level of customerservice, encouraging repeat business Identify sales opportunities and cross-sell/up-sell where appropriate You will inherit around 400 trade accounts, both more »
A Level 2 Ford CustomerService Advisor Apprentice is required. Working in a service department, the Apprentice will train in a number of areas including improving customer relations, monitoring and dealing with customer problems. Duties include: dealing with customers both face to face and by … telephone and processing and solving customerservice complaints. Role Working in an exciting and busy environment the CustomerService Advisor Apprentice will be the front-line support for the busy service department. The Apprentice will keep in close contact with the management staff at the … dealership to update them on current customer affairs and relations. The apprentice’s role will include the following: Dealing with customers both face to face and by telephone To process and solve customerservice complaints Look to promote continuous improvement in customerservice Training Apprentices more »
As a Customer Experience Specialist Service Advisor Apprentice, you will develop first-class customerservice skills including understanding customer needs and business needs, critically evaluating customerservice levels, and implementing changes to improve the customer journey and using appropriate resources and technology. … Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges … Understanding the extended customer journey Understanding how to apply different skills and behaviours in various situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for more »
Evesham, Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
AWD online
CustomerService Administrator/Repairs Administration Officer with experience in a customerservice setting, excellent communication skills and a high level of IT literacy to include knowledge of databases and precision in data recording is required for a well-established housing association based in Evesham, Worcestershire … holder will be required to work on a rota basis between these hours JOB OVERVIEW We have a fantastic new job opportunity for a CustomerService Administrator/Repairs Administration Officer with experience in a customerservice setting, excellent communication skills and a high level of … IT literacy to include knowledge of databases and precision in data recording. Working as a CustomerService Administrator/Repairs Administration Officer you will play a vital role in managing, diagnosing and effectively processing maintenance and day-to-day repair requests from tenants. As a CustomerServicemore »
Role: CustomerService Administrator Outbound Contract: Permanent Hours: M/F 0830 - 1730 Location: Dartford, DA2 6QS Why work for DACHSER? Were a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among … Pension Contribution 27 Days Holiday Employee Assistance Programme Discount Platform Life Assurance Benefit Cycle To Work Scheme Purpose Of The Role: To deliver a customer focused service quality to meet customer and network needs and requirements, adhere to local production quality control tools to maximise profit and … contribute to the strategic vision of the branch. To coordinate outbound customerservice for the development of a strong team ethic, a culture of trust internally, within and for the network and with the customers in the pursuit of delivering a quality service to the customermore »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Synertec
CustomerService Advisor Are you looking for a customerservice role with a difference? Are you able to apply an analytical mindset to your work? Do you have an interest in technology and experience of working with multiple CRM systems? If yes, then read on, and … to 30 (plus Bank Holidays), Company Pension Scheme (8% employer contribution) Health Cash Plan How Synertec will set you up for success as a CustomerService Advisor: Embark on your journey with confidence through our Comprehensive Induction and Training Program. We invest in your professional development from day … your well-being. Now let us tell you a little more about us: Synertec strives to be the supplier of choice for patient and customer communication management into the Public and Commercial Sectors join our dynamic team as a CustomerService Advisor and become part of our more »
You have experience in CustomerService, ideally in the Medical Device or High Tech business and you are looking for a new challenge in an innovative company? Our UK Team is looking for a CustomerService Representative to support our growing business. In your role as … CustomerService Representative, you will provide outstanding service to our internal (Field associates) and external (Hospitals) customers. Your duties include processing customer orders, managing product returns as well as consignment stock monitoring. When it comes to the how the job is performed, attitude is equally important … it is our signature, and we cherish them. Therefore, we are looking for a positive, client focused and open-minded personality to join our CustomerService Team in UK. This position is located in Newcastle upon Tyne, UK . The Job Responsibilities Effectively process customer orders using more »
This is a great opportunity to join the team as a CustomerService Apprentice at Orbital 10. We are looking to become the largest employer of Neurodiverse people in the country. Showing everybody, how it should be done. For this reason, we are currently only taking on students … who are Neurodiverse. Role While working as a customerservice apprentice, your day-to-day role will involve the following tasks: Answering customer phone calls with a polite and professional demeanour Raising support tickets and accurately assigning them to the appropriate tier for resolution Serving customers in … our shop, which includes: Understanding customer inquiries and providing accurate answers Recommending the right products based on customer needs Processing customer transactions efficiently Any other task or responsibility in line with the role Training CustomerService Level 2 Practitioner Apprenticeship Standard Weekly off-the-job more »
CustomerService Support Maidstone, Kent (Commutable from: West Malling, Rochester, Ashford, Sittingbourne, Staplehurst, Marden, Coxheath, Lenham) £25,000 (£32,000 OTE) + Training + Progression + Benefits + Car Scheme Do you have CustomerService experience from an Automotive background, looking to work for a global … within their industry and are currently a multi-billion pound business with huge growth plans in place. As a result they require an additional Customer Advisor. You will be working on a days-basis out of their modern and fully equipped/dealership. You will be responsible for delivering … excellent customerservice and post-sales support care. This role would suit a CustomerService Advisor looking for a long-term career within a successful business offering the best training, progression and benefits on the market. The role: Based out of Dealership. Customer support, adviser more »
of Partners and end users across the UK. The Provisioning Manager will ensure that the team not only meets but exceeds performance targets in customerservice and customer satisfaction by cultivating a proactive, high energy, supportive, and innovative team environment. Responsibilities Team Leadership and Development: Provide leadership … and direction to the team of Team Leaders and Provisioning Agents focusing on the delivery of Customer Connections with excellent customer updates through out the process. Develop managers and team members' skills in customerservice, problem resolution, and effective communication through regular training and coaching. Foster … a collaborative team environment that encourages high performance and a positive workplace culture. Performance Management: Monitor individual and team performance against service level agreements (SLAs) and key performance indicators (KPIs) including Delivery to Promise, Mean Time To Provide, Customer Satisfaction, Connections completed, email and call handling; implement strategies more »
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Elevation Recruitment Limited
Language Speaking CustomerService Coordinator - French, Spanish or Italian Benefits: • 33 holidays (inc Bank Holidays) • Free parking onsite • Great working environment Elevation Recruitment Group are currently working with a key client based in Rotherham who are looking to recruit a Language Speaking CustomerService Advisor to … join their customerservice team. This is an exciting opportunity to work for a choice employer in the area. Key Accountabilities for the CustomerService role are: • Provide technical customer support • Communicate fluently in French, Spanish or Italian, both verbal and written • First point of … contact for Customer enquiries through to resolution if needed • Processing customer orders, ordering stock and bills of material Requirements: • Fluent in French, Spanish or Italian • Confident dealing with Customers seeking technical advice (training will be provided) • Must be IT literate and possess strong verbal communication skills • Previous Customermore »
Welwyn Garden City, Hertfordshire, South East, United Kingdom
TheICEway
A skilled and ambitious CustomerService Advisor is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City. This is a full-time (37.5 hours a week) CustomerService Advisor role for one of our cruise clients. … As a CustomerService Advisor, you will be responsible for handling customer inquiries, providing exceptional customerservice, and effectively communicating with customers. This is an on-site role located in Welwyn Garden City. This is an excellent opportunity to progress your career with a well … above all, and this allows all team members to thrive in a dynamic and collaborative environment. Key Responsibilities: Answering incoming calls and responding to customer's emails Providing customers with needed information and support Making outbound calls Receiving inbound calls Sending and replying to emails and messages Listening to more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Guardian
you grow and succeed. About the Role: The Life & Health Protection Underwriter reports to the Head of Underwriting Operations and is responsible for providing CustomerService to our Adviser Partners and Policyholders to support Guardian's CustomerService proposition to achieve the target business outcomes, including … parties including CMO and re- assurers Be able to communicate well both verbally and in writing to give clear instruction & reasons for decisions Manage customer expectations and portray Guardian's high standards and underwriting services Point of contact for Customer Services team and distribution teams Provide retrospective underwriting … of cases for the claims area and claims committee Ensuring Guardian's Customer Services proposition for both advisers and customers is delivered ensuring that the quality of our services continues to meet and be recognised for leading the market Manage own time and workloads to meet internal Servicemore »
Help Desk/CustomerService Adviser {Building Services} Bristol, 8am to 5pm Monday to Friday. £23,000 to £28,000 + Health Care + Company Benefits + Christmas Bonus Are you a CustomerService Advisor looking to start a career in Building Services? Do you want … full, 'on the job' training and the opportunity move into other areas of the business? On offer is the exciting opportunity for a CustomerService Advisor to join a leading building services and facilities management company based in Bristol/Found in 2009, the company has expanded rapidly … companies day to day organisational and business needs. The successful Help Desk Advisor would be local to the office in Bristol, come from a CustomerService or similar background and be keen to join a rapidly growing organisation offering excellent career prospects. The Role: Providing professional FM helpdesk more »
Technical CustomerService Advisor , salary up to £32,000 , Full Time Permanent based on the outskirts of Exeter. A new role has opened up for an experienced Technical CustomerService Advisor to provide excellent CustomerService resolving customer queries and issues quickly and … efficiently. A knowledge of heating appliances of all fuel types, their installation and servicing is highly advantageous for this role. As the next Technical CustomerService Advisor you will greatly benefit from having one or more of the following training elements to carry out the work, Suitable experience … and concisely? Are you self-motivated, able to multitask with excellent organisation skills? Computer literate in MS Office and experience in the use of Customer Relation Management systems? If you are saying yes to all of the above and would like to be our next Technical CustomerServicemore »
Safehinge Primera is seeking an outstanding leader to manage its CustomerService and Technical Support functions (Customer Care). This role can be based in either Glasgow or Blackpool and there will be some travel involved in this role. As part of the leadership team, the Customer Success Manager will work closely with the Sales and Operations Directors to deliver best-in-class service according to set goals and strategic business objectives. The Customer Success Manager, will make decisions and take action for the success of Safehinge Primera’s CustomerService and … Technical Support, to help provide an exceptional Customer Experience improving efficiency and achieving results. This role is highly rewarding and impactful work, helping support our customers and field team with maintaining life-saving products in the field The Customer Success Manager will build a scalable structure that inspires more »